By on April 2, 2021

car dealerships

Car dealerships are a conundrum. For decades, they’ve prevailed despite changes in every aspect of what occurs at a new car dealership. The big question is whether they will continue doing business as they have, or will there be changes to a system that’s out of touch with buyers today?

car dealerships

How new cars are bought is at the center of this debate. In the past, the rules governing dealerships meant that the majority of sales would occur in their territory. Online buying has changed that, and if Toyota won’t sell a Tacoma with a manual transmission in a city or suburbs, you can find an outlying dealer that will. This goes for colors, equipment, and even discounts.

Service is where a dealership still retains the upper hand. Most of the work must be done at a franchised dealer while it’s under warranty. They say it’s due to the new vehicle training technicians receive. If the servicing dealer is the one that sold it, chances are that you’ll get preferential treatment. It may not get you to the front of the service line, but you might get a loaner car or other perks.

After your Kia’s warranty has expired, here’s where you’re on your own, or your dealer has your back. You’ve exceeded the warranty by 2,000 miles when you notice the clear coat on the hood is peeling. It is about $1,800 to refinish the hood at the dealership. If you and the dealership can’t work something out, they’ll schedule an appointment with a service manager from Kia. This service manager can decide if Kia will pay for it, if the factory will split the cost with you, if Kia and the dealership will cover it, or your claim is denied outright. This is part of what happens at a dealership, and how they operate.

If dealerships go away, there will likely be nameless, faceless warranty stations. Your vehicle will be repaired under warranty, and after that, you’ll take it to an independent. Warranty stations would be much like a rental car agency, with numerous franchises that they serve, and long lines due to volume. Will any of this lower the ownership costs, or simply raise your frustration level?

[Images: © 2021 J. Sakurai/TTAC]

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62 Comments on “In the Future, Will Car Dealerships Exist?...”


  • avatar
    CKNSLS Sierra SLT

    There are good and bad with dealerships. The Internet (as mentioned) has leveled the playing field somewhat if you are willing to travel to buy a vehicle. The dealer who quoted you a low price-500 miles away would consider your sale ancillary to his business, simply because it’s a sale they wouldn’t have made other wise. So many times they will accept making a lesser profit than they normally would in their local market. As far as service departments-they are great for oil changes but try to up sell you and recommend major maintenance at certain mile intervals that don’t exist in the owners manual.

    Unfortunately due to state franchise laws-dealers will never go away.

    • 0 avatar
      CaddyDaddy

      ….”Unfortunately due to state franchise laws-dealers will never go away” ….Correction: Unfortunately due to the ability for elected leaders to be bought off, dealers will never go away.

      However, the advent of big business being in bed with Govt.’s Green New Steal, the Feds may see independent and small dealers as a Republican leaning powerbase and fundraising potential and see the need to eliminate. Maybe, they can use Covid 2.0 and only allow nationwide dealers to sell under the theme of “Safety” .

      • 0 avatar
        FreedMike

        Ah, defund the other side. This explains the relentless GOP attack on the Post Office and public schools (and for the record, the war on the Post Office was going on LONG before last year’s election-related debacles). Why? Because the workforces for both the Post Office and public schools are unionized, and their unions give to the Democrats. In fact, if I’m not mistaken, the NEA is the Democratic Party’s largest donor. So, yeah, defund them both, sez the GOP. Same goes for the relentless demonization of federal employees as tax-sucking welfare queens – those folks are unionized too.

        You’re right when you say that buying off elected officials is wrong, and wrong for pointing fingers at the “other side” for doing it.

        • 0 avatar
          slavuta

          Ah.. .GOP, you said…
          https://youtu.be/LS12Z-MJpvw

          • 0 avatar
            FreedMike

            Welcome to the Magical World of slavuta.

            Let’s post something Obama said Lord only knows how long ago, maybe even before he took office, about a completely different topic, to make a point about…well, something. And let’s forget the fact that Obama hasn’t been office for four years now. But slavuta’s making a point of some kind, in his own mind. Because…Obama, maybe?

            Derp.

        • 0 avatar
          slavuta

          Typical Marxist. Just not getting that private enterprise always more effective that gov. agency. May be not as moral but definitely effective. Point 2 – Marxists always say things that fit them at any particular time in any particular situation. Trust level – 0

          • 0 avatar
            FreedMike

            Troll request declined. Derp.

