Earlier this week Chrysler talked about taking real steps to improve its quality. Today it’s GM. Mark Reuss, GM’s head of engineering, had this to say to the Detroit Free Press:

Reliability has been the Achilles’ heel of GM for my entire career,” he said, promising he would focus the company’s engineers around the world on fixing the problem. “It gets down to an individual engineer’s ability to find a problem and leadership’s ability to fix it,” he said, adding that too many GM engineers have been reluctant to point out problems because they were afraid they’d get the blame rather than praise for catching the mistake before customers suffered.

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When GM CEO Fritz Henderson promised Congress he would run the nationalized automaker with complete transparency, we knew he was full of shit. How could anyone expect New GM to do anything but lie, misdirect, prevaricate and obfuscate when the same Bozos that ran it into the ground were still large and in charge? Which GM dealers are canned? Which GM dealers have been resurrected? Why? Who is the GM executive (other than Fritz) who earns more than $500,000 per year—that the company refuses to name? What are the internal targets that GM says it’s meeting? Why did the company overestimate sales of some of its key models in its November press release? Why did Fritz and CFO Ray Young promise a 2010 GM IPO without the Chairman’s approval? And so on. To that list, add this from the AP: “But GM postponed the Cruze’s April build date about three months, said Mark Reuss, GM’s vice president of global vehicle engineering. The company, he said, wasn’t happy with the Cruze’s performance, especially with the six-automatic transmission. ‘No one was thrilled with where it shifted, how it shifted.’” Well that’s the first I’ve heard of that. And while it’s nice that GM is putting our money where it’s mouth is in its desire to ensure the Cruze’s “flawless launch,” what the hell happened? And why wasn’t anyone fired for it? Oh right, GM.

In tune with the times, automakers are making their vehicles easier to recycle. But is this effort making the vehicles less durable?  Look at the designs Toyota put into the Prius to make it easy to dismantle for recycling (to comply with the Japanese recyclability laws). Wiring connections that come loose when you pull on them? Soundproofing held in place with a few “ultrasonic spot welds” instead of glue? Reading lights secured with bent metal clips instead of screws? Instrument panels made so they can be pulled out easily? With design features like this you have to wonder about the vehicles’ durability and wonder what other manufactures are doing—-especially when you combine “easy to disassemble” with the beancounters’ mantra of ”cheap to build.”

GM-volt.com’s Lyle Dennis finds out that being one of the first 500 Americans to lease a MINI E has its downsides. Especially at $850/month lease cost. At around 5,000 miles, the troubles begin (OK, continue).

As the car is technically a mule or prototype, it is not production-ready and has had some issues. A month or two ago it began popping loudly into neutral whenever the accelerator was floored. The power electronics control unit was replaced and after that it almost never happened (it happened one more time). So I’m gentle with the accelerator.

The other day I was driving to work and went over an unexpected construction zone pothole. The car was jostled and suddenly it went into neutral. After that it could no longer be put into drive. Despite turning it on and off and moving the shifter in and out of drive neutral and park several times, that was it, dead. A tow truck was called and off it went to the dealership for a MINI “flying doctor” to come and repair it. After a few days I found out it was the power electronics control unit again which was again replaced.

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Though we don’t have a [sub] for Consumer Reports‘ members-only data, their latest reliability survey summary has enough interesting tidbits to warrant a mention. Based on their subscriber base’s 1.4m autos, and using only data available for at least 100 examples of a given model, the survey is one of the better indicators of reliability out there (although when it comes to this topic there is no gospel). If nothing else, it’s hard to argue that CR’s reliability results aren’t influential, so sales are definitely at stake. The results? All Toyota/Lexus/Scion received ratings of “average” or better, an improvement over last year when CR found Camry V6, Tundra V8 4WD, and the Lexus GS AWD to be lacking. Honda/Acura and Subaru also showed extremely well where complete data was available, and Hyundai/Kia models were average or better except for Sedona and Entourage. Hybrids also scored surprisingly well, with nine gas-electrics scoring above average. But CR is making the biggest fuss over Ford, which they say is “on par” with the Japanese firms on all but a few truck-based models.  The rest of the Detroit firms? Not quite so much.

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Enterprise Rent-A-Car CEO  must have some German politician in him somewhere (not literally, of course). Speaking with Bloomberg, Andrew Taylor’s message comes through loud and clear: Ve must have order! How can you dumkopfs expect our nationalized manufacturers to build cars that save the planet without high gas prices! And so the reporter asks the obvious question (it’s what reporters do best): should we raise the gas tax? Check out Taylor’s eyebrow work at 1:23, and his subsequent journey into the bowels of Wiggles World. The CEO didn’t see that one coming? It gets better. When asked if American cars are any good (2:18), Taylor lauds Ford, Chrysler and “even” GM. With friends like that . . .  Or is it a good thing that Enterprise fancies itself Detroit’s “petri dish,” looking to put the Volt into immediate rental service? We report, you deride.

It’s not on sale yet, but it will be. Any guesses?

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ABC News reports that “General Motors Co. said Tuesday the rollout of its new 2010 Buick LaCrosse is being delayed for a few weeks due to quality concerns. Speaking to analysts and reporters during a conference call on August sales, GM’s vice president of U.S. sales Mark LaNeve said about 300 to 400 of the cars were shipped in August, but further deliveries are on hold until the company works out what it called ‘quality issues.’” RF just got off the phone with Buick Communications Manager Michelle Bunker, who categorically denied her boss’s assertion. “I don’t know what Mr. LaNeve said,” Bunker admitted. “But we’re shipping cars to dealers every day.” Well, we know what he said . . .

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Better than what, you ask? Why, better than the previous Rubbermaid-meets-snap-together-model version, of course. Is it good enough? Somehow we aren’t feeling positive enough to predict that this will reverse the Caliber’s doomed-to-China fate. Hit the jump for the most positive spin possible on the Caliber’s improvements, courtesy of Chrysler PR.

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