Mazda Replaces First Crashed MX-5 Miata for Unlucky Buyer
Feel bad for the guy whose brand-new car gets smashed less than a mile away from the dealership? We do. Apparently, so does Mazda.
Jalopnik has a great story about a new 2016 Mazda Miata owner whose car met an all-too-soon end less than a mile away from the dealership. The ends were smashed, the driver and passenger were bruised (but luckily not seriously) and one of the first new Miatas fell victim to an F-150.
You’ll never guess what Mazda did next.
(They replaced the car, I hate it when people do that.)
According to the owner, who posted his tale on a forum, Mazda North America sent a new car on Monday to the unlucky owner. The man says he’ll receive his new car August 15.
According to the owner, his new car was so new (apparently minutes) that legal documentation hadn’t yet been submitted making the process of separating from his car relatively quick. Even still, it’s no easy feat for the dealer, insurance, at-fault driver and Mazda to replace a car.
Jason over at Jalopnik accurately pointed out that as the first Miata crashed in the wild, there’s a lot of useful information Mazda North America can glean from it.
But good on Mazda and the dealer for helping an enthusiast who is obviously excited about his new purchase enough to wait on a list and pick up his car the day it’s made available. In no way are they compelled to do that.
More by Aaron Cole
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How did the F150 fare? Bumper dent?
Good for Mazda. Maybe this will give them some extra publicity. Personally, after about 1 month and 2500 miles of family vacation trips in my new 2016 Mazda, I am still a fan (and this says a lot because I can usually find a lot to complain about). Mazda deserves some good recognition.
Good to hear that Mazda was so decent to everyone concerned. I may consider a Miata next time I am in the market.
It's refreshing to hear a very good story from the auto industry. The stories are soaked in nothing but bad news. Mazda deserves massive praise!