Dealer News

Report: Ford Vows Better Dealer Engagement, NADA Attendees Vexed

Last week, Ford CEO Jim Farley asked a group of dealers for some open and honest feedback while promising to spend the next few weeks visiting showrooms. The point was to create a conversation between the automaker and dealerships that have grown annoyed with some of the changes Ford has been asking them to make. However, the latest from the North American Dealers Association (NADA) meeting makes it sound like the relationship may still be dicey.

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Toyota Financial Ordered to Pay $60M Penalty

In yet another chapter of dealers (and their financial arms) behaving badly, Toyota Motor Credit has been levied $12 million civil fine and also order to fork over $48 million in restitution after a court found the organization played fast and loose with some rules.

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U.K. Dealer Sells 'Death Trap' Twice, Faces Jail Time

The United States doesn't have a monopoly on shady car dealerships.

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Report: Dealers Worried About Getting EV Refunds From the Government

Nobody likes bureaucratic red tape or waiting on payment and this seems to have become a sticking point for retailers nervously waiting to see how the United States’ updated EV tax credit scheme plays out.

According to a report from Automotive News, dealers are getting worked up about the prospect of not receiving money swiftly enough — mimicking some of the hardships endured during the Cash-for-Clunkers period.

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Ohio Dealership Group Accused of Odometer Rollbacks and Deceptive Practices

Odometer rollbacks were a thing back in the day when cars had mechanical components tracking mileage instead of advanced computers. Despite the complexity involved in tampering with modern vehicles, one Ohio dealership group is accused of rolling back the mileage on used vehicles and deceiving buyers about the condition of its inventory.

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Nissan Dealership Handed Over 400 Charges

On this Friday afternoon, we find ourselves adding yet another post to our ‘Dealers Behaving Badly’ tag. This time, some former employees at a Nissan dealer in North Carolina are on the hook for more than 400 charges.

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San Antonio Hyundai Dealer Removes Landmark

Over the weekend, your author happened upon a rural Ford dealership seemingly frozen in time, still using signage from past decades and proudly eschewing whatever cold corporate design is currently being foisted upon dealer principals by The Suits in Dearborn. It was neat to see a store embrace its heritage.


Not all are so lucky, such as a San Antonio Hyundai dealer who is currently removing what many are describing as a local landmark. Why? According to the dealer group’s head of marketing, it’s not part of the “Hyundai experience.”

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Report: Auto Loan Rejections Are Up and Poised to Keep Increasing

With dealer lots starting to fill back up with product after years of lean inventories that encouraged salespeople to ask for absolutely ludicrous prices, the Federal Reserve has found that lenders are declining would-be borrowers at a record-setting pace. 

The reasons for this are many. Annual percentage rates have come up, requiring consumers to pay more money over time that lenders just aren’t certain they’ll see a return on. More people are also defaulting on loans across the board and inflationary pressures are poised to make the issue worse since the dollar just doesn’t go as far as it used to.  


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Complainer’s Corner: Dealers Now Whinging About Rail Logistics

After weathering pandemic-related shutdowns, chip shortages, and barren lots, some dealers are complaining our nation’s rail system is suddenly no longer up to the task of delivering new cars. A few are saying they have a point, whilst others muse it is a bit of karma for three years of price gouging and “additional dealer markups”.

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These Models Take the Longest for Dealers to Sell

The last few years have been crazy for car shoppers, with inventory shortages and harsh price gouging running rampant. That said, the market seems to be healing, and some dealers now find themselves with too much inventory on hand. CarEdge recently released a report on the vehicles that sit on dealers’ lots the longest, and one Jeep model shows more than two years of supply. 

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They Kept Your Car for How Long?

Hands up if you’ve ever had a car repair stretch on longer than your liking. Chances are, most of us have been without our wheels for an unexpected spell – whether that was at the hands of a so-called professional garage or one’s own wrenching ineptitude is often up to our own personalities. This author has sadly fallen into the latter category more than once.

