North Carolina VW Dealer Apologizes for Racist Stickers Created by Cleaning Crew
The way things are going, we could probably just have every story we cover be one about dealerships and bad behavior.
This time it's not financial scams or unsanitary behavior -- it's racism. And the dealership itself isn't actually at fault -- though arguably it missed the opportunity to squash the incident before customers found out.
Leith Volkswagen in Raleigh, North Carolina has offered an apology after oil-change reminder stickers were found with the N-word written on them. The dealership wasn't able to stop the racist stickers from being seen by customers -- at least 11 customers saw them after picking up their cars from service.
Here's the twist: Leith conducted an internal investigation and found that none of its employees were the guilty party. Instead, it fired a company that cleans the store, claiming the cleaning crew was messing with the label maker after hours.
Leith claims that only the cleaning crew had access to the store after hours on Friday, February 24. The cleaning company also did its own internal investigation and found that a teenager who was not employed by the cleaning crew had come to work with them and was the one who put the racist term into the label maker. That teen is now banned from store property.
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Are we supposed to see the N word on the sticker? Because I can't.
I think the picture of the sticker has been changed. Why would you use stickers with Km instead of miles in North Carolina?
I'm not surprised at all. Many used car dealerships hire local meth-head tweakers to clean up cars on the lots - they're cheap and "good'nuff", willing to work just enough to pay for the next baggie - this was likely the source of this shop's "cleaners". Their work product is usually inspected by a quick glance into the vehicle to see if anything obvious was stolen during their activities. This wouldn't even be mentioned if times weren't so hyper - vigilant for the things, such as this one, to generate "clicks".
Here's a picture of the sticker with the dangerous word covered up.