Consumer Reports' 2017 Alfa Romeo Giulia Ti Basically Lives In The Dealer Service Bay

Timothy Cain
by Timothy Cain

In the latest episode of Consumer Reports’ Talking Cars YouTube show, hosts Jon Linkov, Gabe Shenhar, and Mike Monticello discussed the persistence with which their bought-and-paid for 2017 Alfa Romeo Giulia Ti has visited the dealer.

Only recently purchased by Consumer Reports’ undercover team, the new Alfa Romeo Giulia has hardly been able to undergo Consumer Reports’ testing.

“It’s a sexy car,” Shenhar says in introducing the new Alfa. “It has a really storied brand name. As compelling as it might look,” Shenhar says, introducing the new Alfa,”I don’t know if I’m ready to send anyone to buy this car.”

“It’s been back to the dealer about three times since we bought it.”

“We have had a lot of problems,” Linkov explains. “I haven’t had the opportunity to get into it because it’s been at the dealer so often.”

For Consumer Reports to acquire a car that’s representative of a typical example without alerting manufacturers and dealers, CR essentially uses undercover operatives to purchase new vehicles. In the Alfa’s case, after hoisting up the Giulia for inspection, CR discovered that a brake wear sensor was hanging loose. The placement of the front license plate interferes with parking sensors. “The sunroof,” Shenhar says, “didn’t want to open at some point.”

Consumer Reports won’t report exclusively on the reliability of one car; the official findings are reported after survey results from as many owners as possible. “Nonetheless, this is unusual,” Shenhar says.

“I really enjoy driving it,” Monticello continues. “It is one of those rare cars these days that you really look forward to driving because it’s so sporty,” pointing to the Giulia’s handling, steering feedback, and it’s desire to tackle good roads.

“I sort of think they got the big picture right,” Monticello says, “But they got some of these minor things wrong.”

The sun visor, fiddly climate controls, poor seats, and poor seat heaters are “quirks” the CR editors could live with. But when Monticello ended his weekend with the Alfa by driving the Giulia to work on Monday morning, the Check Engine light came on.

We questioned the likelihood of Alfa Romeo Giulia ownership among TTAC’s B&B community last month when Car And Driver named the Giulia Quadrifoglio a comparison test winner. That Alfa topped the BMW M3, Cadillac ATS-V, and Mercedes-AMG C63 S, but on more than one occasion, Car And Driver’s tester died following a remote startup.

Car And Driver’s conclusion: “We are willing to overlook this hiccup.”

But if it was ever acceptable to deliver an unreliable long-term tester, albeit unwittingly in this most recent case, to a major automotive publication, Consumer Reports is not the one to choose. Consumer Reports is largely unforgiving of the kind of failings that afflict actual consumers in the real world, rather than accepting the sort of faults an auto writer can tolerate during a press launch in Portugal. Expect CR to keep us apprised of faults of this specific 2017 Alfa Romeo Giulia Ti.

Alfa Romeo is the latest Fiat Chrysler Automobiles-owned brand to re-launch in North America. Four other FCA brands — Fiat, Jeep, Dodge, and Ram — filled four of the four lowest positions in J.D. Power’s recent Vehicle Dependability Study of MY2014 vehicles.

Through the end of February, 518 Alfa Romeo Giulias had found new owners in the United States, including 412 just last month.

The Giulia-related portion of the video begins at the 6:22 mark.

Timothy Cain is the founder of GoodCarBadCar.net, which obsesses over the free and frequent publication of U.S. and Canadian auto sales figures. Follow on Twitter @goodcarbadcar and on Facebook.
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  • Jacob Jacob on Apr 03, 2017

    This is not surprising. What do you expect from a car company with a logo showing a giant snake devouring a man: http://jalopnik.com/is-that-really-a-snake-eating-a-guy-on-the-alfa-logo-1626686519

  • Ra_pro Ra_pro on Jul 17, 2017

    Too bad. I was actually seriously considering the car. That was until I went to the dealer to get a test drive for the Quadrifoglio and the dealer basically said "No way, Jose", we don't let people test-drive these Ferraris. I told him the only way they can possibly sell these is through test-drives because no rational person will won't the boondoggle around his/her neck. But according all reviews the car drives fantastic, Ti as well as Q.

  • Redapple2 I gave up on Honda. My 09 Accord Vs my 03. The 09s- V 6 had a slight shudder when deactivating cylinders. And the 09 did not have the 03 's electro luminescent gages. And the 09 had the most uncomfortable seats. My brother bought his 3rd and last Honda CRV. Brutal seats after 25 minutes. NOW, We are forever Toyota, Lexus, Subaru people now despite HAVING ACCESS TO gm EMPLOYEE DISCOUNT. Despite having access to the gm employee discount. Man, that is a massive statement. Wow that s bad - Under no circumstances will I have that govna crap.
  • Redapple2 Front tag obscured. Rear tag - clear and sharp. Huh?
  • Redapple2 I can state what NOT to buy. HK. High theft. Insurance. Unrefined NVH. Rapidly degrading interiors. HK? No way !
  • Luke42 Serious answer:Now that I DD an EV, buying an EV to replace my wife’s Honda Civic is in the queue. My wife likes her Honda, she likes Apple CarPlay, and she can’t stand Elon Musk - so Tesla starts the competition with two demerit-points and Honda starts the competition with one merit-point.The Honda Prologue looked like a great candidate until Honda announced that the partnership with GM was a one-off thing and that their future EVs would be designed in-house.Now I’m more inclined toward the Blazer EV, the vehicle on which the Prologue is based. The Blazer EV and the Ultium platform won’t be orphaned by GM any time soon. But then I have to convince my wife she would like it better than her Honda Civic, and that’s a heavy lift because she doesn’t have any reason to be dissatisfied with her current car (I take care of all of the ICE-hassles for her).Since my wife’s Honda Civic is holding up well, since she likes the car, and since I take care of most of the drawbacks of drawbacks of ICE ownership for her, there’s no urgency to replace this vehicle.Honestly, if a paid-off Honda Civic is my wife’s automotive hill to die on, that’s a pretty good place to be - even though I personally have to continue dealing the hassles and expenses of ICE ownership on her behalf.My plan is simply to wait-and-see what Honda does next. Maybe they’ll introduce the perfect EV for her one day, and I’ll just go buy it.
  • 2ACL I have a soft spot for high-performance, shark-nosed Lancers (I considered the less-potent Ralliart during the period in which I eventually selected my first TL SH-AWD), but it's can be challenging to find a specimen that doesn't exhibit signs of abuse, and while most of the components are sufficiently universal in their function to service without manufacturer support, the SST isn't one of them. The shops that specialize in it are familiar with the failure as described by the seller and thus might be able to fix this one at a substantial savings to replacement. There's only a handful of them in the nation, however. A salvaged unit is another option, but the usual risks are magnified by similar logistical challenges to trying to save the original.I hope this is a case of the seller overvaluing the Evo market rather than still owing or having put the mods on credit. Because the best offer won't be anywhere near the current listing.
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