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TTAC Video of the Week: This Dealer Will Fight for You

When I worked as a service writer, an upset customer threatened to kick my ass right then and there in the service drive. If I recall correctly, he was upset because there was a language barrier and the price for the service came in higher than he'd expected.

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Illinois Car Dealer Forced to Refund Employees' Retirement Accounts

Today's shady dealership story comes to us from the Chicago suburb of St. Charles.

This is where Nissan of St. Charles owner Fred Vargason was forced to pay more than $13,000 out of his personal accounts toward his employees' retirement funds.

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Fake Out: Woman Uses False ID to Steal Car From Dealership

Here's a story involving shady behavior and dealerships that is a flip of what we've covered lately. In this case, it's a would-be customer screwing the dealership.

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Skip the TruCoat: Top 3 Dealer Add-Ons to Avoid as Per Consumer Reports

Anyone who has ever bought a new or used car from a dealership knows the minefield of add-ons customers must generally navigate before signing on the line which is dotted. Just this week, my own parents were presented with a deal sheet that showed an admin fee ($799), tire warranty ($499), and undercoating ($999) on a second-hand Lincoln from a non-Lincoln store. They walked.


Consumer Reports has recently published a list of dealership extras they recommend binning when buying your next car.

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North Carolina VW Dealer Apologizes for Racist Stickers Created by Cleaning Crew

The way things are going, we could probably just have every story we cover be one about dealerships and bad behavior.

This time it's not financial scams or unsanitary behavior -- it's racism. And the dealership itself isn't actually at fault -- though arguably it missed the opportunity to squash the incident before customers found out.

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Violated: Wisconsin Car Dealer Crosses an Unsanitary Line

This is a weird one. It's another "shady dealer" story, but unlike the alleged scam we covered yesterday, this one is just plain gross.

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Dawgged: Idaho Dealership Customers Scream Scam

ByrdDawg Motors in Idaho is at the center of accusations that it has scammed customers.

One car buyer claims he was out $20,000.

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Five Companies and Dealers on the Naughty List

Maybe it's a coincidence, or maybe we're just paying closer attention as we trawl for news -- or maybe it's that phenomenon where when you see a story on a given topic, you start seeing more.

Regardless, we've seen a ton of "dealership behaving badly" stories lately. As well as "companies behaving badly" stories. Even wrote a few.

So, here's a quick roundup of five dealers who might be seeing lumps of coal in their stockings this weekend.

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Dan O’Brien Kia Hit With $1.25m Judgement for Deceptive Practices

“There is no choice but for them to improve. They have to find a way to meet customer expectations.” Those are the words uttered by Steve Center, Chief Operating Officer of Kia America, at this year’s L.A. Auto Show in response to questions about the brand scoring dead last in a sales satisfaction survey about its dealerships. 


Well, it seems Dan O’Brien Kia of New Hampshire either didn’t get the memo or is hell-bent on becoming the poster child for Center’s ire. After all, being told to pay $1.25 million in a deceptive practices settlement are unlikely to ingratiate the place to their brand’s COO.

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Buick Requiring Dealers to Invest at Least $300K to Go EV

Buick has big EV plans, and its dealers will be paying a big cost if they want to stay with the brand.

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Lucid Sues Texas Claiming Dealer Rules Are Too Restrictive

Electric-vehicle startup Lucid has sued the state of Texas, saying that the rules around selling cars in the Lone Star state are so restrictive they amount to "economic protectionism."

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Ford Dealers Fight Model E Sales Plans

Ford's plan to divide its dealers by type of combustion system -- Ford Blue for internal-combustion vehicles, Ford Pro for commercial, and Ford Model E for battery-electric vehicles -- has hit a snag.

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QOTD: How Can We Stop Dealer Markup?

Every day I see more dealer markup stories. For example, yet another Nissan Z markup story crossed our internal news wire desk this morning.

