In the wake of quality and customer satisfaction with the continuously variable transmissions Nissan has been buying from affiliated supplier Jatco Ltd., the automaker is increasing oversight over the supplier. Nissan has experienced glitches as it launched a number of new models offering the CVT. The automaker is also expanding capacity around the world, putting additional pressure on their suppliers.
Earlier this year, Nissan CEO Carlos Ghosn singled out Jatco by name, saying that Nissan will require it to explain how it will ensure customer satisfaction on any new transmission that it introduces. He also said that customer service issues with Jatco transmissions have affected Nissan’s profitability. Read More >