By on April 1, 2016

tdi_fix

It looks like Volkswagen has inadvertently sent a fix for its illegally polluting TDI vehicles to a customer, along with a letter spelling out the costs of said fix.

The fix, which is included on an OBD II adapter, wasn’t supposed to be sent with the letter, explained the TDI owner who wished to remain anonymous. Other TDI owners can expect to receive their fix in the next 90 days, says the letter.

From the letter:

Dear Volkswagen Owner,

As you are more than likely aware, the Environmental Protection Agency (EPA) is investigating the emissions compliance of certain model year Volkswagens powered by the TDI series of diesel engines. Although Volkswagen admits no fault or wrongdoing in this issue, and points out further that vehicles powered by the TDI engine family have met the most stringent and ethically administered emissions tests in Europe, to prevent customer dissatisfaction among our United States base of existing owners we have engineered a solution that addresses the EPA’s concerns while continuing to deliver the low-consumption, environmentally conscious TDI experience that our owners love.

During the next 90 days, you will be contacted by your dealership with an offer to take advantage of our EcoPlus reprogramming service. The EcoPlus is a small device that connects to your Volkswagen vehicle through the existing diagnostic port — no greasy fingers or bruised knuckles required! That’s the Volkswagen way! After the dealer connects the EcoPlus device to your vehicle, you’ll be asked to drive as you normally do for a period of seven (7) to fourteen (14) days, at which point you’ll return to your dealer to have the device removed.

At that point, your TDI Volkswagen will comply with the most stringent EPA tests at any time. It’s that easy!

If you purchased your VW TDI used, or if you have moved away from your selling dealer, please contact Volkswagen of America via physical mail at the following address:

Attention: EcoPlus Compliance Program
Volkswagen Group of America
2200 Ferdinand Porsche Dr.
Herndon, VA 20171

Include your VIN, your current physical address where the car is located, and the best times and method to reach you.

Be aware that by connecting the EcoPlus device to your car, you may be waiving your right to legal recourse in most states, exempting California and Rhode Island. You will also be changing your powertrain warranty coverage to a total of 12 months/12,000 miles after the EcoPlus device is connected, regardless of current warranty coverage.

Drivers may notice a decrease in fuel efficiency of between 5 and 32 percent, depending on climate, engine model year, and driving habits. Some drivers may also notice a decrease in power under certain conditions, such as full-throttle driving or highway operation. In some tests, the power rating of the VW TDI engine was affected by as much as 26 percent during full-throttle operation in cold climates. Finally, the increased duty cycle brought on by changes in engine programming may significantly reduce the time between major services for TDI engines coupled to a manual transmission.

For more information, please write to the address above.

With all the performance and fuel economy losses, you’d be foolish to plug this into your Volkswagen.

Get the latest TTAC e-Newsletter!

Recommended

54 Comments on “LEAKED: Volkswagen Sends “EcoPlus” Diesel Fix to Customer...”


  • avatar
    JimZ

    o_o

  • avatar
    30-mile fetch

    Up to 32% reduction in fuel efficiency and up to 26% power loss and a possible reduction in warranty coverage for some owners. This won’t irritate anyone who spent $28K on one of these cars and is accustomed/addicted to 45mpg.

  • avatar
    stodge

    “Although Volkswagen admits no fault or wrongdoing in this issue”

    ??????

  • avatar
    TDIGuy

    I was just thinking you guys hadn’t posted your annual AF joke yet.

  • avatar
    Sammy B

    I have 4/1 problems with this

  • avatar
    FromaBuick6

    Sigh. April Fool’s Day, when every blogger thinks they’re a comedian.

  • avatar
    CoreyDL

    Whenever I’m leaking something important, I make sure to do it in poor light and at a very crooked angle.

  • avatar
    Stumpaster

    This fits very well with their new marketing slogan
    Dummies Wanted

  • avatar
    sorka

    Hello. April 1st.

  • avatar
    CoreyDL

    VW would never do something as expressive as use an exclamation mark in a consumer letter, either.

  • avatar
    RHD

    Exempting California and Rhode Island??!

    Re the glaring contradictions in the letter; “That’s the Volkswagen way!”

  • avatar
    28-Cars-Later

    Let’s dissect this.

    “Although Volkswagen admits no fault or wrongdoing in this issue, and points out further that vehicles powered by the TDI engine family have met the most stringent and ethically administered emissions tests in Europe, to prevent customer dissatisfaction among our United States base of existing owners we have engineered a solution that addresses the EPA’s concerns while continuing to deliver the low-consumption, environmentally conscious TDI experience that our owners love.”

    This is beautiful. Although we did nothing wrong, and Europe approves of us (which is irrelevant), in order to prevent *customer dissatisfaction* we are not going to mangle your ECU with new firmware which may or may not require several revisions to get it right.

    “no greasy fingers or bruised knuckles required! That’s the Volkswagen way!”

    Here’s some brevity for you in this otherwise seriously toned document!

    “Be aware that by connecting the EcoPlus device to your car, you may be waiving your right to legal recourse in most states, exempting California and Rhode Island.”

    So if we jack up your car, sucks to be you! Except California and Rhode Island [!] residents of course, we will try to get yours right on the first shot.

    “Drivers may notice a decrease in fuel efficiency of between 5 and 32 percent, depending on climate, engine model year, and driving habits.”

    Which would never ever contribute to the customer dissatisfaction we are trying to mitigate.