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Car Dealers Cheesed Over FTC's Proposed Rule Changes

Federal Trade Commission (FTC) has proposed comprehensive rules changes regarding dealership advertising and how finance and insurance offices are handled. However, dealers, specifically the National Automobile Dealers Association (NADA), aren’t happy with these new ideas and have issued formal challenges to the regulatory scheme.

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Study Claims Gen Z Doesn't Like Buying Cars

Younger drivers have reportedly had it with the dealership experience, with Gen Z even more disenfranchised than Millennials. Though it’s difficult to imagine anybody visiting a showroom within the last 12 months having any other reaction. Incentives are down, prices are up, and there’s a good chance whatever you wanted to buy isn’t going to be on the lot anyway. Someone saying they had an exemplary dealer experience is becoming about as common as people claiming they enjoy going to the DMV.

However, CDK Global Inc. still opted to conduct a survey in the hopes of determining just how much less tolerant younger shoppers might be compared to older generations. The takeaway probably isn’t going to shock you, even if the sheer volume of first-time buyers that don’t care for dealerships might.

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Mercedes Ending Dealer Sales Model in Europe

Following word that Mercedes-Benz wanted to refocus on producing high-end luxury vehicles with loftier profit margins, the German automaker has decided to eliminate dealerships in Europe so it can move on a direct-sales model similar to what’s offered by Tesla.

The company is reportedly eliminating up to 20 percent of its dealerships in its home country and roughly 10 percent globally (with a focus on Europe). This follows previous assertions by Mercedes that half of the brand’s domestic sales will be done via an “agency model” by 2023. Following an agreement with its own dealer network, the company said late in 2021 that it would begin eliminating the traditional scheme of dealers buying their vehicle stock based on market conditions with consumers coming in to haggle. The new plan puts more financial pressure on Mercedes and eliminates any chance of price negotiation. Meanwhile, dealers will get some cash for every vehicle sold and whatever after-sales services they can render.

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Mega Dealerships Continue Consolidating Strength

If you frequent this website, there’s a good chance you’ve seen an article discussing how smaller car dealerships are being incorporated into larger entities over the last few years. As with most other industries, the trend has been accelerating and Automotive News just shared the metrics showing how far we’ve come over the last decade. According to the report, consolidation among mega dealers has made heaps of progress of late and should continue on with their mission of never-ending growth because none of them want to become the little guy after every pint-sized showroom has been bought up in North America.

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Genesis Leaves the Nest With First Solo Store

Genesis is an interesting brand. Decades after Japanese automakers launched premium nameplates of their own, South Korea’s Hyundai decided to spin off one of its sedans into an entire luxury sub-brand in 2015. The resulting vehicles have been solid performers, representing excellent value for individuals in the market for something fancier. Genesis is building real luxury cars and working to differentiate those models from Hyundai Motor Groups’ mainstream products.

But it’s had to overcome plenty of obstacles. While Genesis’ product might be dunking on some of the other Asian luxury brands, achieving the same notoriety has been difficult for the fresh nameplate. The company also isn’t targeting Acura, Infiniti, and Lexus. Its sights are set on the Germans, with many vehicles already comparing favorably. But if Genesis is to become a serious rival, it needs to distance itself from the Hyundai and Kia models it traditionally shares a lot with — resulting in its very first standalone retail store in the United States.

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Dealers Annoyed With Price of EV Charger Installs

As the industry continues struggling with its planned swap to electric vehicles, we’ve seen plenty of framing suggesting dealer networks are only too happy to participate. But it’s usually juxtaposed with articles indicating that pushback exists, typically whenever the metaphorical rubber meets the road. This month provided several premium examples stemming from the National Automobile Dealers Association Expo (NADA Show 2022) held at the Las Vegas Convention Center.

