Domino's Delivers Pizzas Autonomously in Houston

Jason R. Sakurai
by Jason R. Sakurai

Domino’s has launched autonomous pizza delivery in Houston, Texas this week. Customers can choose to have their meal delivered by Nuro’s R2 robot. Nuro has the first completely autonomous on-road delivery vehicle approved by the U.S. Department of Transportation.

The Domino’s and Nuro combo is a single store offer for customers who choose limited R2 delivery. If selected, you receive text alerts updating R2’s location, and a PIN to claim your order. There’s GPS vehicle order tracking. The PIN is entered on the touch screen when R2 arrives. Boxes of hot food are revealed when the doors open.

Dennis Maloney, Domino’s SVP and chief innovation officer said, “We’re excited to continue innovating the delivery experience by testing Nuro autonomous delivery. There’s so much for our brand to learn about the autonomous delivery space. This program will allow us to better understand how customers respond to the deliveries, how they interact with the robot, and how it affects store operations. Demand for pizza creates the need for more deliveries. We look forward to seeing how autonomous delivery can work along with Domino’s existing delivery to support our customers’ needs.”

Nuro’s mantra is better everyday life through robotics. Autonomous vehicles can deliver. Nuro’s autonomous delivery touts a safe, convenient, eco-friendly, driving alternative. Nuro has provided autonomous delivery to local communities in Texas, Arizona, and California, on the premise of safer streets and more livable cities. Helm’s Bakery trucks in Los Angeles couldn’t survive robberies. Will they highjack a robot full of pizzas?

[Images: Domino’s]

Jason R. Sakurai
Jason R. Sakurai

With a father who owned a dealership, I literally grew up in the business. After college, I worked for GM, Nissan and Mazda, writing articles for automotive enthusiast magazines as a side gig. I discovered you could make a living selling ad space at Four Wheeler magazine, before I moved on to selling TV for the National Hot Rod Association. After that, I started Roadhouse, a marketing, advertising and PR firm dedicated to the automotive, outdoor/apparel, and entertainment industries. Through the years, I continued writing, shooting, and editing. It keep things interesting.

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  • ToolGuy ToolGuy on Apr 15, 2021

    In general I like this idea. But then I no longer have rotary-dial telephones in my home (it sounds like some of you must). This kind of thing will [eventually] do just fine in the neighborhoods which count. But a more near-term issue: "The PIN is entered on the touch screen when R2 arrives." So it's a mobile mini super spreader. Possibly Relevant Fact for April 2021: Did you know you can make your own pizza at home, and put whatever you want on it? No rules, no restrictions. Imagine that.

    • See 1 previous
    • ToolGuy ToolGuy on Apr 15, 2021

      @SCE to AUX I paid big bucks just now for a polling company to survey interest in A) "Walking 29 feet to the side driveway to pick up delivered groceries from an R2 unit" vs. B) "Paying a human an average $7 tip to drop them on the front porch" Option A has a commanding lead. [7 US dollars would fund 40.4 ounces of mozzarella, 19.7 ounces of pepperoni, or 29.7 pounds of flour at current exchange rates. ("Not if you use Italian Double Zero Chef's Flour!" "Go away.")]

  • Sentience Sentience on Apr 15, 2021

    Houston makes sense. Nice wide streets, relatively flat land. Car centric neighborhood layouts. Looking forward to seeing something like this navigate around an older colonial era city, like Boston. Twisty hilly one ways everywhere. and that before you factor in the drivers and pedestrians.

    • Blppt Blppt on Apr 15, 2021

      "Where have you been???" "I got run over by a pizza robot!"

  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
  • SPPPP I am actually a pretty big Alfa fan ... and that is why I hate this car.
  • SCE to AUX They're spending billions on this venture, so I hope so.Investing during a lull in the EV market seems like a smart move - "buy low, sell high" and all that.Key for Honda will be achieving high efficiency in its EVs, something not everybody can do.
  • ChristianWimmer It might be overpriced for most, but probably not for the affluent city-dwellers who these are targeted at - we have tons of them in Munich where I live so I “get it”. I just think these look so terribly cheap and weird from a design POV.
  • NotMyCircusNotMyMonkeys so many people here fellating musks fat sack, or hodling the baggies for TSLA. which are you?
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