Recalls Leave Toyota Traumatized

Bertel Schmitt
by Bertel Schmitt

Some people ( like about half of the nation) are convinced the Government has a conflict of interest when it comes to Toyota. Many believe there is a witchhunt against Toyota by a government, and by unions that want GM’s major competitor bleed money and market share before the big GM IPO. 25 percent believe the criticism stems from an outright desire to help GM, while 38 percent disagree and 37 percent aren’t sure. Whatever the reason may be, Toyota is beginning to show battle fatigue.

The Wall Street Journal found a forecast that says that Toyota’s July sales will be shown with a minus in front when they are published on Monday, “while nearly every other car company’s sales are up.” Jesse Toprak, an analyst with TrueCar, says that “Toyota is going to be the only major auto maker to post a sales decline in July.”

Toprak’s crystal ball sees Toyota down by 4.4 percent in July, while Honda will be up 4 percent, Ford should increase 8.4 percent, and GM a whopping 23 percent. Toprak thinks by the end of the year, Toyota’s U.S. market could be less than16 percent.

According to the WSJ, it’s Toyota’s own fault:

In a way it was market share, or Toyota’s obsession with it, that got the car maker into so much trouble. For decades Toyota built a reputation as a maker of dependable, well-built vehicles that rarely had problems. But in the past decade the company shifted its attention to gaining market share. As Toyota ramped up production to support increased sales volume, it may have sacrificed quality. Does this sound familiar? It is the same flawed strategy that had the Detroit Three looking like endangered species a year or so ago.

A little smear campaign also helps. Says the WSJ:

The bad news for Toyota is the advantage of perceived quality it had over nearly every rival car brand is gone. And with competitors making better vehicles than ever, it may never regain its lead.

There are at least 76,750 Americans who think that was the whole idea – if statistics can be believed.

Bertel Schmitt
Bertel Schmitt

Bertel Schmitt comes back to journalism after taking a 35 year break in advertising and marketing. He ran and owned advertising agencies in Duesseldorf, Germany, and New York City. Volkswagen A.G. was Bertel's most important corporate account. Schmitt's advertising and marketing career touched many corners of the industry with a special focus on automotive products and services. Since 2004, he lives in Japan and China with his wife <a href="http://www.tomokoandbertel.com"> Tomoko </a>. Bertel Schmitt is a founding board member of the <a href="http://www.offshoresuperseries.com"> Offshore Super Series </a>, an American offshore powerboat racing organization. He is co-owner of the racing team Typhoon.

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  • RRocket RRocket on Jul 31, 2010

    Toyota is about to post a $1.2 Billion profit for this quarter. I bet many car companies wish they were this "traumatized" and "fatigued" by being able to post similar profits without bailouts or bankruptcy.

  • Sportyaccordy Sportyaccordy on Jul 31, 2010

    Even outside of the recalls, Toyota has a slew of problems that made them uncompetitive. The cars are not at all fun to drive. The cars are not particularly more reliable than the competition. Some cars seem to get all the engineering effort (Prius), while the rest seem to have gone materially unchanged for years (Corolla, Camry- the bread and butter). There's no reason to buy a Toyota over any other car, and in these tough economic times I think people are realizing this

  • Peter Buying an EV from Toyota is like buying a Bible from Donald Trump. Don’t be surprised if some very important parts are left out.
  • Sheila I have a 2016 Kia Sorento that just threw a rod out of the engine case. Filed a claim for new engine and was denied…..due to a loop hole that was included in the Class Action Engine Settlement so Hyundai and Kia would be able to deny a large percentage of cars with prematurely failed engines. It’s called the KSDS Improvement Campaign. Ever hear of such a thing? It’s not even a Recall, although they know these engines are very dangerous. As unknowing consumers load themselves and kids in them everyday. Are their any new Class Action Lawsuits that anyone knows of?
  • Alan Well, it will take 30 years to fix Nissan up after the Renault Alliance reduced Nissan to a paltry mess.I think Nissan will eventually improve.
  • Alan This will be overpriced for what it offers.I think the "Western" auto manufacturers rip off the consumer with the Thai and Chinese made vehicles.A Chinese made Model 3 in Australia is over $70k AUD(for 1995 $45k USD) which is far more expensive than a similar Chinesium EV of equal or better quality and loaded with goodies.Chinese pickups are $20k to $30k cheaper than Thai built pickups from Ford and the Japanese brands. Who's ripping who off?
  • Alan Years ago Jack Baruth held a "competition" for a piece from the B&B on the oddest pickup story (or something like that). I think 5 people were awarded the prizes.I never received mine, something about being in Australia. If TTAC is global how do you offer prizes to those overseas or are we omitted on the sly from competing?In the end I lost significant respect for Baruth.
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