          • 0 avatar
            mcs

            @ComradeGopnik: “Just not getting that private enterprise always more effective that gov. agency. ”

            I can think of several small New England towns that I’d put up against the likes of GM or Ford any day of the week. Another comparison are the small Massachusetts Municipal Electric companies vs. their larger corporate competitors in terms of rates and reliability. The Municipal electric companies are much better on both counts.

            Smaller entities, either government or corporate, are often more efficient than larger governmental and corporate entities.

          • 0 avatar
            ttacgreg

            Pray tell how private enterprise is better at national defense, establishing a justice system, police and fire departments, public parks, basic scientific research, ensuring a clean healthy environment and more? There are things that a society needs that the free market cannot or will not do.
            Would you define public works, set up by legislators who were voted into office to levy taxes and apply them to highways, national parks etc “Marxism?” Some how I suspect that you would.

          • 0 avatar
            Lou_BC

            “Trolls always say things that fit them at any particular time in any particular situation”

            Fixed it for ya.

        • 0 avatar
          ttacgreg

          In my hazy memory, back in the 60’s government and private sector jobs were at rough parity in terms of pay and benefits. But after the “trickle down” ideology took hold in the 80’s, niggardly non government economic powers-at-be cut private sector jobs pay and benefits to the bone, this caused the government jobs to look relatively plush and desirable. Thus, the jealously and attacks on those government jobs. So, on goes the continuing efforts of the 0.01 % not being happy until they control 99.9% of the nation’s wealth.

          • 0 avatar
            slavuta

            Then explain to me, why is this the biggest economical debate in Russia, with all liberal forces complaining that the government holds too much of a stake in semi-private enterprise. They want government to leave all those large companies and let it float free. So, which country is chasing times here?

          • 0 avatar
            FreedMike

            The U.S. government isn’t the Russian government. Biden isn’t Putin. Hell, Trump wasn’t Putin, as much as he seemed to want to be. Who cares what Russian liberals think? This isn’t their country. Russia isn’t our country. This is just another straw man.

            But if posting straw men and irrelevancies pass as logic for you, then you’re a master logician on the order of Aristotle. Congratulations. Take a bow.

          • 0 avatar
            mcs

            ttacgreg: Different entities have their good points and bad points. Private enterprise has been a disaster at prisons. Large private enterprise is horrible at any research that doesn’t have an immediate payoff. Small private enterprise, but more so Universities and government are better at it. Defense takes a public/private partnership. DARPA is good at research and that happens though Universities and small companies that they support. Large defense contractors are slow moving, don’t pay well, and stifle innovation. But, when your cool new missile guidance system needs to be mass produced, these plodding dinosaurs are good at it.

        • 0 avatar
          slavuta

          Yes, everything matters here – Russia, China, Europe. These are the biggest players and they spin the world. And affect US internal and international policy. Ford felt it, the political aluminum shenanigans between US and Russia nearly put big question mark on F150 aluminum-based design.

          Germany invented communism, Russia attempted to implement via socialism, China too. Both eventually turned away from that. Now, BLM, Antifa, other openly socialist organizations trying to grab America. Socialism is not natural for America. America is trailing by 90 years the world trends.

          • 0 avatar
            mcs

            Russia is an insignificant third-world dictatorship. It’s led by criminals and contributes mostly problems.

          • 0 avatar
            ajla

            “Russia is an insignificant third-world dictatorship”

            With over 6000 nuclear warheads, over 1M active-duty soldiers, and an effective global espionage network.

  • avatar
    ToolGuy

    No changes required – maintain momentum as you smash into that wall.

    But more seriously, today’s automobiles are perfectly engineered to be eminently reliable for the warranty period plus 1.875 weeks – no service required – ‘sealed for life’ if you will. And then they self-destruct harmlessly with no adverse environmental impact. Disposable. Clean and easy.

    Purchase or lease the new vehicle of your choice (they are all fabulous), drive it during the warranty period, then turn it in and obtain another.

    If I had as much money as Jay Leno, my garage[s] would be filled with 180 nice new 2021 models (until next year) – wouldn’t yours? Why waste time with all that old-fashioned obsolete crap that can’t hold a candle to this year’s model? Let’s drive down to the dealer now – the coffee is amazing!

  • avatar
    ajla

    “Service is where a dealership still retains the upper hand.”

    I’ve been told that BEVs don’t require service anyway.

