Ford's Reoccurring Door Latch Problem Results in Massive F-Series Recall

Matt Posky
by Matt Posky

On Wednesday, Ford Motor Co. recalled 1.3 million F-150 and Super Duty pickups to fix faulty side door latches. In the affected vehicles, a frozen door latch or a bent actuation cable could result in a door that neither opens or closes — nullifying the only thing it’s responsible for.

However, the real risk comes from faulty doors that appear to be functional but latch improperly when shut. Points of entry that may appear to have shut as intended could still have latches that don’t engage with the striker effectively, allowing for a seemingly closed door to swing open suddenly while a vehicle is in motion.

Ford has made plans to install water shields on affected models. Dealers will also inspect the vehicles to ensure the condition of door mechanisms and replace parts if applicable. The recall involves approximately 1,344,605 vehicles in North America, including 1,101,107 in the United States, 222,408 in Canada, and another 21,090 in Mexico. Affected models include F-150s from the 2015 through 2017 model years and Super Duties from 2017.

Door latches appear to be a bit of a sore spot for Ford right now. Earlier this year, the company had to recall 211,000 late model Ford Fusions, Fiestas, and Lincoln MKZs. That issue was an expansion of another door-related recall from 2016 and affected both North America and Europe. All in, Ford’s door problem has garnered multiple investigations from the National Highway Traffic Safety Administration and resulted in millions of recalled units over the last four years.

Through the first quarter of 2017, the reoccurring latch problem has cost the automaker nearly $300 million in recalls. A recent filing with the Securities and Exchange Commission showed that the automaker expects to lose another $267 million resulting from this most recent issue.

Our advice is to take your F-Series into your dealership as directed and always wear a seatbelt. Ford claims it is unaware of any injuries or accidents associated with the problem.

[Image: Ford Motor Co.]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Svede Svede on Dec 18, 2018

    It's not because the body is aluminum. The issue is ice forming in the latch mechanism. Mine is currently in for the forth time. The first time was pre-recall and the dealership knew nothing about it. Once it got taken into the service bay and sat a few minutes it worked perfectly. The next two were for two different recalls. This latest one after both recalls is because the shielding didn't work on the last one. It's on day three at the dealership with Ford Customer "Care" saying they have additional steps and to have the dealer call them for instructions. Problem with that is I think it's just a dance. They've had it since 7 AM Monday. It's now Tuesday evening and Ford hasn't gotten back to the dealership with what to do. I called "Care" again and they said it could take 24-48 hours for them to respond. WTF? In the meantime there sits my $45,000 truck at the dealership I can't drive in the winter. I hope the class action lawsuit going through the courts results in a decent settlement not for the money but to kick Ford in the gonads.

  • Schurkey Schurkey on Jun 11, 2020

    When I was a Tech in the 1980s, Ford couldn't engineer a decent oil-pan drain plug. By the 1990s, Ford lost the ability to engineer a spark plug. You really think they're capable of engineering something complex? Ford sells a lot of vehicles because consumers graduate (or not) from public schools. (i.e., no experience with the real world, overly-sheltered, never had to research anything important that wasn't spoon-fed to them via "The Internet", incapable of performing due diligence.) GM has problems. They're mostly fixable by firing the top few layers of dead-weight management; and setting appropriate goals for the engineering staff. Ideally, we'd end CAFE, and roll-back emissions standards so that ten speed automatics and cylinder deactivation weren't needed; and we'd end the diversion of resources from those (and other) politically-motivated wastes of time, money, effort, and enthusiasm. Ford needs to build a car-crusher as the final process at the end of each of their assembly lines. No comment on Mopar; once the French get control over them, it'll be a moot point.

  • Teleedle It would seem that if the Chinese made cars and trucks are ready to compete on the world market that they should be able to compete without the need for government help through subsidies. That's never going to happen with the mindset of their leadership. The rate at which they've transferred the ability to copy to the rate of their abilities to innovate isn't really astounding, but it is truly indicative of their inherent abilities to see through problems and overcome without a lot of fuss. They just have a different way that seems to continually baffle the Western mind. It only goes back a few thousand years. The rest of the world just has to catch up... Without tariffs, three Seagulls could be bought for the price of one loaded Toyota Corolla. I would settle for a nice small pickup truck that can get 30-35 mpg, if the Chinese want to build something with real durability and value. I'm sure they can do that for about $10-12k US, too, dumping them all the way to the bank. Neither Trump or Biden or Bugbrain want that, though. Restrictive 'targeted' tariff ideas indicate that they all want protectionism and the Chicken Tax to continue. The price of living in freedum in the non compete world... and the hallmark of one upmanship by the political class towards more and more expensive transportation related needs. All costs are ALWAYS passed onto the end consumer. Tariffs are the burden of the extra cost. Tariffs are punitive, remember... as intended. The political class is still living off the backs of their constituents throughout the world... same as it ever was.
  • Theflyersfan One day, some of these sellers will come to the realization that cars are not houses and putting expensive upgrades into one doesn't equal a higher selling price down the road. $29,000? The only Challenger that has a chance of value down the road, and only with low miles, is the Hellcat.
  • SaulTigh The Cyclone engine was really powerful, but with a fatal flaw. Ask me how I know.
  • Tassos You can answer your own question for yourself, Tim, if you ask instead"Have Japanese (or Korean) Automakers Eaten Everyone's Lunch"?I am sure you can answer it without my help.
  • Tassos WHile this IS a legitimate used car, unlike the vast majority of Tim's obsolete 30 and 40 year old pieces of junk, the price is ABSOLUTELY RIDICULOUS. It is not even a Hellcat. WHat are you paying for? The low miles? I wish it had DOUBLE the miles, which would guarantee it was regularly driven AND well maintained these 10 years, and they were easy highway miles, not damaging stop-go city miles!!!
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