Though the best had to be when several dealer groups piped up about how much it’s actually going to cost them to install some of the newer chargers some manufacturers believe should be mandatory if they’re intent on selling EVs. Some showrooms are finding out that not all buildings are wired for the high loads incurred by modern charging systems, requiring additional financial investments they hadn’t counted on. With automotive dealerships using product delays as leverage for unprecedented vehicle pricing, it’s nice to see them getting a taste of their own medicine. Or it would be if the costs for updating facilities weren’t guaranteed to be reflected on future window stickers.

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IIHS Study Suggests Buyers of Used Vehicles Learn Less About Their Car

The Insurance Institute for Highway Safety (IIHS) is claiming that individuals shopping for a secondhand automobile end up learning less about the modern features lurking within their automobiles. Considering salespeople have meetings about how best to hype the advanced driving aids in new models, this one really shouldn’t have required a survey for the IIHS to piece it together. But the outlet appears to be attempting to link this alleged lack of knowledge to make claims that it’ll somehow contribute to the probably of used vehicles being involved in a crash.

“Used car buyers were substantially less likely than new car buyers to know about the advanced driver assistance features present on their vehicles,” stated IIHS Senior Research Scientist Ian Reagan, the author of the study. “They were also less likely to be able to describe how those features work, and they had less trust in them. That could translate into less frequent use, causing crash reductions from these systems to wane.”

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Ford CEO Asks Dealers to End Markups, Plans Punishment

You’re probably well acquainted with dealer markups by now. Supply shortages created during the pandemic have left the world with fewer automobiles and car dealerships are taking full advantage of the elevated demand. As you might have expected, this trend resulted in plenty of people overpaying or becoming cautious of a market they now see as wildly predatory.

Car manufacturers have begun asking dealerships to take it easy on the price gouging. General Motors made its plea last week and Ford has followed up by reiterating its own concerns during the company’s Q4 2021 earnings report. The Oval is worried that dealer markups are tainting its relationship with customers, with top executives making casual references to the trend back in November. Ford CEO Jim Farley is now telling dealers that they need to cut it out lest they be punished by the manufacturer.

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Ford Pausing Reservations on Maverick Hybrid Until Summer

Ford’s sales success with the Maverick pickup has been undeniable. But if you’re in need of more evidence, the automaker has begun notifying dealerships to stop taking reservations on the base hybrid model because it doesn’t even think it can keep up with the existing backlog.

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Um, What? Survey Claims People Happier With Modern Car Buying Experience

A new survey from Cox Automotive is suggesting that people are relatively pleased with their trips to the dealership these days — at least compared to the last few years. According to the team that’s been crunching the numbers over at Automotive News, “Buyer satisfaction with the shopping experience from the research stage through delivery dipped to 66 percent in 2021.” Back in 2020, respondents claimed they were happy 72 percent of the time. But in 2019 Cox was only getting 60 percent of shoppers to say they had an okay time buying a vehicle.

The uptick in 2020 is obvious. Showrooms were devoid of customers, production shortfalls hadn’t yet become the norm, and dealers were selling just about everything at a discount — keeping prices low until 2021 sent them into the stratosphere. However, the outlet still framed it as a win against 2019, suggesting that consumers are more satisfied with their shopping experience than before the pandemic. It also claimed that people who purchased vehicles online, the no-haggle alternative to going to a dealership to argue in a small room, tended to be happier overall.

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Early 2022 Auto Sales Forecasts Are Disheartening

After a tough couple of years, consumers went into 2022 hopeful that unhinged automotive pricing and lean dealer lots would be a thing of the past. However, analysts and industry groups have gone from being cautiously optimistic just a few weeks ago to fairly sullen about the prospects of North American shoppers locating anything that could be considered a square deal.

Goldman Sachs recently issued a report that attempted to encapsulate the whole picture, citing sustained congestion at the ports, pandemic-related factory closures, market inflation, millions of people just dropping out of the workforce, and continued complications stemming from the semiconductor shortage. It estimated that vehicle pricing would fail to go down — and may even pitch up in the first half of 2022 — until all of the above issues have been addressed. But it was hardly the only group chiming in or suggesting that the hard times could last through 2023, as the goalpost for what should be deemed acceptable is moved yet again.

