Tag: Quality

By on May 15, 2013

25 years ago on this very day, a living God graced us with his feline presence: Howie Makem. The quality cat. World famous ambassador to all things GM is celebrating his birthday today.
By on April 10, 2013

A Reuters article on Hyundai’s recent quality problems raises an interesting question. Has the company grown too fast following an unprecedented image makeover?

(Read More…)

By on January 7, 2013
YouTube Preview Image

This week has been nothing less than the usual.

The top 5 vehicles were either Toyotas or Ford trucks, with a 2005 Toyota RAV4 that had galloped 425,904 miles skating right past a 2003 Ford E250 with 413,579. Eight of the top ten were either the usual Ford/Chevy/Toyota truck, or a Honda/Toyota car. Only a solitary Vulcan V6 Ford car and a Nissan Maxima interrupted the usual domination. Both of those models I’m thinking about adding to the list just because they are frequent enough to merit that distinction along with Sajeev’s beloved Panthers.

But then again, I did have one big surprise. Anyone remember the Mercury Capri?

(Read More…)

By on November 28, 2012

The late Gore Vidal was fond of saying, “Gratitude can be a complicated thing.”

He was right. Whether you are a hater, or simply a chronic critic, the act of complimenting those who follow the beat of a different drummer is usually not within the tip of the human tongue.

We want things our way… and sometimes we’re just plain wrong.

(Read More…)

By on September 24, 2012

Whenever we post about a Volkswagen, comments about reliability (or, more specifically, the lack of it) inevitably follow. So few will be surprised that, with the latest update to TrueDelta’s car reliability stats, the 2012 Passat again received subpar marks. Though the big sedan’s score is better than earlier, it remains considerably worse than most other 2012s. Digging through the repair reports, a common cause emerges. Ignition coils aren’t failing. Nor are window regulators. Instead, the most common problem for these cars happens to be rattles.

(Read More…)

By on July 17, 2012

The 2013 Ford Mondeo, aka our 2013 Fusion, was supposed to hit UK showrooms around this time, but the launch has been pushed back to September, so Ford can work out some quality-related bugs prior to its on-sale date. (Read More…)

By on July 13, 2012

Here we go again…Senator Chuck Grassley (R-IA) is asking NHTSA to re-open the investigation into the Toyota unintended acceleration case.

(Read More…)

By on June 21, 2012

Last March I shared some preliminary car reliability stats for the FIAT 500 and new Volkswagen Passat. The 500 looked very good at the time. The Passat was at the other extreme. Another three months have passed, and TrueDelta’s car reliability stats have been updated to include owner experiences through the end of March 2012. In these updated stats, the FIAT remains excellent while the Passat has improved. But in J.D. Power’s annual Initial Quality Survey (IQS), released yesterday, they’re both awful. What gives?

(Read More…)

By on December 27, 2011

In the ramp-up to the launch of the Chevy Volt and Nissan Leaf, a great debate seized the engineering community: was Nissan opening itself to problems by not including a active thermal management system for the Leaf’s battery pack, or was Chevrolet’s liquid-cooled approach simply adding unnecessary complexity? Well, thus far, the verdict seems to be in Nissan’s favor. Though Leaf has been troubled by some dissatisfaction with its real-world range, the Volt has endurd the first technical semi-scandal of the plug-in era, when federal regulators found that ruptured coolant lines could cause fires. Now the liquid-cooled approach is hitting its second challenge, as Fisker’s battery supplier A123 Systems is warning in a letter [PDF] that

some of the battery packs we produce for Fisker Automotive could have a potential safety issue relating to the battery cooling system.

Ruh-roh!
(Read More…)

By on December 1, 2011

In the comments section of yesterday’s post on the ongoing Chevy Volt fire investigation, I noted that GM might

retrofit Volts with crash protection that can maintain battery integrity in all crash conditions… Mary Barra has said that GM is

“continuing to work with NHTSA to investigate additional actions to reduce or eliminate the potential of a post-crash electrical fire.”

I think some kind of update on the battery integrity front is inevitable, but we shall see…

Sure enough, today Reuters is running an interview with GM CEO Dan Akerson, who says that European deliveries of Opel-branded Volts (called Ampera) would be delayed pending NHTSA’s investigation, and that maybe, just possibly, the Volt’s battery might have to be redesigned. Says Akerson:

We want to assure the safety of our customers, of our buyers, and so we’re just going to take a time out, if you will, in terms of redesigning the battery possibly

Unfortunately, Akerson’s mangled syntax makes it tough to know if GM is really going to redesign the Volt’s battery, or what the “time out” in question means. He does tell the AP [via The WSJ [sub]] that a recall or buyback are options as well. Though redesigning the Volt’s battery could be expensive and devastating for sales, GM’s current post-crash safety protocol is incredibly human resources-intensive, and likely very costly as well. And the fact that GM is even considering redesigning the Volt for safety a year after its release is going to create a huge sales and marketing challenge anyway. Volt production edged down by 199 units in November, and now GM’s sales boss Don Johnson tells the Detroit News that the Volt will miss its 10,000 unit 2011 sales goal. At this point, GM may just want to take a mulligan on the Volt’s first year, redesign the battery, and relaunch the thing.

Recent Comments

New Car Research

Get a Free Dealer Quote

Staff

  • Contributing Writers

  • Jack Baruth, United States
  • Brendan McAleer, Canada
  • Marcelo De Vasconcellos, Brazil
  • Vojta Dobes, Czech Republic
  • Matthias Gasnier, Australia
  • W. Christian 'Mental' Ward, Abu Dhabi
  • Mark Stevenson, Canada
  • Cameron Aubernon, United States
  • J Emerson, United States