Ford Super Duty Owner Gets Refund After Diesel Pickup Grows Afterburner

Steph Willems
by Steph Willems

If the dome light in Shelley Shields’ Ford F-450 Super Duty stopped working, she could easily have read a book by the hellish glow emanating from underneath her pickup.

The Cochrane, Alberta driver returned the 6.7-liter Power Stroke diesel-powered vehicle shortly after purchase after noticing flames shooting from the tailpipe and the exhaust glowing like a certain part of Amsterdam, Truck Trend reports.

Photos posted to Shield’s Facebook page show the situation underneath — and behind — the pickup. Great for melting driveway ice, but definitely unsettling for the owner.

When Shields contacted Ford Canada for a fix, the automaker referred her back to her dealer. Luckily for Shields, the folks at Carstairs Ford didn’t take her for a ride. They offered to take back the vehicle and handed Shields a full refund.

While the owner walked away happy and no neighborhood cats found themselves toasted, the cause of the Ford’s red-hot pipe had forum posters wondering if the truck’s original equipment was to blame. The 6.7-liter Power Stroke’s 6.4-liter predecessor was once recalled for diesel particulate filter overheating, but the automaker claims this glowing Super Duty is a one-off.

In a statement, Ford North American Trucks and Commercial Vehicles Communications Manager Jiyan Cadiz claims the problem doesn’t stem from the factory.

“We have completed our initial investigation into the Super Duty in Canada and have determined it was caused by an incorrect repair after the truck was produced,” said Cadiz. “We are not aware of any other incidents, and we are taking action to prevent this from happening in the future. In this unique case, the customer returned the affected truck and received a refund.”

“Incorrect repair” is plenty vague, but Ford forum posters claim they know the real cause. Diesel fuel poured into the diesel exhaust fluid (DEF) tank during the pre-delivery inspection gets the blame, though it can’t be confirmed. If a technician did make such a whoopsies, it would essentially turn the exhaust system into an afterburner.

[Images: Facebook]

Steph Willems
Steph Willems

More by Steph Willems

Comments
Join the conversation
2 of 30 comments
  • Dukeisduke Dukeisduke on Oct 25, 2016

    This story showed up on the Ford Truck Enthusiasts (FTE) site recently, but they didn't have an explanation of the cause; just some vague statement from Ford that there would be a three month wait to get the truck fixed.

  • PRNDLOL PRNDLOL on Oct 25, 2016

    Hey watch the paint job!

  • Lorenzo I just noticed the 1954 Ford Customline V8 has the same exterior dimensions, but better legroom, shoulder room, hip room, a V8 engine, and a trunk lid. It sold, with Fordomatic, for $21,500, inflation adjusted.
  • Lorenzo They won't be sold just in Beverly Hills - there's a Nieman-Marcus in nearly every big city. When they're finally junked, the transfer case will be first to be salvaged, since it'll be unused.
  • Ltcmgm78 Just what we need to do: add more EVs that require a charging station! We own a Volt. We charge at home. We bought the Volt off-lease. We're retired and can do all our daily errands without burning any gasoline. For us this works, but we no longer have a work commute.
  • Michael S6 Given the choice between the Hornet R/T and the Alfa, I'd pick an Uber.
  • Michael S6 Nissan seems to be doing well at the low end of the market with their small cars and cuv. Competitiveness evaporates as you move up to larger size cars and suvs.
Next