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Auto Dealers Report 2021 Profits Will Break Previous Record

With so many articles discussing how poor automotive sales have been through 2021, one could be forgiven for thinking this was going to be a hard year for anybody owning a dealership. However, the reality of the matter is that it’s a seller’s market and those who can sell are making a killing off everyone else’s misery.

The National Automobile Dealers Association (NADA) has reported that the ongoing deficit of product has helped the average store rake in more money than they did in 2020, breaking the previous twelve-month profitability record. Today’s average dealership is reporting a net pretax profit of about $3.38 million through October for 2021. That’s more than twice what was tallied within the same timeframe last year and really goes to show how much money can be made when the customer’s needs are the only items being discounted.

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December Auto Sales Still Looking Weak

While the official figures haven’t dropped, just about every outlet tracking new vehicle sales is projecting a significant decline in volume for December 2021. Showrooms have been trending toward the minimalist aesthetic since 2019 with the pandemic kicking things into overdrive as supply bottlenecks nullified practically every manufacturer’s ability to produce anywhere near its normal pace.

Last December was bleak, with sales falling by around 5 percent for the month as the typical transaction price for automobiles set new records. The U.S. market only saw 1.54 million sales, the lowest volume witnessed since December of 2014. But 2021 volumes are shaping up to be decidedly worse. This month is on track to fall by anywhere from 23 to 30 percent with retail sales barely cresting 1 million units as transaction prices for both new and used vehicles surpass all previous metrics.

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Study Shows Auto Dealer Sentiment Still Ridiculously Positive

Car dealers have been polled for the fourth-quarter Cox Automotive Dealer Sentiment Index (CADSI) and they’re still incredibly optimistic, despite losing some of their earlier confidence that new-vehicle sales would be relatively healthy.

The dealer optimism – especially among franchised entities – seems to be wholly tied to profitability here. New vehicle sales dropped in 2019 and absolutely cratered in 2020 due to the nation’s response to the pandemic. In spite of there being plenty of talking heads in the news media telling you not to stress about the economy, inflation has created pricing increases across the board and automobiles are at the tippy top of that list. With inventories remaining relatively lean due to production slowdowns, staggering dealer markups have become the norm. Basically, stores just seem happy that they can charge more per car while they’re in short supply. But they’re also starting to have concerns about the long-term viability of the market and are are feeling the pinch of rising operating costs.

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Used Vehicle Pricing Sets Another Record High

Used-vehicle prices set another record last month thanks to elevated demand and suppressed production of new cars. Depending on who you ask, the typical transaction fee for a secondhand automobile rose nearly 50 percent in November vs the same period in 2020. While the pandemic had meaningfully suppressed demand during that time, that’s still a staggering increase over any 12-month period.

Sharing Cox Automotive’s Manheim Used Vehicle Value Index, Automotive News nailed down the annual difference to a 44-percent increase. This also represents the November pricing index swelling by 3.9 percent against October, which is noteworthy in itself. But what does that look like in dollars?

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Cadillac Expects to Lose One-Third of All U.S. Dealerships This Year

Cadillac is expected to have lost one-third of its U.S. dealerships this year — going from nearly 900 physical locations at the start of 2021 to an estimated 560 by year’s end.

But there’s allegedly no need to worry about the brand because this is part of a planned electric offensive. Last year, Cadillac asked dealers to spend the capital necessary to install charging stations, update their service centers, and retrain staff to better tackle EVs or take a buyout before the automaker’s first battery-driven car (the Lyric crossover) hits the market early in 2022. It would seem that a meaningful portion of the whole decided to bow out, which Cadillac seems totally fine with.

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National Automobile Dealers Association Elects New Chairs

The National Automobile Dealers Association (NADA) has elected Mike Alford as its chairman for 2022. The decision was announced shortly after the group’s board adjourned on Tuesday.

