QOTD: Have You Experienced New Model Heartbreak?

Tim Healey
by Tim Healey

We reported this morning about the software glitches that European Volvo EX30 buyers are experiencing. This, a week or so after we found out the EX30's American launch would be delayed.


It may seem like we're picking on Volvo, but we're not -- it's just that the EX30 is the latest new car to have a launch go poorly. At some point soon, another model launch by another automaker will go just as badly. It happens all the time in this business, to both start-up automakers and the big legacy OEMs. Launching a new model smoothly is difficult and even the carmakers with decades of manufacturing experience sometimes struggle.

All this means that you, the car buyer, have likely at some point in your life bought a new or thoroughly redesigned model during its first model year and experienced problems.

So, we want to hear your horror stories. Did you buy a car that had tons of recalls in the first year? Or software glitches, or whatever?

Please keep the premise in mind -- I am looking for situations in which you were one of many owners to go through the ringer. I am not interested in all new-car horror stories, just those in which a model launch was widely known to be botched and you were collateral damage.

If a model launched smoothly but the unit you purchased was frequenting the dealer's service department in the early going, this doesn't really apply to you.

Otherwise, sound off below.

[Image: Volvo]

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Tim Healey
Tim Healey

Tim Healey grew up around the auto-parts business and has always had a love for cars — his parents joke his first word was “‘Vette”. Despite this, he wanted to pursue a career in sports writing but he ended up falling semi-accidentally into the automotive-journalism industry, first at Consumer Guide Automotive and later at Web2Carz.com. He also worked as an industry analyst at Mintel Group and freelanced for About.com, CarFax, Vehix.com, High Gear Media, Torque News, FutureCar.com, Cars.com, among others, and of course Vertical Scope sites such as AutoGuide.com, Off-Road.com, and HybridCars.com. He’s an urbanite and as such, doesn’t need a daily driver, but if he had one, it would be compact, sporty, and have a manual transmission.

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  • Dave M. Dave M. on Jul 03, 2024
    I’m very pleased with my ‘24 Maverick.
  • Bkojote Bkojote 5 days ago
    My family bought a 2017 Subaru Impreza on my recommendation as on paper it seemed to be solid, the drivetrain and most bits had been mostly carried over from the prior gen. What a pile. Failed wheel bearings at 40k and again at 80k, exhaust leaks, bricked infotainment system that has had almost a half dozen replacements (most of which were in the first year), dead batteries (related to the infotainment system issues i believe), something like 6+ recalls, weird electrical glitches, broken switches and plastic pieces.
  • Bob65688581 We bought zillions of German cars, despite knowing about WWII slave labor. Refusing to buy something for ideological reasons is foolish.Both the US and the EU have imposed tariffs, so the playing field is level. I'll buy the best price/quality, regardless of nationality.Another interesting question would be "Would you buy one of the many new European moderate-price EVs?" but of course they aren't sold here.Third interesting question: "Why won't Stellantis sell its best products in America?"
  • Freshblather No. Worried there will be malicious executable code built into the cars motherboard that could disable the Chinese cars in the event of hostilities between the west and China.
  • Bd2 Absolutely not - do not want to support a fascist, totalitarian regime.
  • SCE to AUX The original Capri was beautiful. The abomination from the 90s was no Capri, and neither is this.It looks good, but too similar to a Polestar. And what's with the whacked price?
  • Rover Sig Absolutely not. Ever.
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