Category: Dealer News

By on June 29, 2016

TDI Settlement Program Executive Message to Dealers Cover

Volkswagen is making sure everyone is getting the right message today, and that includes its American dealers.

Thanks to a tipster, TTAC has obtained a video sent by Volkswagen of America executive to its dealers.

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By on June 27, 2016

2015-Ford-Focus-07

Indonesia is the biggest vehicle market in Southeast Asia, and Ford Motor Company is running away from it.

The automaker’s announcement earlier this year that it plans to stop selling vehicles in the country came as a shock to dealers, who now want Ford to compensate them in a big way, Reuters reports. Read More >

By on June 22, 2016

2015 jeep grand cherokee altitude side

A software fix issued to Jeep dealers sheds light on how Fiat Chrysler Automobiles plans to stop the accidental rollaways plaguing many of its vehicles.

The dealer service document, issued for recalled 2014-2015 Jeep Grand Cherokees with the confusing Monostable shift lever, was obtained and published by Jalopnik.

FCA voluntarily recalled 1.1 million vehicles in April after the shifter, which sometimes stays in gear after drivers think they’ve shifted into “park,” was linked to hundreds of rollaways and 41 injuries. That was before the shifter became the focus in the recent death of actor Anton Yelchin. Read More >

By on June 19, 2016

2015 BMW i3 Range Extender, Image: © 2015 Alex L. Dykes/The Truth About Cars

Have you been considering a new BMW but only have enough coin to buy one of Bavaria’s finest? At least one BMW dealer in the U.S. might have a solution.

If you don’t mind buying a new BMW that’s been languishing on the lot for a year, Century West BMW will throw in a lease on a BMW i3 on the house.

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By on June 11, 2016

Roush Mustang Blue

You remember Lebanon Ford — the suburban Cincinnati Roush Performance dealer that suddenly began offering the country’s greatest performance bargain early last month?

Well, its 727-horsepower supercharged Mustang GTs are now flying off the lot (at the insanely low price of $39,995), and the once-sleepy Ohio dealer has become a nationwide performance mecca, Automotive News writes. Read More >

By on June 6, 2016

2015-escalade-exterior-masthead-family-960x540

It’s D-Day, so what better time to dish details on Cadillac’s secretive Project Pinnacle?

The luxury automaker plans to completely revamp how its dealers interact with customers — a strategy that even changes how its salespeople dress, according to a draft document obtained by Automotive News.

Under Project Pinnacle — the brainchild of brand president Johan de Nysschen — U.S. dealers will be grouped into five tiers based on expected sales. When the operation kicks off on October 1, car shoppers can expect a higher-end experience at their local Caddy dealership. Get ready to be coddled. Read More >

By on June 4, 2016

press03-model-x-front-three-quarter-with-doors-open

Tesla Model X owners might want to double check their insurance coverage before hitting those rural highways in search of ecologically sensitive adventure.

Now that the electric SUV is rolling out of Fremont in bigger numbers, owners are starting to experience the normal headaches that come with vehicle ownership. One nagging issue owners are discovering is the cost of replacing the acres and acres of glass that make up the vehicle’s panoramic windshield. (Which happens to be the biggest in the industry.) Read More >

By on June 2, 2016

2016 chevrolet impala

Summer’s here, and it’s never been a better time to please, please buy one of our cars, General Motors wants buyers to know.

The automaker plans to roll out a host of incentives during the month of June, Automotive News reports, to make up for a month that saw combined sales at all of its divisions sink 18 percent year-over-year. Read More >

By on June 2, 2016

2016 Toyota RAV4

If you want the best chances of being treated right as a new car buyer, head over to a Toyota or Mercedes-Benz dealer, a new report says.

Temkin Group, a customer experience research and consulting firm, ranked 294 companies, including 20 auto dealers, based on satisfaction surveys from 10,000 Americans. While Toyota took the top spot with a 66 percent rating, the report holds bad news for many automakers, and the industry as a whole. Read More >

By on May 27, 2016

Malibu Eco rear quarter

After an investigation by the National Highway Traffic Safety Administration, an Arizona dealership promised it won’t sell recalled vehicles sans repair.

Sands Chevrolet LLC of Phoenix agreed to pay a $40,000 civil penalty and will shore up its sales procedure in the wake of the probe. The dealer will now check all vehicles for outstanding recalls before delivery and whenever a vehicle is brought in for repair. Read More >

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