    “You will also be changing your powertrain warranty coverage to a total of 12 months/12,000 miles after the EcoPlus device is connected, regardless of current warranty coverage”

    So just forget your remaining factory warranty or extended warranty coverage you purchased at additional cost. You’ve been upgraded to one year of powertrain coverage!

    “Finally, the increased duty cycle brought on by changes in engine programming may significantly reduce the time between major services for TDI engines coupled to a manual transmission.”

    By the way, you know the maintenance schedule we developed which you must adhere to and when you don’t its your fault for not following our directions? Just chuck that out. We don’t have a new schedule for you though, because we don’t know what it should be yet. Enjoy being in our grand experiment!

    Hugs and Kisses
    Your betters at VAG.

  • avatar
    dr_outback

    April Fools…

  • avatar
    redliner

    Just send everyone a check for 20k and crush the cars already.

    If the reductions in mpg and performance are true, that means a TDI Jetta will get about 30mpg and do 0-60 in about 10 seconds. Das car indeed.

  • avatar
    thegamper

    Great April Fool’s day gag. After reading it and picking up my jaw from the desk, I was just about to comment when I saw the other posts and April 1st reference. I certainly hope this is a gag, I would send that little device back to them with a well sorted letter expressing my concerns about the fix that would say something to the effect:

    GO %#CK YOURSELF VOLKSWAGEN

  • avatar
    Land Ark

    The biggest giveaway was the “That’s the Volkswagen way!” but otherwise seems like a fairly reasonable expectation of what will happen with the resulting “fix.”

    I should run over to the VW HQ here in Herndon and ask for a copy of the letter and see what the reaction is.

  • avatar
    S2k Chris

    LOL, I was thinking “why the Hell would anyone agree to…oh. April Fools.”

  • avatar
    stryker1

    VALUED CUSTOMER:
    Please plug this into your car! It voids your warranty, indemnifies us against legal action from you, kills your power, and your mileage, and in all likelihood will grenade your engine.
    MOAR TO COME

  • avatar
    Pch101

    In other news, Volkswagen Group of America and the Federal Trade Commission have reached a settlement.

    As part of the agreement, the Jetta will be renamed the EquiNOx, and Volkswagen will be changing its advertising slogan to “Gross Polluters Wanted.”

  • avatar
    npaladin2000

    You know, I was just thinking that all the good April Fools jokes had been superseded by real life. But so far this one hasn’t. Emphasis on “so far” mind you. :)

  • avatar
    Zoom

    Really good.

  • avatar
    APaGttH

    …The EcoPlus is a small device that connects to your Volkswagen vehicle through the existing diagnostic port — no greasy fingers or bruised knuckles required! That’s the Volkswagen way…

    So much 4/1 awesomeness here.

  • avatar
    Land Ark

    “Note by reading this letter out loud you have waived any responsibility on our part in perpetuity throughout the known universe.”

  • avatar
    jkross22

    “no greasy fingers or bruised knuckles required! That’s the Volkswagen way!”

    Nicely done.

  • avatar

    I should have just skipped the internet today.

  • avatar
    PrincipalDan

    I believe that there is some sort of hole in the space time continuum and some of the universe of “Hitchhikers Guide to the Universe” has leaked through. ;-)

  • avatar
    qfrog

    EH, not well enough written to pass as anything official.

  • avatar
    Big Al from Oz

    Good one Mark.

    April Fool’s to you!

  • avatar
    Zykotec

    Although most of it is quite funny (unless you own one of the actual cars)
    I really Lol’d at this line;
    ‘Some drivers may also notice a decrease in power under certain conditions, such as full-throttle driving or highway operation’
    Essentially every time you need the power XD
    Not as elaborate as the double steering wheel Infiniti, but at least it’s posted on the correct date this year :)

  • avatar
    FreedMike

    Unfortunately, VW made all its customers into April fools!

  • avatar
    Notadude

    Ahhhh, I nearly forgot what day it is! Good one.

  • avatar
    seth1065

    Mark Mark Mark,
    It is not nice to kick us TDI owners when we have put up w months and months of silence. This is why you will have to travel 1000’s of K to test drive a FCA car you would want to buy.

    Karma.

  • avatar
    Richard Chen

    Automatic, the vendor of the above Photoshopped dongle, had their own AFD joke

    http://blog.automatic.com/shifting-to-manual/

  • avatar
    TMA1

    In other news, I noticed as I was filling up last night that diesel is now 10 cents less than regular. Is it like that for anyone else?

    Good time to buy a TDI, if that were still an option.

  • avatar
    brettc

    Good one! I got about 1/3 of the way through before I realized it sounded too ridiculous to even be from VW despite what’s happened in the last 6 months.

    Then I realized it was still April 1 and you guys were making a joke at a joke of a company’s expense. As Mike Brewer would say, top work!

Read all comments

Back to TopLeave a Reply

You must be logged in to post a comment.

Recent Comments

  • tankinbeans: Is this a case where you can get statistics to say whatever the heck you want? I’ve always heard...
  • Inside Looking Out: Youngsters know better. Who are you to criticize them? Some old idiot, OK Boomer.
  • Inside Looking Out: I pass. It will increase weight and decrease fuel efficiency.
  • Inside Looking Out: Better idea from San Francisco: make all renters full time employees of Hertz corp with health...
  • ect: I don’t believe I’ve ever seen a bankruptcy proceeding in which the shareholders weren’t wiped...

New Car Research

Get a Free Dealer Quote

Who We Are

  • Matthew Guy
  • Timothy Cain
  • Adam Tonge
  • Bozi Tatarevic
  • Chris Tonn
  • Corey Lewis
  • Mark Baruth
  • Ronnie Schreiber