By on November 22, 2010

NHTSA Investigation Action Number AQ10001, opened November 18, 2010 notes:

The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum Federal Motor Vehicle Safety Standards (FMVSS) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company’s lease of the vehicle. NHTSA understands that there is presently a petition before the Federal Trade Commission (FTC) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding. The purpose of this audit query (AQ) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns. These campaigns were chosen due to their inclusion of vehicles used in the rental market. This information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.

But rental companies wouldn’t risk the safety of their customers for a buck would they? The Enterprise/Alamo/National syndicate tells Bloomberg it grounds cars upon receiving recalls… Hertz and Avis have yet to chime in. The weirdest part of it all: only vehicles made by GM, Ford and Chrysler are being investigated. Why are the Accents and Rios receiving recall repairs while Avengers and Malibus are left to be investigated for “failures to conform to minimum Federal Motor Vehicle Safety Standards”? Whiskey Tango Foxtrot? A list of vehicles under investigation can be found below the fold.

Model/Build Years:
BUICK / ENCLAVE 2009
CHEVROLET / COBALT 2009
CHEVROLET / MALIBU 2009
CHEVROLET / TRAVERSE 2009
CHRYSLER / PACIFICA 2005-2006
CHRYSLER / SEBRING 2007-2008
CHRYSLER / TOWN AND COUNTRY 2005-2006
DODGE / AVENGER 2007-2008
DODGE / CARAVAN 2005-2006
DODGE / DURANGO 2005-2006
DODGE / GRAND CARAVAN 2005-2006
DODGE / NITRO 2007
FORD / ESCAPE 2001-2005
FORD / EXPLORER 2010
FORD / EXPLORER SPORT TRAC 2010
FORD / FOCUS 2000-2005
FORD / FUSION 2010
FORD / MUSTANG 2005-2008
GMC / ACADIA 2009
JEEP / COMMANDER 2006-2007
JEEP / GRAND CHEROKEE 2006-2007
JEEP / LIBERTY 2006-2007
JEEP / WRANGLER 2007
MERCURY / MILAN 2010
MERCURY / MOUNTAINEER 2010
PONTIAC / G5 2009
PONTIAC / G6 2009
PONTIAC / VIBE 2009-2010
SATURN / AURA 2009
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3 Comments on “Are Rental Cars Receiving Recall Repairs?...”


  • avatar
    dwford

    Can’t speak for every make, but when the Sonata had the steering recall, we had a steady stream coming from the rental companies, which was more than a little irritating since at the time we couldn’t get enough of them…

  • avatar
    r129

    Based on the blurry rear wheel, the wrapped-up Enterprise rent-a-car pictured above is a Pontiac Grand Prix from the early-mid 90s.

  • avatar
    potatobreath

    I remember the Sonata steering recall. They were very new cars, but they had to all go back to Hyundai. We were short of vehicles, but they could not be rented. No buts. The Toyotas were the same for mandatory manufacturer recall, but they eventually came back without their floor mats. :)


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