    • 0 avatar
      slavuta

      ajla,

      to your comment above ^^^. I and my cousin did this exercise just 2 months ago. Russia de-facto has nearly 4 million active duty personnel and millions in reserve. Believe it or not. We calculated all the units from specialized para-military to Russian Guard to private soldiers. And compared it to NATO. The outcome is this – NATO is a pathetic organization. It is basically US, Turkey and little bit of Europe. If you take away US, all European allies together can’t match Russia in terms of equipment and personnel even though, they by far outspend Russia. And also, desire to fight, most importantly. Do you think that Turkish immigrants want to fight for Germany? That’s right. Out of several hundred tanks Germany has, good luck put half of them online. Der Spiegel wrote that only 4 German Eurofighter jets are combat-ready. This is out of 128 they have.
      “Military watch” places India, South Korea, North Korea and Japan as tier-2 military nations. Note – not one European country made tier-2.

      Turkey, the 2nd largest Nato force, which BTW would have way more desire to fight than anyone else, has some serious issues. They have no money to fight. They have no engines to fight in the air, sea or land.

      No doubt, when Donald Trump saw reality of NATO, he said – pay up! You, in Europe, doing nothing! US carries all the weight of this organization. Biden came and said, “America is back”. What did he mean? – “relax, do nothing. American tax payers will pay for all your defenses.”

      May be TTAC can start reviewing military personnel carriers. Seems like a lot to talk about them.

  • avatar
    DenverMike

    They’re all criminals, won’t be missed.

  • avatar
    dal20402

    Car dealers are some of the most effective rentiers in America. They completely own Republican politicians at the state level, with the result that no red or purple state will make the changes to franchise laws necessary to allow OEMs to go around them. The best we can hope for is that the EV transition makes their business less lucrative (because of reduced service revenue) and reduces their power a bit that way.

    • 0 avatar
      DenverMike

      It’s true, they lute the most in the service dept. followed by Parts then used cars. I’ll go back as little as possible, minor warranty claims I’ll eat and skip the free oil changes. Who knows what they’ll screw up, even unintentionally.

  • avatar

    If the auto makers prevail in Mass over fight for third party access and elsewhere,the way forward will be either corporate owned sales/repair centers or tightly overseen franchises-basically company stores w/a whitewash of local ownership.

  • avatar
    slavuta

    I think, the answer is pretty clear – no. Dealers will not exist. If the things will accelerate in the direction they are going now.
    Americans will be living, packed like sardines in the government housing and move using approved routes using electric buses. Suburbans will banned due to the homes being not-greendeal-compliant. People will be forced to urbanize to save the planet. Once this configuration is complete, there will be soup lines for unneeded potential workers. People in soup lines don’t by a car. Most business people will evacuate with their money to different countries.
    In this conditions, number of dealers will shrink at first.
    Another factor – government mandates to stop production of ICEd cars. This can accelerate dealer disappearance even further. If number of EVs will drastically increased while nothing will be done about power grid, not everyone will be able to charge the car. That is of course if they will be able to buy it. Or will have a need to buy it.
    No matter how you slice it – dealers are doomed in the long game here.
    Check this, in Canada they already have COVID GULAG, where they intern you if you have a positive test. You will have to pay for you being there. For many people that is putting off the ability to earn money and to buy a car. So, economic activity is curbed. How dealers can do in this environment id the people are in the concentration camp?

    • 0 avatar
      ttacgreg

      Dude, seriously lay off OAN and FOX “News”. Take a civics class, Political science 101 class, and study some history.

      • 0 avatar
        slavuta

        I already took Marxism and Leninism classes. Take classes in America? What are you offering, continuous education of the aforementioned subjects?

      • 0 avatar
        FreedMike

        @ttacgreg:

        Don’t bother – this guy thinks that the suburbs (or “suburbans” as he puts it) are gonna get banned. Sure thing, pal.

        He doesn’t need a civics class – he needs to lay off the f**kin’ sauce.

        • 0 avatar
          slavuta

          Russian Czar couldn’t think that he will be shot in the basement in some remote town. And Austrian corporal did not think that he will bring raise and fall of Germany.

          • 0 avatar
            bullnuke

            Slavuta – for what it’s worth, I tend to believe quite a bit of your point of view as you have lived it personally. Most, if not all of your detractors here have not lived it personally – so much of what they believe is not true regardless of how hard they wish it to be. Cheap shots and unkind responses reveal the depth the intellect of some commenters.

          • 0 avatar
            FreedMike

            @bullnuke:

            You mean, cheap shots and unkind responses like calling someone “Marxist” over a simple political disagreement?