Alford — who heads Marine Chevrolet Cadillac in Jacksonville, North Carolina — currently serves as NADA vice chairman and will be taking over for Paul Walser next year. Geoffrey Pohanka was chosen as the vice-chair, setting him up as a strong contender for the top position in 2023.

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Report: Cadillac's EV Ambitions Creating Dealer Shakeup

Cadillac’s instance that it be the first brand owned by General Motors to go entirely electric has resulted in a shrinking U.S. dealership network, though perhaps a healthier bottom line for GM in the long run. It may also foreshadow the trajectory of other brands committed themselves to EVs and give us a sense of what the dealer landscape might look like in a decade or two.

Over the last few years, American luxury brands have been attempting to grow in select markets they believe will bring in new, affluent customers by building experience centers that mimic high-end airport lounges. Cadillac even briefly moved its base of operations to New York City as a way to gain distance from its rustbelt background and ingratiate itself into high society. More recently, Lincoln introduced a Central Park-themed Navigator as both have been trying to lay down roots in parts of California after ceding a large share of the market to the competition decades earlier. But GM’s insistence that Cadillac become an all-electric brand (with Lincoln also targeting a glut of EV sales by 2026) seems as though it could create complications, even if the end result is a major victory.

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Kia Embraces At-Home Test Drives

With various government and corporate entities pushing rolling restrictions to our everyday lives, the automotive sector has gotten extremely creative in how it does businesses over the last nineteen months. Everything is being digitized so business can be conducted remotely, including sales. But this creates an issue for shoppers who — and this is going to sound crazy — actually want to see and familiarize themselves with one of the largest purchasing decisions they’re likely to make this year before committing.

Luxury brands were already testing at-home test drives and subscription-based vehicle exchange programs by the start of 2020. But we’re now seeing more pedestrian brands trying similar strategies to reach customers from beyond the confines of the dealership. Kia even recently announced a pilot program to sync digital sales with at-home test drives. Called “Kia@Home,” the service allows shoppers to schedule a vehicle to be sent to their home for an hour-long assessment.

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How Long Are Vehicle Prices Going To Remain Insane?

With just about every resource trading at unappealing premiums, now may not be the time to make any major purchases unless you’re a financial masochist or so wealthy that the normal rules of living no longer apply. But it remains a seller’s market for just about everyone, including the plebian masses. Giant, unaccountable financial institutions will happily purchase your home and there’s a sea of disenfranchised people who will give you their last dollar if you can help them make sense of an increasingly hectic world. In the automotive sphere, we’ve seen dealerships and rental agencies hungrily scooping up secondhand automobiles for unheard-of prices just so they’ll have something on the lot.

The end result is a lot of overpriced merchandise that larger businesses are desperate to buy so they can pass on their elevated expenses to the customer. We’ve already covered the stupidly high prices surveyed consumers claimed they’d be willing to spend on a new vehicle. But there have been numerous reports claiming those days are coming to an end, with just as many suggesting we’re still in the thick of it. Yours truly has been wondering just how close to reality those assertions happen to be.

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The Great Used Car Buyup of 2021

With automakers having a difficult time keeping production schedules thanks to COVID restrictions nuking demand and upending supply chains, 2021 arrived with plenty of problems. Desperate to replenish fleets they had sold off while everyone was locked indoors, rental agencies went on a used car buying spree. But it wasn’t just rental fleets that needed to be restocked, dealerships are also finding themselves with fewer models on the lot than they’re accustomed to — which is a bad position to be in when surveys have revealed consumers are now willing to pay stupidly high prices for automobiles.

They’re reportedly going to great lengths to acquire used cars as the great buyup of 2021 continues.

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QOTD: Has the Global Vehicle Market Recovered?

Is the global vehicle market in recovery following the 2020 downturn? Data analysts GlobalData seem to think the market is firmly in recovery mode, according to their latest report.

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New Communicators at Audi and Hyundai

Audi’s Emilie Cotter

Hyundai and Audi both filled high-level communications posts this week. Audi promoted Emilie Cotter, while at Hyundai Sarah Fullwood arrived devoid of automotive experience.

