Remember the nine-speed transmission in the new Jeep Cherokee that gave our rising superstar managing editor a hard time, followed by everyone else giving him a hard time about the truth of this car before walking back their statements in light of their seeing the light? More than 100,000 of the crossovers built before May 5 will need theirs readjusted.
Automotive News reports the software in the affected units will be subject to a five-minute software reflash, followed by a 78-minute test drive to ensure the transmission’s ability to learn how its owner drives is no longer hindered by digital bugs. While all owners will not need to bring their vehicles in for the work, those who do feel their transmission is lacking will have the fix covered for free under warranty.
The nine-speed, which also feeds power to the front and/or all four corners of the 2015 Chrysler 200, has been reflashed once before, and problems early on led to a delay in the introduction of the new Cherokee to sort out the kinks. For what it’s worth, Fiat Chrysler Automobiles CEO Sergio Marchionne isn’t concerned about what may be dinging the quality of the new transmission:
There are always teething issues with every transmission I’ve ever built, and I mean that literally. We keep tuning the transmission more and more as we get more familiar with it.
I’m never satisfied, but I think I’m OK with its application in the current car. It will get better six months from now, trust me.