            Sorry…when you pull s**t like that, cheap shots and unkind responses tend to be what you get in response.

            (On second thought, calling someone he doesn’t agree with “Marxist” isn’t unkind – it’s just plain dumb. If he’s “lived” it, as you say, then he of all people should know better, if you ask me.)

    • 0 avatar
      Lou_BC

      “Check this, in Canada they already have COVID GULAG, where they intern you if you have a positive test:

      Citations required.

      • 0 avatar
        slavuta

        Canada’s Internment Camps: PM Trudeau Orders COVID Positive Canadians To Quarantine In Government Facilities
        https://freedomwire.com/canada-covid-internment-camps/

        • 0 avatar
          Lou_BC

          “The Liberals instituted a federal hotel quarantine requirement for those entering Canada”

          That’s an excerpt from the article you posted.
          2 weeks in a hotel if you don’t get tested for COVID-19 before returning to Canada.

          You need to read what you post …… but that would show independent thought.

          You are just following orders and read off the scripts the troll farm gives you.

          • 0 avatar
            slavuta

            I follow the order of sanity, to teach you, how to deal with virus of insanity. I don’t care about what is posted in the article. They can turn it anyway they want it. The fact is the same – CANADA take a COVID infected citizen and forces him or her into prison for which the person must pay in the end. And they don’t even get enough food in there.

            See, since the times of being a teenager I’ve learned how to read PRAVDA. It was an excellent paper. You could get so much info out of it. If you knew how to scrape off propaganda part…
            Same here, read the facts, leave the opinion. Fact – Canada Interns own people.
            Are you saying that this is normal that you can’t go home if you’re not tested for covid? What about test for tuberculosis or smallpox?

            Besides, Trudeau said it himself – he is jealous of Chinese who can order to their people what to do and when. Little F###ing dictator.

        • 0 avatar
          CKNSLS Sierra SLT

          Again-they pay for your healthcare-they make the rules.

  • avatar
    CKNSLS Sierra SLT

    slavuta-The Canadian Govt pays for Healthcare. If you ARE POSITIVE they don’t want you to spread to others. In essence-the government doesn’t want to see even more increased costs because you won’t stay home.

    Canadians love to talk about their healthcare system, but will immediately cross in to the U.S. to buy gas, groceries, or anything thing else they can get by without declaring so they don’t have to pay for their own healthcare with exuberant prices on goods and taxes. And yes-been there several times.

    You can’t have it both ways.

    • 0 avatar
      slavuta

      Gosh. Canadian politicians go to US as soon as then need healthcare.
      Do we still remember word freedom? Do we want to be free?

      • 0 avatar
        FreedMike

        Canada can make COVID victims dance the Macarena without affecting American freedoms one freakin’ iota. If you don’t like how they’re handling the pandemic in Canada, then don’t move there.

        Next?

      • 0 avatar
        Lou_BC

        “Canadian politicians go to US as soon as then need healthcare.”

        Citations required.

        • 0 avatar
          slavuta

          https://www.usnews.com/news/best-countries/articles/2016-08-03/canadians-increasingly-come-to-us-for-health-care

          • 0 avatar
            Lou_BC

            “Canadian politicians go to US as soon as then need healthcare.”

            Your post does not mention politicians. Where’s the evidence?

            It is ironic that Rand Paul came to Canada for surgery.

            Statistically the US “for profit” system is better for high volume, low risk, short hospital stay cases. In other words, anything that turns an easy profit.
            The Canadian system is superior for treating chronic or costly complex care. It’s also superior in covering ALL residents of the country. The Canadian system also costs less per capita.

        • 0 avatar
          slavuta

          you argue un-arguable. Yes, there are Canadian politicians who come to US. Many. It is true, there are some specialists in Canada that treat complex cases and people go there. Zlatan came from Europe to fix ACL in the Pittsburgh University because doctor there specialized on large size athletes.

