SUA: No Ghosts Found In Toyotas, More Deaths Claimed In Other Cars

Bertel Schmitt
by Bertel Schmitt

Despite intensive examination of more than 2,000 vehicles, Toyota could not find a ghost in their machines. This is what James Lentz, Toyota’s U.S. sales chief will tell a House of Representatives panel today, if Bloomberg is not mistaken.

Following-up a rash of customer complaints about unintended acceleration, which intensified as media coverage intensified, Toyota conducted 600 on-site inspections and more than 1,400 at its dealerships, the House Energy and Commerce Committee will be told today. “Significantly, none of these investigations have found that our Electronic Throttle Control System with intelligence was the cause,” will be the key sentence in Lentz’s prepared remarks.

The committee members will hear that Toyota technicians found double- or triple-stacked floor mats in the cars of customers that had complained about runaway Toyotas. Customers will need to be made aware of the fact that higher engine speeds can occur when a car is started in cold weather, or when air conditioning kicks in.

But no car computers with a mind of their own, or growing tin whiskers have been found.

In a not totally unrelated story, Bloomberg reported a few days ago, that ”U.S. regulators have tracked more deaths in vehicles made by Ford Motor Co., Chrysler Group LLC and other companies combined than by Toyota Motor Corp. during three decades of unintended acceleration reviews that often blamed human error.”

59 of 110 fatalities “attributed to sudden acceleration in National Highway Traffic Safety Administration records occurred in vehicles other than those sold by Toyota, whose recalls have drawn widespread attention to the issue, according to data compiled for Bloomberg News by the NHTSA,” says the report. Of the 51 fatalities in Toyota vehicles, 36 were reported after Oct. 5 of last year, following publicity SUA in Toyotas. “Attributed to” means that someone, usually a lawyer, blamed that car for an accident. “Caused by” would mean that the car was the killer. There are no “caused by” stats.

Since 1980, NHTSA received 15,174 complaints about SUA. 141 complaints triggered investigations, 112 investigations were closed without corrective action. NHTSA repeatedly concluded that crashes occurred because drivers mistakenly stomped on the accelerator. According to Bloomberg, this turned into a policy position that caused investigators to take complaints of runaway vehicles less seriously.

In August 2007, a Toyota employee visited NHTSA, and later wrote that the agency’s staff “laughed or rolled their eyes in disbelief” when he told them he was at their offices as part of a sudden acceleration allegation involving floor mats.


Bertel Schmitt
Bertel Schmitt

Bertel Schmitt comes back to journalism after taking a 35 year break in advertising and marketing. He ran and owned advertising agencies in Duesseldorf, Germany, and New York City. Volkswagen A.G. was Bertel's most important corporate account. Schmitt's advertising and marketing career touched many corners of the industry with a special focus on automotive products and services. Since 2004, he lives in Japan and China with his wife <a href="http://www.tomokoandbertel.com"> Tomoko </a>. Bertel Schmitt is a founding board member of the <a href="http://www.offshoresuperseries.com"> Offshore Super Series </a>, an American offshore powerboat racing organization. He is co-owner of the racing team Typhoon.

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  • The Gear Head Skeptic The Gear Head Skeptic on May 20, 2010

    I've been watching this story develop with great interest. Thanks for the update. Wasn't there a similar issue in the 80's with a European brand? I seem to recall some news reports of alleged uncontrolled acceleration problems when the car was put in park (or some such thing). If I recall that story correctly, the number of reports went up as the media attention increased, and no technicians were able to reproduce the failure mode in controlled situations. Anybody remember what manufacturer that was? I'd love to dig up some old information on that.

    • See 1 previous
    • The Gear Head Skeptic The Gear Head Skeptic on May 20, 2010

      Thanks for the reminder. I was about 12 when that was going on, so paying attention to details wasn't high on my list. Now I have a starting point. Thanks!

  • Telegraph Road Telegraph Road on May 20, 2010

    As I recall, Toyota issued recalls on floor mat entrapment and sticky CTS accelerator pedals. Why would Toyota issue recalls if it believes there are indeed no defects? Hmmm...this sounds like another good TTAC conspiracy theory.

  • Slavuta Motor Trend"Although the interior appears more upscale, sit in it a while and you notice the grainy plastics and conventional design. The doors sound tinny, the small strip of buttons in the center stack flexes, and the rear seats are on the firm side (but we dig the ability to recline). Most frustrating were the repeated Apple CarPlay glitches that seemed to slow down the apps running through it."
  • Brandon I would vote for my 23 Escape ST-Line with the 2.0L turbo and a normal 8 speed transmission instead of CVT. 250 HP, I average 28 MPG and get much higher on trips and get a nice 13" sync4 touchscreen. It leaves these 2 in my dust literally
  • JLGOLDEN When this and Hornet were revealed, I expected BOTH to quickly become best-sellers for their brands. They look great, and seem like interesting and fun alternatives in a crowded market. Alas, ambitious pricing is a bridge too far...
  • Zerofoo Modifications are funny things. I like the smoked side marker look - however having seen too many cars with butchered wire harnesses, I don't buy cars with ANY modifications. Pro-tip - put the car back to stock before you try and sell it.
  • JLGOLDEN I disagree with the author's comment on the current Murano's "annoying CVT". Murano's CVT does not fake shifts like some CVTs attempt, therefore does not cause shift shock or driveline harshness while fumbling between set ratios. Murano's CVT feels genuinely smooth and lets the (great-sounding V6) engine sing and zing along pleasantly.
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