Category: Customer Relations

By on November 27, 2014

2000 Acura TL

The National Highway Traffic Safety Administration is ordering Takata to conduct a nationwide recall of its airbags, while Honda was found to have issued Takata-related recalls as early as 2002.

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By on November 26, 2014

tesla-model-x-09

Planning to order a Model X before doing battle on Black Thanksgiving? You may be waiting until Black Thanksgiving 2016 before yours arrives in the driveway, red bow attached.

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By on November 26, 2014

Auto Repair

Planning to work on your new car? Pray you don’t receive a DMCA notice upon opening the hood.

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By on November 25, 2014

honda-ridgeline-2006-001

Due to its narrow interpretation of the TREAD Act, Honda admitted to underreporting the number of claims linked to injuries and/or deaths caused by safety issues in its products since 2003.

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By on November 25, 2014

Takata Airbag Cutaway

Even if the federal government compels every automaker that uses Takata’s airbags to enter into a nationwide recall order, and even if Honda got its wish by having the government mandate every owner affected to bring their vehicles in for repair, fixing the mess created by the supplier could take as long as two years or more.

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By on November 24, 2014

Honda-Accord-USA-2001

Just as the federal government wants Honda and Takata to fix the airbags in the former’s vehicles, Honda would like consumers to bring in said vehicles for repair.

Even if it means involving the government.

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By on November 24, 2014

connected car

Just as with emissions and headlamps, standards recently adopted in the United States regarding consumer data and privacy won’t be compatible elsewhere, specifically in Europe.

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By on November 21, 2014

takata-corp

While we were looking over the latest and greatest from the 2014 LA Auto Show, the Takata band played on.

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By on November 21, 2014

2014 Jeep Grand Cherokee Exterior-004

Were you hoping to have a red Jeep Grand Cherokee SRT or Dodge Durango Ron Burgundy Edition in your driveway in time for Christmas? You may have to try your luck on the lot, as new orders will be painted black, white, gray and silver all over for the next few months.

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By on November 21, 2014

2016-toyota-mirai-6-1

Toyota Mirai and Hyundai Tucson Fuel Cell owners will be able to refuel their new FCVs for free for three years, but only because it’s hard to put a price on hydrogen.

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  • Jack Baruth, United States
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