Category: Customer Relations

By on March 23, 2015

Takata information steering wheel + airbag combo

While consumers, dealers and automakers in the United States are waiting for replacement airbags from Takata, recalls in Japan are being fulfilled faster.

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By on March 20, 2015

Signing his life and wallet away for the next six or so years with a long-term auto loan agreement

In the past, six-year auto loans were few and far between. Today, more of those loans are being issued, with seven- and eight-year loans gaining popularity.

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By on March 20, 2015

2014 Chevrolet Silverado Crew Cab Z71

In an investigative segment on ABC’s “Good Morning America” Thursday, ABC News purchased a vehicle under recall from a dealer who had not repaired it.

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By on March 19, 2015

Vincent Bollore with his Bluecars in Paris

EV consumers in France and beyond needn’t wait months for a Tesla Model S, thanks to Vincent Bollore’s Autolib service and Bluecar EVs.

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By on March 19, 2015

Uber Driver in NYC

Though it looks like there are cabs galore in New York, there are more Uber drivers traversing Madison Avenue than taxi drivers these days.

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By on March 18, 2015

2015-ford-f-150

Forget about leasing Benzes and Lexuses: trucks are the new hotness, thanks to higher residuals and transaction prices, as well as more content.

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By on March 17, 2015

Valukas Report

Previously confidential documents linked to the General Motors February 2014 ignition recall will give plaintiffs more ammunition for their lawsuits.

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By on March 16, 2015

2015 Dodge Charger SRT Hellcat

Clamoring for a Dodge Challenger or Charger Hellcat? You’ll have to take a number to order one, as the brand is restricting new orders until it catches up.

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By on March 16, 2015

byd-e6

Chicago Uber customers are the first to take a ride in a Chinese-made EV, thanks to a deal between BYD and the transportation network company.

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By on March 13, 2015

Silverado-Custom-Sport-4

Due to lack of interest, General Motors is cutting back its 100,000-mile/five-year powertrain warranty for 2016 Chevrolet and GMC models.

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  • Contributing Writers

  • Jack Baruth, United States
  • Brendan McAleer, Canada
  • Marcelo De Vasconcellos, Brazil
  • Vojta Dobes, Czech Republic
  • Matthias Gasnier, Australia
  • W. Christian 'Mental' Ward, Abu Dhabi
  • Cameron Aubernon, United States
  • J Emerson, United States