Suzuki Death Watch 1: The Prologue

Mark Stevenson
by Mark Stevenson

When the question of whether a Death Watch should be started for Suzuki was first posed here at TTAC in April, there was a lot going on behind the scenes at the stylized “S” brand but not many facts filtering out to the public.

As of today, TTAC’s Death Watch starts for Suzuki’s North American operations. And if you haven’t been following the drama, here’s some background for you…

Once an established niche brand making big deals with GM and high on success, American Suzuki has continually lost dealers since 2005, either due to dealers deciding to leave the brand or Suzuki offering $50,000 buyout packages for proprietors to wind down their operations. More than half of the remaining 246 dealers sell less than five new vehicles a month, which is not surprising considering Suzuki only has four models to choose from in the United States. In Canada, the Equator is no longer offered, so dealers north of the border must rely on the Grand Vitara, SX4, and Kizashi.

The changes aren’t just in the stores. In Brea, California, home of American Suzuki’s HQ, cost-cutting seems to have become the focus instead of a support exercise. Head of marketing, Steve Younan, left the company in January and no replacement has been hired to fill the role. Director of public relations, Jeff Holland, also quietly left Suzuki without a replacement announced. The company ended its agreement with J.D. Power and Associates for consumer satisfaction data with no replacement. Suzuki’s social media presence on Facebook has showed a couple signs of life recently, but the corporate Twitter account, @SuzukiAuto, has been disabled. As for future product, the biggest announcements have been refreshes to the SX4 and Grand Vitara, which are both getting on in years.

American Suzuki President Seiichi Maruyama and chairman Takashi Iwatsuki seem to be gutting the company, like some kind of automotive themed slasher flick.

On the other hand, global Suzuki operations have never been better. Maruti Suzuki in India enjoys significant success while the Suzuki Swift, not available in North America, receives repeated acclaim and accolades from the automotive press and car buying public.

So, is American Suzuki just winding down operations and finalizing their legal obligations before pulling the plug? Or is something larger at play in Brea? Only time will tell. But, it isn’t looking good, folks.

Mark Stevenson
Mark Stevenson

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  • PV_Pathfinder PV_Pathfinder on Jul 19, 2012

    I didn't even know you could buy Suzukis in KC anymore. When I looked them up online, there's a dealer I've never heard of and the other one has spent more time in front of a judge than Matlock. Not good.

  • Subuclayton Subuclayton on Jun 02, 2020

    Just stumbled on this thread. The year is now 2020. Since 2005 have had a Suzuki Aerio SX in the driveway. That's 105 in dog years. It has never failed to start in all that time. Only thing I have replaced is vapor Cannister, which I ruined. It had it's problems (staticky radio, low riding 15" tires that hit everything left on the road and went bald after 20K miles) But it is peppy, turns on a dime, and, aside from a plastic body, is built like a tank.

  • Redapple2 Love the wheels
  • Redapple2 Good luck to them. They used to make great cars. 510. 240Z, Sentra SE-R. Maxima. Frontier.
  • Joe65688619 Under Ghosn they went through the same short-term bottom-line thinking that GM did in the 80s/90s, and they have not recovered say, to their heyday in the 50s and 60s in terms of market share and innovation. Poor design decisions (a CVT in their front-wheel drive "4-Door Sports Car", model overlap in a poorly performing segment (they never needed the Altima AND the Maxima...what they needed was one vehicle with different drivetrain, including hybrid, to compete with the Accord/Camry, and decontenting their vehicles: My 2012 QX56 (I know, not a Nissan, but the same holds for the Armada) had power rear windows in the cargo area that could vent, a glass hatch on the back door that could be opened separate from the whole liftgate (in such a tall vehicle, kinda essential if you have it in a garage and want to load the trunk without having to open the garage door to make room for the lift gate), a nice driver's side folding armrest, and a few other quality-of-life details absent from my 2018 QX80. In a competitive market this attention to detai is can be the differentiator that sell cars. Now they are caught in the middle of the market, competing more with Hyundai and Kia and selling discounted vehicles near the same price points, but losing money on them. They invested also invested a lot in niche platforms. The Leaf was one of the first full EVs, but never really evolved. They misjudged the market - luxury EVs are selling, small budget models not so much. Variable compression engines offering little in terms of real-world power or tech, let a lot of complexity that is leading to higher failure rates. Aside from the Z and GT-R (low volume models), not much forced induction (whether your a fan or not, look at what Honda did with the CR-V and Acura RDX - same chassis, slap a turbo on it, make it nicer inside, and now you can sell it as a semi-premium brand with higher markup). That said, I do believe they retain the technical and engineering capability to do far better. About time management realized they need to make smarter investments and understand their markets better.
  • Kwik_Shift_Pro4X Off-road fluff on vehicles that should not be off road needs to die.
  • Kwik_Shift_Pro4X Saw this posted on social media; “Just bought a 2023 Tundra with the 14" screen. Let my son borrow it for the afternoon, he connected his phone to listen to his iTunes.The next day my insurance company raised my rates and added my son to my policy. The email said that a private company showed that my son drove the vehicle. He already had his own vehicle that he was insuring.My insurance company demanded he give all his insurance info and some private info for proof. He declined for privacy reasons and my insurance cancelled my policy.These new vehicles with their tech are on condition that we give up our privacy to enter their world. It's not worth it people.”
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