Standby power — or vampire draw — allows consumer goods such as smartphones, cloud-enabled laptops and PS4s to wake up immediately to do whatever it is you need them to do. There are drawbacks, of course, such as the wasting of resources (money, electricity, the things that make electricity happen) and fires.
After consumer complaints over quality issues in its home market of Korea and a string of recalls there, in the U.S. and other countries. Hyundai Motor Group’s president for research and development, Kwon Moon-sik and two other executives in charge of engineering and electronics have resigned. The shakeup comes as the automaker prepares some important new vehicle launches.
If you’re one of the few, proud owners of the slightly angrier-looking 2014 Camaro, or one of the many to own the slightly less angry 2013 model, you may need to send it back to correct a problem. No, not spiders this time. The recall is about stickers. That don’t stick.
Acknowledging that a number of mistakes were made in the development and launch of the 2014 Jeep Cherokee, Chrysler Group CEO Sergio Marchionne vowed to learn from those mistakes and never repeat them.
“What we’ve learned is that we’ll never repeat it. We’re never going to take a plant down and be out of the market for over a year,” Marchionne told analysts in a conference call on Wednesday. In August of 2012, Chrysler shut down the body shop section of their Toledo assembly facility and spent a half billion dollars to prepare for Cherokee production. “We were just naked in 2013,” in the mid-sized SUV segment after production of the Jeep Liberty ended in 2012. The Liberty had been the Jeep brand’s third best seller at 75,483 units, about 5% of Chrysler’s total sales volume in 2012. Read More >
If reliability is the No. 1 trait your next car must have, you may then opt to visit your nearest Lexus dealership before considering anything from the Ford dealership across the street as far as Consumer Reports is concerned.
Automotive News is reporting from its sources that Chrysler will start shipping 2014 Jeep Cherokees to dealers within 10 days. Chrysler declined to comment but dealers report that status updates on their allotments indicate that they are on their way. About 23,000 of the all-new Cherokees have accumulated as Chrysler fine tuned and reinstalled drivetrain control software for smoother interaction between the engine, Chrysler’s new nine-speed automatic transmission licensed from ZF and a novel rear driveshaft that disconnects for better mileage.
One blah Monday morning, you’re commuting to the anonymous office park some 90 minutes away from the bedroom community you call a home in your equally anonymous Toyota Camry Hybrid, listening to yet another story about Congress kicking cans down roads and/or some wacky antics your favorite DJs had the past weekend while you take another swig of that mermaid-branded caffeinated goodness.
Chrysler announced Thursday that it will restart the second shift of workers assembling the all-new 2014 Jeep Cherokee at the Toledo Assembly Complex next Monday after a week of downtime spent upgrading the software for the SUV’s powertrain. Chrysler had idled the 500 workers, it said, because it had built a sufficient number of vehicles to launch and that it didn’t want to overwhelm delivery logistics, but it was clear from the fact that none of the built Cherokees were being shipped and that some of the idled workers were conducting lengthy test drives that quality control was a factor in the shutdown. Chrysler software and drivetrain engineers have been working on patches to the engine and transmission mapping software and the company says that it has made progress on the upgrade. Read More >
The just released American Customer Satisfaction Index, based on interviews with over 4,000 recent new car buyers, finds that car buyers are less satisfied this year than last, with the index dropping 1.2% to an industry average of 83%. It’s the first time in two years that a decline in new car buyer satisfaction has been measured, but customer satisfaction is still significantly higher than the index’s 1979 baseline of 79% of customers being satisfied.
The survey measures consumer satisfaction based on quality, purchase price, the dealership experience, and other factors. The authors of the study say that the small drop may ironically be due to past improvements in quality and customer satisfaction. Read More >
J.D. Power published its 2013 Initial Quality Study IQS, and a miracle happened: Chevrolet jumped 10 spots to number 5. The GMC brand even sits in #2. In the real world, that puts GMC and Chevrolet in Place 2, along with Lexus and Infiniti.
TrueDelta recently updated the stats from its Car Reliability Survey to include all of 2012. Unless the car in question is a 2010 model (covered by J.D. Power’s VDS), statistics that indicate how it has been holding up since last April aren’t available anywhere else. Put another way, we’re currently eight months ahead of the folks with the new auto issue.
Among fairly new cars, so few received red “sad faces” (for an especially high reported repair frequency) this time around that we can cover them all here.
Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran. Read More >