Category: Customer Relations

By on May 4, 2015

2016-Chevrolet-Malibu-007

In celebration of a key milestone, General Motors CEO Mary Barra gave away a 2016 Chevrolet Malibu Monday, a feat that could never happen with the old Malibu, even with Oprah’s help.

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By on May 1, 2015

Aston Martin Logo

Aston Martin is entering the high-end luxury SUV/crossover game, while Lamborghini is still debating whether or not the LM002 needs a successor.

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By on April 29, 2015

Mark Rosekind Circa December 2014

Despite the numerous recalls over the past year, recall completion rates are not at 100 percent. The NHTSA and automakers hope to change this.

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By on April 27, 2015

Octane Ratings With 2013 Fuel Prices

Automakers are looking to boost octane in the gasoline consumers use as a possible new tool to cheaply and easily meet ever-tightening standards.

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By on April 22, 2015

LincolnContinentalConcept_10_Detail_Badge

Just as Cadillac embraces an all-new set of alphanumeric naming schemes, Lincoln is deciding that proper names may be better after all.

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By on April 21, 2015

Ford Vignale Mondeo

It’s brown, it can be had as a wagon with diesel power and a manual, but like the new Taurus in China, the Ford Vignale Mondeo will never come here.

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By on April 20, 2015

Jeri Ward
After serving as Audi of America’s customer experience director since 2011, Jeri Ward moves on up to the roles of CCO and vice president for the subsidiary.

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By on April 17, 2015

Dieseltec Ram Diesel Burnout

What does a diesel shop in Michigan have in common with a Washingtonian florist and a Hoosier pizza hut? An owner who refuses to serve openly gay customers.

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By on April 16, 2015

Recalled GM ignition switch

Per a bankruptcy court ruling Wednesday, General Motors won’t be on the hook for pre-bankruptcy claims linked to the February 2014 ignition recall.

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By on April 15, 2015

OLYMPUS DIGITAL CAMERA

Live in a condo or an apartment and would drive a PHEV or an EV if only you could charge it? Charging-station producer ChargePoint might have the solution.

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  • Contributing Writers

  • Jack Baruth, United States
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