          But you don’t understand that in Canada there are lines for procedures. And in some cases people die before they can even be scanned on MRI machine. In US, if you need ACL, you can get surgery in a week time. In Canada 4-6 months. All this time you risk to blow PCL.
          My son recently had MRI, he scheduled on Monday for Wednesday. And he saw a specialist in a week time. Good luck for that in Canada.

          some of the biggest issues in Canada HC
          – Long wait time – shortage of doctors
          – Access to a personal doctor
          – Shortage of medical technology
          – Lack of access to new drugs

          It is not rosy over there

          • 0 avatar
            CKNSLS Sierra SLT

            It’s funny-I went on extended ocean cruises (until COVID struck) and easily 30% to 40% of passengers were Canadian. Had many opportunities to share a dining table with them-and not one…not one had a bad critique of their healthcare system. I would bring the subject up-since I pay $678.00 dollars a month for a plan with a $6,600.00 deductible as a U.S. citizen-just a percentage point well enough off where I don’t qualify for a subsidy. And presumably-these were people of an average age (65-70ish years) that are using the system. It seems to contradict your perception Slavuta.

    • 0 avatar
      slavuta

      CKNSLS Sierra SLT,

      this is not about my perception. This is about Canadian perception. I use facts, not perceptions. Canadians generally are fond of their system. This is fact. There were studies that compared Canadians to Americans and what they found – Canadians trust their government and Americans don’t. We’re different people with different perceptions. When you hear something from a Canadian, does not mean it is great or bad. It only means how Canadian looks at it. For example, for majority of Russians in Russia the fact that Americans have millions of firearms in their hands is soul-wrenching. How does it change perception of millions of 2nd Amendment supporters?

      I’ve worked with Canadians. For them, waiting 4 month for MRI is normal!! This is what it is. And in UK, same thing. Universal healthcare clinics are understaffed, under-qualified, etc. but totally normal for them. They know it. Go to any medical blog. But they have choice – they can go to private clinic, pay more, get better care, better facility, etc. At least, in Canada, they allow Chinese medicine as alternative.

      I pay for my high deductible plan, $100 per month through my employer for the entire family. And I found this great. This is a national insurance, I don’t need specialist referrals. It is less than paying $350/month co-pay plan. You pay $4200 upfront to have $50 co-pay. I never reach that amount in doctor visits. And if I do, everything passed $6K per family will be 10% of the bill. Nice

      • 0 avatar
        conundrum

        Except that your “facts” are horse manure. Geez, man, I live in Canada and your line of nonsense can only come from not understanding what it is you thought you read, then applying the personalized Slavuta logic to that jumble of thoughts.

        We have only ten provinces compared to the fifty states in the US, and the division of powers betwen the federal government and the provinces is NOT the same as between the states and the US federal government. Different setup entirely.

        Consequently, it happens that the provinces are responsible for health care, which means that the level of service you get varies all across the country by jurisdiction. It is not uniform. So to stand there as some expat Russkie living in the USA and make declarations of this and that regarding Canada as if it were some amorphous but consistent blob from sea to sea to sea is to be so totally uninformed as to be uttering complete drivel.

        I know eff all about Russia, but more than I ever want to know about the USA due to their omnipresent media which dwarfs our own in our own country and swamps our own output. Americans also know eff all about Canada — it’s an uninteresting mystery to them, but they “assume” lots of things about us, which can either make us laugh outright or get hostile, depending on the egregiousness of the posit.

        So, an expat Russian living in the the USA and with an obdurate spirit of “I’m right, you’re wrong” on any subject as standard brain equipment, has not even the first clue about my country. So go and make up stories about somewhere else, and be thankful — TTAC is a Canadian-owned website which allows freedom of speech, including letting you express utter rubbish over and over again. You make a fool of yourself. That, sir, is rank stupidity on your part.

        From the Canadian Gulag, I am sir, your obedient servant. Now get lost.

        • 0 avatar
          slavuta

          Looks like virus has now totally eaten your sense of security. When next time I see a Canadian in one of our Universities for treatment, I will tell him – go back, conundrum said, you can do it better in Canada.
          And still, you have not posted any evidence that I was wrong.

          “the level of service you get varies all across the country by jurisdiction”

          This is in any federalized country. So what?

        • 0 avatar
          slavuta

          Ok bozo, here is another one for you

          “Canadian Medicare, our northern neighbor’s universal health care system, generally receives rave reviews from proponents of nationalized or socialized health care, but the Fraser Institute found that more than 63,000 Canadians left their country to have surgery in 2016.”

          “Surgeries are scheduled after patients are seen by the surgeon, and most people see surgeons only after a referral by either their primary care physician in America, or their general practitioner in Canada. In the United States, 70% of patients are able to be seen by specialists less than four weeks after a referral. In Canada, less than 40% were seen inside of four weeks. ”

          you read https://www.dailysignal.com/2019/07/15/american-health-care-treats-canadians-who-cannot-wait/

        • 0 avatar
          slavuta

          And here is the good one about Canada – Gestapo – Nazi – Faschists
          I did not say this, fellow Canadian did!!!

