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Drivers saw a tsunami of vehicle recalls in recent years, and many are choosing not to bother getting the fix.
J.D. Power and Associates tapped its SafetyIQ platform to analyze National Highway Traffic Safety Administration (NHTSA) data from 2013 to 2015, and found more than 45 million drivers who didn’t get their recalled vehicles in for repair. The NHTSA can kiss its 100-percent recall completion goal goodbye. Read More >
In response to media reports, a lawsuit, and federal investigations into potential sales figure tampering, Fiat Chrysler Automobiles is changing the way it records sales.
This means that the automaker’s much-touted 75-month sales streak is dead. FCA admits that under the new method, its year-over-year monthly sales gains ended in September 2013. Ad copy is likely being rewritten as you read this. Read More >
If sales and service reviews were gold, Cars.com will soon the the richest third-party shopping website in all the land.
Cars.com plans to buy DealerRater, making it the largest soundboard of criticism and praise for dealers, salespeople and servicing in the industry, Automotive News reports. Read More >
Fiat Chrysler Automobiles stopped inflating monthly sales figures after uncovering the practice last year, according to sources within the automaker.
The two insiders told Automotive News that the practice, which involved artificially boosting sales numbers before rolling them back the following month, was discovered by an internal review in mid-2015. FCA sales chief Reid Bigland reportedly put a stop to the practice.
FCA is now under investigation by the U.S. Department of Justice and the Securities and Exchange Commission. Read More >
Driving off the dealer lot in a longed-for new vehicle is one of life’s richest pleasures, but there’s no joy if a buyer can’t find the chariot of their dreams.
Now, imagine that your dream ride is a gray Chevrolet Malibu — a 1LT model with two common options. Doesn’t that seem like an attainable goal? Shouldn’t be too hard to find, you’d think, right? Well, one would-be buyer says otherwise. Read More >
Would you be furious if you invested millions to open a dealership, only for the manufacturer to supply just one vehicle with any sort of consistency? Of course you’d be.
That’s the problem some Hyundai dealers in China are facing now, who are in the unique situation of competing with another set of Hyundai dealers in the country. That’s a tall order: the only vehicle Hyundai supplies to those dealers on a regular basis is the Veloster hatchback. Now Hyundai has a Little Problem in Big China in the form of a $135 million lawsuit.
Read More >
There’s a product drought coming to Cadillac dealers, and the earth will stay scorched a good two years.
After the recent introduction of the XT5 crossover and CT6 sedan, buyers will have to wait until mid-2018 before the next new model arrives, according to a product update published in Automotive News. Dealers can use the time to learn Cadillac’s new model name strategy, which stays stubbornly alphanumeric. Read More >
Fiat Chrysler Automobiles is in hot water with federal authorities over the way it reports its sales.
Late yesterday, it was revealed that the U.S. Department of Justice and the Securities and Exchange Commission both launched investigations into the automaker, following months of accusations of inflated sales figures. Read More >
Two U.S. Ford dealerships are beyond frustrated with Saleen Automotive after the performance sportscar manufacturer failed to deliver its signature modified Mustangs on time.
According to Automotive News, Red McCombs Ford of San Antonio filed a lawsuit alleging breach of contract and fraud after the three Saleen Mustangs it ordered arrived six months late missing $22,000 in modifications. Friendship Ford of Bristol, Tennessee hasn’t received a Saleen Mustang it ordered over a year ago. Read More >
The 500 Ford GT supercars that will reach customers in 2017 and 2018 sold for more than $400,000, but the privilege of working on them comes at a premium, too.
Any dealer looking to become an authorized Ford GT service center will need to spend at least $30,000 to upgrade their operations, according to a document obtained by All Ford Mustangs. Read More >