The Tucson Is Hyundai's Current U.S. Success Story, but Inventory Problems Are Restricting That Success

Timothy Cain
by Timothy Cain

Hyundai’s U.S. sales volume is down 13 percent through the first seven months of 2017, a year-over-year drop valued at 60,203 lost sales. Hyundai has fallen so quickly that its corporate partner, Kia, has managed to outsell Hyundai in America in each of the last three months.

But even with Hyundai sales falling nearly five times faster than the industry at large, and even with the two most popular products in the lineup — Elantra and Sonata — causing a 23-percent downturn in Hyundai passenger car sales, there’s good news to be heard out of Hyundai’s (shrinking) corner of the market.

The third-generation Tucson launched two years ago is a verifiable hit. Sales are perpetually rising. July 2017, in fact, was its best month ever.

But there’s bad news. Hyundai can’t get nearly enough Tucsons shipped across the Pacific from the compact crossover’s Ulsan, South Korea, assembly plant.

“We have the capacity to sell many more of those,” Hyundai Motor America’s vice president for planning tells Wards Auto. “Our biggest problem is not nearly enough of them. We’ve been suffering that since the very beginning.”

Hyundai’s U.S. dealers are obviously getting their hands on more Tucsons now than they were. Indeed, O’Brien says U.S. allocation has been increasing. But a vehicle such as the Tucson that’s routinely attracting more than 10,000 U.S. buyers per month would ideally have inventory of 25,000-30,000 copies in stock to maximize consumer selection and meet future demand. According to Cars.com, even with Tucson supply improving, there are fewer than 22,000 Tucsons in stock in the U.S.

Even in-demand vehicles suffer when selection is poor.

The Tucson nevertheless accounts for 16 percent of Hyundai’s year-to-date sales, up from 11 percent in the same period one year ago. Already, in only seven months, Hyundai has sold 62,964 copies of the Tucson, more than in any entire calendar year prior to this model’s launch. Hyundai is on track to sell 112,000 Tucsons in 2017 if the 25-percent rate of growth holds for the rest of the year. That’s more than double the number of Tucsons sold in America only three years ago.

Yet it could be better.

Hyundai remains cautious about the SUVs-Are-The-Answer theories of amateur automotive product planners. Hyundai is beginning to see similar levels of incentivization required to sell utility vehicles and cars, for example, while the general decline of the industry is going to increase competitiveness, an arena in which more utility vehicles will fall by the wayside.

The Tucson, however, appears to be in no danger. Hyundai’s smallest utility vehicle, at least until the Kona arrives next year with limited volume potential, is America’s 22nd-best-selling utility vehicle so far this year, ahead of the Jeep Renegade and Kia Sorento but behind the Honda Pilot and Dodge Journey.

[Image: Hyundai Motor America]

Timothy Cain is a contributing analyst at The Truth About Cars and Autofocus.ca and the founder and former editor of GoodCarBadCar.net. Follow on Twitter @timcaincars.

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  • Sportyaccordy Sportyaccordy on Aug 14, 2017

    I hope they make an N version of this with the 2.0T and DCT.

  • Saturnotaku Saturnotaku on Aug 14, 2017

    I own a 2017 Tucson with the 1.6T/DCT combo. It's a fine little CUV with lots of passenger room and is surprisingly fun to drive...at least when you can get the transmission to cooperate. Aside from supply problems, the DCT is this vehicle's Achilles heel. Lots of complaints on owner's boards about delayed or even no acceleration. From my experience, the claims are not without merit. While I've never experienced a "no-go" situation, I have seen plenty of stuttering in stop-and-go traffic, as well as inconsistent throttle response. A lawsuit alleging design defects in the transmission control module was filed on behalf of owners of the Tucson and other Hyundai vehicles with the DCT (Elantra, Sonata, Veloster). http://www.hyundaidctlawsuit.com/

  • W Conrad I'm not afraid of them, but they aren't needed for everyone or everywhere. Long haul and highway driving sure, but in the city, nope.
  • Jalop1991 In a manner similar to PHEV being the correct answer, I declare RPVs to be the correct answer here.We're doing it with certain aircraft; why not with cars on the ground, using hardware and tools like Telsa's "FSD" or GM's "SuperCruise" as the base?Take the local Uber driver out of the car, and put him in a professional centralized environment from where he drives me around. The system and the individual car can have awareness as well as gates, but he's responsible for the driving.Put the tech into my car, and let me buy it as needed. I need someone else to drive me home; hit the button and voila, I've hired a driver for the moment. I don't want to drive 11 hours to my vacation spot; hire the remote pilot for that. When I get there, I have my car and he's still at his normal location, piloting cars for other people.The system would allow for driver rest period, like what's required for truckers, so I might end up with multiple people driving me to the coast. I don't care. And they don't have to be physically with me, therefore they can be way cheaper.Charge taxi-type per-mile rates. For long drives, offer per-trip rates. Offer subscriptions, including miles/hours. Whatever.(And for grins, dress the remote pilots all as Johnnie.)Start this out with big rigs. Take the trucker away from the long haul driving, and let him be there for emergencies and the short haul parts of the trip.And in a manner similar to PHEVs being discredited, I fully expect to be razzed for this brilliant idea (not unlike how Alan Kay wasn't recognized until many many years later for his Dynabook vision).
  • B-BodyBuick84 Not afraid of AV's as I highly doubt they will ever be %100 viable for our roads. Stop-and-go downtown city or rush hour highway traffic? I can see that, but otherwise there's simply too many variables. Bad weather conditions, faded road lines or markings, reflective surfaces with glare, etc. There's also the issue of cultural norms. About a decade ago there was actually an online test called 'The Morality Machine' one could do online where you were in control of an AV and choose what action to take when a crash was inevitable. I think something like 2.5 million people across the world participated? For example, do you hit and most likely kill the elderly couple strolling across the crosswalk or crash the vehicle into a cement barrier and almost certainly cause the death of the vehicle occupants? What if it's a parent and child? In N. America 98% of people choose to hit the elderly couple and save themselves while in Asia, the exact opposite happened where 98% choose to hit the parent and child. Why? Cultural differences. Asia puts a lot of emphasis on respecting their elderly while N. America has a culture of 'save/ protect the children'. Are these AV's going to respect that culture? Is a VW Jetta or Buick Envision AV going to have different programming depending on whether it's sold in Canada or Taiwan? how's that going to effect legislation and legal battles when a crash inevitibly does happen? These are the true barriers to mass AV adoption, and in the 10 years since that test came out, there has been zero answers or progress on this matter. So no, I'm not afraid of AV's simply because with the exception of a few specific situations, most avenues are going to prove to be a dead-end for automakers.
  • Mike Bradley Autonomous cars were developed in Silicon Valley. For new products there, the standard business plan is to put a barely-functioning product on the market right away and wait for the early-adopter customers to find the flaws. That's exactly what's happened. Detroit's plan is pretty much the opposite, but Detroit isn't developing this product. That's why dealers, for instance, haven't been trained in the cars.
  • Dartman https://apnews.com/article/artificial-intelligence-fighter-jets-air-force-6a1100c96a73ca9b7f41cbd6a2753fdaAutonomous/Ai is here now. The question is implementation and acceptance.
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