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2022 Acura MDX SUV Insurers' Top Safety Pick

The 2022 Acura MDX SUV’s Top Safety Pick (TSP) from the Insurance Institute for Highway Safety runs counter to all the racing around done in Acura’s commercials. The MDX is the automaker’s third vehicle to receive the IIHS’s highest safety rating, along with the RDX and TLX.

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BMW 2 Series April's Fastest-Selling Used Vehicles

April’s fastest-selling used vehicles were led by the BMW 2 Series, according to iSeeCars. The 20 fastest-selling used vehicles averaged 28.7 days, 1.2-1.7 times faster than it took to sell an ordinary used vehicle. The fastest-selling used vehicles included a mix of sports cars, luxury vehicles, hybrids, and minivans.

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Connected Vehicle Sales Grow by 20 Percent in 2021

Connected vehicle sales will grow 20 percent in 2021, with a 10.4 percent compound annual growth rate (CAGR) between 2020-2026 according to ABI Research, a tech market advisory group.

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Polaris Renews Its Leadership

Polaris today affirmed the appointments of a new CEO and CFO, both of whom had been serving in interim roles since January. The manufacturer of motorcycles, off-road vehicles, and boats named Michael Speetzen as CEO, and Bob Mack as CFO.

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Pandemic Changes Car Buying Plans, Or Has It?

The pandemic has changed car buying plans for nearly three out of four shoppers who intended to buy in the next six months. New research from Comscore Automotive Data Mart, cited in a story today by Auto Remarketing, indicated the pandemic tops the concerns of four out of ten who had intended to buy.

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In the Future, Will Car Dealerships Exist?

Car dealerships are a conundrum. For decades, they’ve prevailed despite changes in every aspect of what occurs at a new car dealership. The big question is whether they will continue doing business as they have, or will there be changes to a system that’s out of touch with buyers today?

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GM Considers Sharing Chevy Bolt Between Dealers

The latest from Detroit has General Motors considering tweaking its delivery strategy for electric vehicles. While this appears to tangentially fall into the industry trend of trying to shove EVs into an online sales model, GM’s plan is distinctive and would introduce centralized inventory lots for the 2022 Chevrolet Bolt ( hatchback and EUV) before Christmas. But we can already see the dual-sized nature of the plan that will be used to promote and condemn it, should things move forward.

General Motors could be seen as throwing dealerships a bone by finding a way for those located in areas where EV buyers are less prevalent to provide their customers with electrified options. This saves them from having to prep their lots for charging and making space for vehicles people might not bother buying until the technology has further matured. However, with industry giants (including GM) vowing to continue making more of their lineup battery-powered, dealers might also view this as a coy way for the manufacturer to obtain more control over retail operations. Other manufacturers have already explained that they want to prioritize online sales of electric automobiles, with the end result likely mimicking the Tesla sales model … something that doesn’t include traditional dealerships.

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Mercedes-Benz Names New Head of Van Life

Mercedes-Benz USA announced the elevation of Nicolette Lambrechts to vice-president and managing director of sales and marketing for Mercedes-Benz vans, effective May 1st. Underscoring the van life movement, sales, marketing, service, and parts for the entire segment is under Lambrechts’ purview.

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Mark LaNeve Exits Ford

Mark LaNeve is departing Ford after nearly four decades of sales and marketing in the auto industry, having held a number of leadership roles at General Motors and Volvo Cars in North America.

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Camper Van Deliveries Up 125 Percent in November

Camper vans, ubiquitous homes on wheels for digital nomads, were up 125 percent in total shipments in November, according to the RV Industry Association. This was part of total RV shipments that finished the month with 42,513 units, a 43.4 percent increase over the 29,644 units shipped in November of last year.

