In Wake of Crashes, Public Confidence in Self-driving Cars Pulls a U-Turn

Steph Willems
by Steph Willems

Following a Wild West-like expansion in autonomous vehicle testing, coupled with years of rosy predictions from automakers and Silicon Valley types, the public seemed ready to embrace self-driving cars with open arms.

Opinion polls showed significant distrust in the technology, but least among young adults, the idea of self-driving cars remained a popular one. That’s changed, apparently.

According to an ongoing tracking study conducted by the American Automobile Association, public perception of self-driving vehicles took a major hit in the wake of highly reported accidents involving autonomous vehicles.

It shouldn’t come as a surprise. As self-piloted vehicles leave the realm of TED talks and urban planning fantasies and enter the real world, deficiencies and faults inevitable crop up. The dangers of unperfected technology are laid bare.

In AAA’s survey of just over 1,000 adults, 73 percent of American drivers said they would refuse to ride in a self-driving car. That’s up from the 63 percent recorded in a similar survey late last year. Of the respondents, 63 percent say they would feel less safe sharing the road with AVs as a pedestrian or cyclist.

Chalk much of the about-face up to the fatal March collision between an autonomous Volvo XC90 operated by Uber Technologies and a 49-year-old pedestrian in Tempe, Arizona. In that incident, the Uber vehicle failed to react after encountering Elaine Herzberg walking her bike across a darkened street. The company suspended testing in the wake of the collision. Recently, a report surfaced stating that the vehicle’s onboard sensors recognized the pedestrian, but choose to ignore what it thought was a “false positive.”

Certainly, the fatal crash of a Tesla in Mountain View, California in late March didn’t do anything to improve the public’s perception of autonomous technology (even though the vehicle’s Autopilot features can’t be classified as such. Well, not anymore).

“Despite their potential to make our roads safer in the long run, consumers have high expectations for safety,” said Greg Brannon, AAA’s director of Automotive Engineering and Industry Relations. “Our results show that any incident involving an autonomous vehicle is likely to shake consumer trust, which is a critical component to the widespread acceptance of autonomous vehicles.”

Millennials, always quick to embrace new technologies, seem spooked by the incidents. In the latest survey, Millennial-aged respondents pulled the largest U-turn of any demographic, with 64 percent saying they’d be too afraid to ride in a self-driving vehicle. That’s up from 49 percent in late 2017.

“While autonomous vehicles are being tested, there’s always a chance that they will fail or encounter a situation that challenges even the most advanced system,” said Megan Foster, AAA’s director of Federal Affairs. “To ease fears, there must be safeguards in place to protect vehicle occupants and the motorists, bicyclists, and pedestrians with whom they share the road.”

Well, yes. It’s looking more and more likely that a standardization of required autonomous hardware lies on the horizon, rather than today’s hodge-podge of radar, lidar, and cameras. We’ve seen drawbacks ranging from preventable death to rider inconvenience (check out this video of a Waymo minivan trying, and failing, to merge) since the onset of real-world testing, and the public’s watching. It seems they don’t like what they see.

[Image: Waymo]

Steph Willems
Steph Willems

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  • Bloodnok Bloodnok on May 22, 2018

    i'm with those leery of robotic automobiles. i was nearly sideswiped by a baidu robot (a black lincoln) when i was riding my bike along cañada road in the bay area. thing came right across the solid white line marking the bike lane as it passed me. and on a straight road. i was underwhelmed. but there's nowhere one can report these unwanted close encounters. the dmv's site is useless on that account.

  • Dantes_inferno Dantes_inferno on May 23, 2018

    This is part of SKYNET's diabolical plan to coerce humans into autonomous vehicles - and send the command to override all safety features and exterminate all humans by locking the doors and driving the vehicles into walls, each other, or off the nearest cliff. DO NOT TRUST AUTONOMOUS VEHCILES! You have been warned!!!

  • Jkross22 Their bet to just buy an existing platform from GM rather than build it from the ground up seems like a smart move. Building an infrastructure for EVs at this point doesn't seem like a wise choice. Perhaps they'll slow walk the development hoping that the tides change over the next 5 years. They'll probably need a longer time horizon than that.
  • Lou_BC Hard pass
  • TheEndlessEnigma These cars were bought and hooned. This is a bomb waiting to go off in an owner's driveway.
  • Kwik_Shift_Pro4X Thankfully I don't have to deal with GDI issues in my Frontier. These cleaners should do well for me if I win.
  • Theflyersfan Serious answer time...Honda used to stand for excellence in auto engineering. Their first main claim to fame was the CVCC (we don't need a catalytic converter!) engine and it sent from there. Their suspensions, their VTEC engines, slick manual transmissions, even a stowing minivan seat, all theirs. But I think they've been coasting a bit lately. Yes, the Civic Type-R has a powerful small engine, but the Honda of old would have found a way to get more revs out of it and make it feel like an i-VTEC engine of old instead of any old turbo engine that can be found in a multitude of performance small cars. Their 1.5L turbo-4...well...have they ever figured out the oil dilution problems? Very un-Honda-like. Paint issues that still linger. Cheaper feeling interior trim. All things that fly in the face of what Honda once was. The only thing that they seem to have kept have been the sales staff that treat you with utter contempt for daring to walk into their inner sanctum and wanting a deal on something that isn't a bare-bones CR-V. So Honda, beat the rest of your Japanese and Korean rivals, and plug-in hybridize everything. If you want a relatively (in an engineering way) easy way to get ahead of the curve, raise the CAFE score, and have a major point to advertise, and be able to sell to those who can't plug in easily, sell them on something that will get, for example, 35% better mileage, plug in when you get a chance, and drives like a Honda. Bring back some of the engineering skills that Honda once stood for. And then start introducing a portfolio of EVs once people are more comfortable with the idea of plugging in. People seeing that they can easily use an EV for their daily errands with the gas engine never starting will eventually sell them on a future EV because that range anxiety will be lessened. The all EV leap is still a bridge too far, especially as recent sales numbers have shown. Baby steps. That's how you win people over.
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