TTAC has received the following protocol, developed by GM in the wake of the June Volt fire at a NHTSA facility in Wisconsin, from a GM source and has confirmed its legitimacy with a second GM source. Though the procedure may be refined based on the findings of NHTSA’s latest round of tests, it gives a good picture of what GM currently does to ensure the safety of Volt driver and passengers as well as rescue workers, towing company workers and salvage yards. And, I have to say, it puts some of my fears about this safety scare to rest. It hadn’t occurred to me that GM’s Onstar system could provide opportunities to respond to crashes in real time, and apparently the system provides a wide variety of data with which GM’s “corporate SWAT team” can tailor its response to any Volt crash event. Hit the jump for the full procedure.
- Chevy Volt sends Onstar message of just occurred crash event.
- Onstar team notified of Volt crash and immediately implements standard crash protocol to assist vehicle operator
- Onstar immediately pulls key crash criteria from crash notification, i.e. vehicle speed, vehicles conditions (rollover), etc
- Onstar team notifies Volt Battery Team Leader of crash event including key vehicle conditions
- Volt Battery team leader works with Onstar to ping Volt and check additional data if appropriate (higher severity crash events, battery data, etc)
- Volt Battery team Leader determines if high crash severity standards met for depowering or if there is any question about battery severity level. If yes to either, Battery team representative is sent to crash site
- Volt Battery team works with Volt advisor to contact Vehicle Owner and/or determine vehicle location
- Volt Battery representative obtains approval from owner and then proceeds to investigate the crashed Volt and depowers battery if deemed necessary
- Post Crash Volt stable and ready for disposition