Category: Customer Relations

By on November 14, 2014

Takata Car Seats

Takata’s chairman goes missing amid the company’s airbag recall crisis; the company boosts production of replacement modules at its Mexico plant; and the United States Senate plans to hold hearings regarding the airbag recalls, while also demanding a full reform of the National Highway Traffic Safety Administration over the agency’s role in both Takata’s and General Motors’ respective recalls.

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By on November 14, 2014

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If you’re still waiting for your Model S to arrive in your driveway, you might not be too pleased to learn there could be 3,000 cars hiding in the back room, thanks to one man seeking knowledge about Tesla’s famed scarcity.

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By on November 13, 2014

03.01.08.Feinburg

Per a suggestion by Center for Auto Safety’s executive directory, Clarence Ditlow, attorney Kenneth Feinberg may seek claimants for the compensation plan set up by General Motors in the wake of the February 2014 ignition switch recall by pouring trhough regulators’ files.

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By on November 12, 2014

General Motors headquarters in Detroit, Michigan

General Motors disclosed more deaths linked to the February 2014 ignition switch recall in its quarterly report to the National Highway Traffic Safety Administration, but more headaches await the automaker as the spotlight focuses on CEO Mary Barra’s actual role in the recall in the first place.

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By on November 11, 2014

2014 Lexus CT200

While American premium brands Cadillac and Lincoln look to the Germans for inspiration — and their places on the podium — Lexus Europe chief Alain Uyttenhoven proclaimed that the Teutonic Trinity — BMW, Mercedes and Audi — were “impossible” to beat on a global scale, settling for fourth if possible.

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By on November 11, 2014

texting-driving

Add one more reason for Greg to have missed that stop sign: He was likely addicted to texting while driving, per a study commissioned by AT&T.

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By on November 11, 2014

A recalled Chevy Cobalt ignition switch is seen at Raymond Chevrolet in Antioch

Just when you thought the meat of the story had long since been consumed, a lovely roast was just delivered courtesy of an email chain between General Motors and Delphi regarding a large order of parts months ahead of the February 2014 ignition switch recall.

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By on November 10, 2014

Honda Integra Type R DC2

The last time one could buy an Acura Integra/RSX new off the showroom floor was in the mid-2000s. That time could come again soon to help the upcoming NSX, and the brand overall.

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By on November 10, 2014

Jim Farley, Ford Executive Vice President of Global Marketing, Sa

Two Ford execs are about to have their passports stamped, as marketing chief Jim Farley and Ford of Europe general Stephen Odell are switching roles and addresses, effective on New Year’s Day 2015.

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By on November 7, 2014

AutoNation CEO Mike Jackson

Though the anti-Tesla legislation recently signed into Michigan law is only a clarification of a previous anti-direct sales law, AutoNation CEO Mike Jackson finds the whole thing as “unnecessary protectionism.”

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