Category: Quality

By on July 28, 2016

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Drivers saw a tsunami of vehicle recalls in recent years, and many are choosing not to bother getting the fix.

J.D. Power and Associates tapped its SafetyIQ platform to analyze National Highway Traffic Safety Administration (NHTSA) data from 2013 to 2015, and found more than 45 million drivers who didn’t get their recalled vehicles in for repair. The NHTSA can kiss its 100-percent recall completion goal goodbye. Read More >

By on July 27, 2016

high_macan_gts_2015_porsche_ag-4

This must be getting boring for the guys and gals in Stuttgart.

For the 12th year in a row, Porsche ranked first in J.D. Power’s new vehicle appeal study, but other automakers are closing in on its crown.

This year’s Automotive Performance, Execution and Layout (APEAL) study found that driver-assist safety features cause drivers to fall in love with their vehicles. They also bore friends and co-workers by talking about it all the time. Read More >

By on July 23, 2016

elk (Oregon Department of Agriculture/Flickr)

Elk. Majestic creatures, and delicious, too. You can cut that meat with a fork. But colliding with 900 pounds of it in the smallest car on North American roads is no one’s idea of a picnic.

That’s exactly what happened last week, when a tiny, first-generation Smart Fortwo went head-to-head with a bull elk on a dark British Columbia highway.  Read More >

By on July 20, 2016

flat tire (Michael Kappel/Flickr)

More Americans enjoyed a vacation on the side of the road last year than ever before, according to the American Automobile Association.

Vehicle breakdowns reached a new high in 2015, with 32 million calls logged to AAA from drivers in distress. Of the most common problems, vehicles less than five years old make up a large part of the tally. So, what’s the deal? Are vehicles going backwards in quality? Read More >

By on July 8, 2016

Tesla HQ

America’s highest profile consumer advocacy group is calling out Tesla CEO Elon Musk for waiting a month to disclose the potential risk posed to owners by the company’s Autopilot technology.

In a letter to Musk, Consumer Watchdog demands that Tesla sideline its Autopilot system until it can be proven safe, criticizes the CEO for side-stepping blame in several crashes, and accuses him of putting the public at risk. Read More >

By on July 2, 2016

Tesla Model S, Image: Tesla Motors

Safety advocates are claiming Tesla’s reputation as a leading innovator in the automotive world could breed overconfidence in its new technology, putting drivers in danger.

The May 7 death of a Tesla driver whose vehicle collided with a tractor trailer while in “Autopilot” mode sparked renewed calls for proper vetting of advanced technology in production vehicles — especially if the technology allows the vehicle to drive itself. Read More >

By on June 29, 2016

2012 Prius Plug In Hybrid, Picture Courtesy of Alex L. Dykes

Toyota will recall a total of 3.37 million vehicles to resolve two safety-related issues, one of which involves an environmental control that can quickly become very bad for the environment.

The largest of the two recalls concerns faulty side curtain airbags that could partially inflate without warning, according to the Associated Press. The issue isn’t related to the Takata airbag recall — rather, the problem stems from small cracks in some driver and passenger side airbag inflators, which can widen over time and lead to the partial inflation of the side curtain. Read More >

By on June 22, 2016

JD Power

If you’re planning to buy a new vehicle this year, J.D. Power wants you to know you’ll probably happier in a Kia than a Porsche.

Well, maybe less annoyed. By the little things. On average. That’s one takeaway from the firm’s annual ranking of automotive brands based on consumer complaints logged during the first 90 days of ownership.

This year’s J.D. Power U.S. Initial Quality Study is good PR for many automakers, considering 21 of the 33 brands moved up in the rankings this year, including those in the Big Three. Domestic brands collectively recorded a lower problem tally than their foreign competition, a feat only accomplished one other time in the study’s three decade history. Read More >

By on June 11, 2016

2016 Tesla Model S

Elon Musk is declaring the controversy that erupted over reports of Tesla Model S suspension failures to be over, done, finished, finito.

The Tesla founder and CEO fired off a string of tweets late Friday, saying that the National Highway Transportation Safety Administration was done looking into the matter, and added that the majority of complaints were found to be fraudulent.

Yesterday, TTAC examined the details of the case that sparked accusations of a serious Model S safety issue and a cover-up on the part of the automaker. The firestorm of controversy, ignited by a Daily Kanban blog post by ex-TTAC editor Edward Neidermeyer, centered on a Pennsylvania man whose 2013 Model S experienced an unusual upper ball joint failure. Read More >

By on June 8, 2016

2017 Toyota Highlander

When it comes to brands that resonate with buyers, no other automaker tops Toyota, according to a recent study.

In its annual ranking, BrandZ Top 100 Most Valuable Global Brands shows the Japanese automaker rising two spots to place 28th out of all companies in 2015. Second and third-place automakers BMW and Mercedes-Benz both gained ground in the rankings. Read More >

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