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NHTSA Requires Odometer Statements Up to 20 Years

NHTSA, the U.S. Department of Transportation’s National Highway Traffic Safety Administration, issued a reminder that starting January 1, 2021, every vehicle ownership transfer will require an odometer statement for the first 20 years.

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CarStory a Good Buy for Vroom?

Vroom, an emerging e-commerce player in buying and selling used cars, has announced the acquisition of CarStory, itself another used car platform. CarStory’s AI-powered analytics and digital services are what attracted Vroom, through the purchase of Vast Holdings, Inc., CarStory’s parent company.

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Winner, Winner, Chicken Dinner - November Ford Sales Are Up

Ford Super Duty sales increased by 7.5 percent in November, while the F-series sold 713,325 trucks, 195,000 more than Chevrolet and GMC combined to capture the title of America’s best-selling pickup for the 44th straight year.

Meanwhile, the Ford Transit, America’s best-selling van, sold 9,917 units, 13.9 percent over last year, and a 70-percent increase in commercial sales for the month. Outselling its nearest competitor by 41 percent, Ford now holds a 31-percent share of the full-size van market.

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  • Mia Hey there!I recently stumbled upon the Crack Eraser DIY Windshield Repair Kit (check it out here: https://crackeraser.com/collections/diy-windshield-repair-kits) and decided to give it a shot on a small chip in my windshield. I have to say, it worked like a charm! Super easy to use, and it saved me a trip to the professionals. If you're dealing with a similar issue, this kit is definitely worth considering. 😊
  • Rust-MyEnemy Whoa, what the hell is wrong with Jalop1991 and his condescension? It's as if he's employed by Big Plug-In or something."I've seen plenty of your types on the forums....."Dunno what that means, but I'm not dead keen on being regarded as "A type" by a complete stranger"" I'm guessing you've never actually calculated by hand the miles you've driven against the quantity of gas used--which is your actual miles per gallon."Guess again. Why the hell would you even say that? Yes, I worked it out. Fill-to-fill, based on gas station receipts. And it showed me that a Vauxhall Astra PHEV, starting out with a fully charged PHEV battery, in Hybrid mode, on my long (234-mile) daily motorway daily commute, never, over several months, ever matched or beat the economy of the regular hybrid Honda Civic that I ran for a similar amount of time (circa 5000 miles)."You don't use gasoline at all for 30-40 miles as you use exclusively battery power, then your vehicle is a pure hybrid. Over 234 miles, you will have used whatever gas the engine used for 200 of those miles."At least you're right on that. In hybrid mode, though, the Astra was using battery power when it wasn't at all appropriate. The petrol engine very rarely chimed in when battery power was on tap, and as a result, the EV-mode range quickly disappeared. The regular hybrid Civic, though, deployed its very small electric reserves (which are used up quickly but restore themselves promptly), much more wisely. Such as when on a trailing throttle or on a downward grade, or when in stop-start traffic. As a result, at the end of my 234 miles, the Civic had used less gas than the Astra. Moreover, I hadn't had to pay for the electricity in its battery.I look forward to you arguing that what actually happened isn't what actually happened, but I was there and you were not."Regardless, that you don't understand it appears not to have stopped you from pontificating on it. Please, do us all a favor--don't vote."You really are quite unpleasant, aren't you. But thanks for the advice.
  • Tassos Jong-iL Electric vehicles are mandated by 2020 in One Korea. We are ahead of the time.
  • 1995_SC Can you still get some of the tax credits under the new program?
  • Analoggrotto HyundaiGenesisKia saw this coming a long time ago and are poised for hybrid and plug-in hybrid segment leadership:[list=1][*] The most extensive range of hybrids[/*][*]Highest hybrid sales proportion over any other model [/*][*]Best YouTube reviews [/*][*]Highest number of consumer reports best picks [/*][*]Class leading ATPs among all hybrid vehicles and PHEVs enjoy segment bearing eATPs[/*][/list=1]While some brands like Toyota have invested and wasted untold fortunes into full range electric lineups HyundaiKiaGenesis has taken the right approach here.