          Here is from Canada
          https://youtu.be/K-CptNNGpag

          • 0 avatar
            ToolGuy

            @slavuta,

            You are very interesting guy to me.

            Nevermind comment I was going to make – your link led me to this link which I find fascinating (and extremely relevant to cars and recent TTAC discussions):

            https://youtu.be/j5v8D-alAKE

          • 0 avatar
            slavuta

            ToolGuy,

            good link. I’ve read these things before. There was always an anecdotal evidence. GM owners told me long time ago that “your Chevy start to break right before you finish your payments”

            Was that a Volga in your video at 13:36?

            And of course there is this – A lawyer storms his father’s (also a lawyer) office and exclaims, “Father, I won the case which you could not win for the last 10 years”. Old lawyer looked at him and said, “Son, our family lived off that case for 10 years”

  • avatar
    gasser

    Ah the service departments of dealerships. Truly like facing the bull in the bull ring. I won the match a few times and gotten gored a few times. My favorite is my purchase of prepaid service when I leased a new Lexus about 10 years ago. When I brought it in for scheduled service, the service writer told me it would be about $200. I reminded him that I had the prepaid service deal and he said “That’s just the standard service. I’m sure you want the Platinum service.” Er, no I don’t on a leased car.
    And on my Honda CR-V, I’m still driving it 18 months after “your battery failed the load test” on 2 year old AAA battery.
    I won’t be sorry to see the dealership go, but I’m sure the thieves will migrate elsewhere and still pull the same scams.

    • 0 avatar
      ToolGuy

      Good analogy, but unless you show up with a team supporting you, when you step into the dealership you are the bull, not the matador.

      “Each matador has six assistants — two picadores (“lancers”) mounted on horseback, three banderilleros (“flagmen”), and a mozo de espada (“the lad of the swords”). Collectively they compose a cuadrilla or team of bullfighters. The crew also includes an ayuda (aide to sword servant) and subalternos (subordinates) including at least two peones (pages, singular peón).”

      https://en.wikipedia.org/wiki/Spanish-style_bullfighting

      Compare:
      https://automotivetrainingnetwork.com/10-different-car-dealership-jobs-and-their-roles/

      Bonus (where the analogy breaks down somewhat and you get a fighting chance): “… as their experience in the ring makes them extremely dangerous opponents. A fighting bull is never used in the ring twice, because they learn from experience, and the entire strategy of the matador is based on the assumption that the bull has not learned from previous experience.”

    • 0 avatar
      dwford

      Service writers and technicians are really commissioned salesmen. And these days the technicians don’t know much about the cars, they read the ECU codes and pick the most expensive possible potential fix for that code.

      • 0 avatar
        DenverMike

        True except when they know the most expensive potential fix will actually fix it.

        First they’ll ignore it and pre-upsell the 5 or 6 ancillary related parts/labor and if they’re still in the game after those totally unneeded repairs, then “…uh there’s still an issue, we discovered…” they’ll hit the owner/victim with the final big shebangbang for the win.

  • avatar

    The Future. There are different visions of the Future depending on your political inclinations. My vision of the Future is that in the Future I will configure the car I want online and then 3D print it in my garage. Yes, every Democrat will have 3D printer in his garage. Every Republican too. In regards of payments – there will be no money in the Future – everything will be free as it should be from the very beginning.

  • avatar
    dwford

    As much as dealers are portrayed as the scam artists trying to fleece people, they are actually advocates for the customer. Imagine dealerships were just corporate stores. If you get rejected at your local Toyota store, you are now completely locked out of buying a Toyota altogether. In the current system of independent dealers, you have different businesses working with different banks etc that can use their relationships to get you into the car you want.

    • 0 avatar
      ajla

      “If you get rejected at your local Toyota store”
      You’ll have to elaborate on how someone would be “rejected” by Toyota to the point that someone is “locked out of buying a Toyota altogether”

      “you have different businesses working with different banks etc that can use their relationships to get you into the car you want.”
      And at only 17% interest for 84 months! By this definition pawn brokers are also consumer advocates.

    • 0 avatar
      DenverMike

      If the dealer didn’t rob you, you didn’t give them half a chance. Or you don’t realize you’ve been had. Dealers are about the only employers that routinely hire convicts.

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