With De Nysschen, Nissan's Infiniti Has Its Hands In Audi's Secret Sauce

Bertel Schmitt
by Bertel Schmitt

Managers of premium auto brands keep asking themselves (and sometime me): “What is the secret of Audi’s success?” 30 years ago, Audi had an image worse than Opel. Last April, Audi outsold Bavarian rival BMW for the first time on a global basis. These days, any large automaker that has a luxury division seeks to emulate Audi’s success. Now, Nissan’s Infiniti could be one step closer to getting its hands in Audi’s elusive secret sauce. They hired one of Audi’s key men.

Last weekend, Johan de Nysschen left his job as president of Audi of America. It was the same weekend when Volkswagen announced a major management reshuffle. According to the Wall Street Journal, “it was unclear if he left as a result of the shuffling or had accepted another company’s offer.” Maybe, it was both.

Nysschen submitted to the advances of a sometimes very persuasive Carlos Ghosn, and will run Nissan’s Infiniti division effective July 2012. Nysschen will switch from Herndon in the suburbs of Washington, DC, to the bustle of Hong Kong, where Infiniti opened its world headquarters a few weeks ago. Nysschen will be a Senior Vice President of Nissan, and he will be reporting to a Nissan Executive Vice President, Nissan’s multi-role Andy Palmer (product planning, business strategy, marketing communications “and responsible for Infiniti.”)

South Africa born de Nysschen is quite familiar with Japan. Before moving to America, he headed up Audi of Japan for five years. Here he made headlines by cutting ties with Toyota, which at the time distributed a good deal of Volkswagen and Audi cars in Japan. Eventually, this led to the end of Volkswagen’s Japanese distribution agreement with Toyota.

Looking at de Nysschen’s new SVP title, one of the many facets of Audi’s success becomes evident. Volkswagen’s brands are rigorously separated, even if it is at the sometimes high cost of massively duplicated functionality. Audi and Volkswagen are even more separated than most Volkswagen Group brands. Audi is a distinct corporation in its own right, with its own management, even its shares are publicly traded. Commonalities between cars and group companies are well-hidden in the realm of the Volkswagen Group. If Infiniti would be Audi, de Nysschen would be the company’s Vorstandsvorsitzender, or President and Chairman of the Board of Management.

De Nysschen has his job cut out for himself. According to the WSJ, “Infiniti in some ways occupies the same territory as Audi a decade or two ago, with a weak identity among car shoppers and designs that lack distinction.” Which illustrates the dangerous late effects of branding sins: Two decades ago, Audi, led by a strong and strict Ferdinand Piech, already had found its own identity, which became even stronger once Piech took over at Volkswagen and gave his old power base in Ingolstadt completely free rein. But it took a decade until the WSJ noticed it.

Nysschen probably has changed jobs at the right time. Volkswagen’s massive management reshuffle on a global scale indicates that someone is worried in Wolfsburg. The Volkswagen Group is heading into rough waters at home in Europe. Today, further management changes were announced, and more men are likely to go overboard. The last decade was a decade of German carmakers. Their luck could be running out.

Bertel Schmitt
Bertel Schmitt

Bertel Schmitt comes back to journalism after taking a 35 year break in advertising and marketing. He ran and owned advertising agencies in Duesseldorf, Germany, and New York City. Volkswagen A.G. was Bertel's most important corporate account. Schmitt's advertising and marketing career touched many corners of the industry with a special focus on automotive products and services. Since 2004, he lives in Japan and China with his wife <a href="http://www.tomokoandbertel.com"> Tomoko </a>. Bertel Schmitt is a founding board member of the <a href="http://www.offshoresuperseries.com"> Offshore Super Series </a>, an American offshore powerboat racing organization. He is co-owner of the racing team Typhoon.

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  • Davekaybsc Davekaybsc on Jun 06, 2012

    The final generation Q45 was a disaster. It was absolutely hideous, and pretty much the entire marketing materials focused on its amazing "Gatling gun" headlights. Much like the unloved first generation M, the prime real estate on the center stack was reserved for the CASSETTE DECK. In 2001-2. They thought the most important thing on the dash should be easy access for cassette tapes, in brand new, flagship luxury cars. Just mind bogglingly out of date thinking. These cars also introduced Infiniti's odd sloping upper dash full of buttons, which they are still using and to my eye is still ugly and still doesn't work. The other major thing that Infiniti still can't get right is their suspension tuning. They are styling their cars for the big 20" wheels, and when you actually order them that way, the ride is rock hard and completely unacceptable for a luxury car buyer. The only other option is the totally undersized 18" toy wheels.

  • JonKessler JonKessler on Jun 07, 2012

    Infiniti certainly "covets the four rings" as TTAC once said. Granted, the G/M sedans are nondescript and the QX 56 is a beastly Armada with analog dash clock. But "nothing distinctive?" The EX (which I bought in 2008 and still enjoy) begat the entire "Luxury AMC Pacer of he 21st Century" segment: Audi Q5 / VW Tiguan, X1, and more to come. The FX isn't my cup of tea but, to quote TTAC, it's "carved from a block of sex." Makes more sense to me than the built for high speed off-roading / driven by soccer moms Cayenne.

  • Jkross22 Their bet to just buy an existing platform from GM rather than build it from the ground up seems like a smart move. Building an infrastructure for EVs at this point doesn't seem like a wise choice. Perhaps they'll slow walk the development hoping that the tides change over the next 5 years. They'll probably need a longer time horizon than that.
  • Lou_BC Hard pass
  • TheEndlessEnigma These cars were bought and hooned. This is a bomb waiting to go off in an owner's driveway.
  • Kwik_Shift_Pro4X Thankfully I don't have to deal with GDI issues in my Frontier. These cleaners should do well for me if I win.
  • Theflyersfan Serious answer time...Honda used to stand for excellence in auto engineering. Their first main claim to fame was the CVCC (we don't need a catalytic converter!) engine and it sent from there. Their suspensions, their VTEC engines, slick manual transmissions, even a stowing minivan seat, all theirs. But I think they've been coasting a bit lately. Yes, the Civic Type-R has a powerful small engine, but the Honda of old would have found a way to get more revs out of it and make it feel like an i-VTEC engine of old instead of any old turbo engine that can be found in a multitude of performance small cars. Their 1.5L turbo-4...well...have they ever figured out the oil dilution problems? Very un-Honda-like. Paint issues that still linger. Cheaper feeling interior trim. All things that fly in the face of what Honda once was. The only thing that they seem to have kept have been the sales staff that treat you with utter contempt for daring to walk into their inner sanctum and wanting a deal on something that isn't a bare-bones CR-V. So Honda, beat the rest of your Japanese and Korean rivals, and plug-in hybridize everything. If you want a relatively (in an engineering way) easy way to get ahead of the curve, raise the CAFE score, and have a major point to advertise, and be able to sell to those who can't plug in easily, sell them on something that will get, for example, 35% better mileage, plug in when you get a chance, and drives like a Honda. Bring back some of the engineering skills that Honda once stood for. And then start introducing a portfolio of EVs once people are more comfortable with the idea of plugging in. People seeing that they can easily use an EV for their daily errands with the gas engine never starting will eventually sell them on a future EV because that range anxiety will be lessened. The all EV leap is still a bridge too far, especially as recent sales numbers have shown. Baby steps. That's how you win people over.
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