When Joel Ewanick left Hyundai and signed on as GM’s marketing top gun, some people asked when he would do something like Hyundai’s warranties. Others said GM won’t dare. Announcing two new programs, GM dares, carefully.
Buy a Chevy and you can return the car within 60 days of purchase, “if the cars meet certain conditions,” Reuters says. This should get people in the showroom that are not quite so sure. GM is cautious also: The buyback option only is good for July and August.
Chevrolet also brings back “no haggle” pricing of Saturn lore.
They buyback option is called the “Love it or Return it.” The no-haggle pricing is named “Total Confidence Pricing.” It covers 2012 model-year vehicles at prices similar to what GM offers its auto parts suppliers. Says Jesse Toprak, VP of Market Intelligence at TrueCar:
“The buyback program is an indication of how confident Chevrolet is in its’ new product line up. It is a way to get people into showrooms and experience firsthand the significant investments the dealer body has made in the recent years. It is a smart and cost effective program that will work towards diminishing the perception gap of the Chevrolet brand particularly in coastal metropolitan areas where consumers have a stronger preference towards the import brands. No Haggle Pricing aims to eliminate the most stressful part of the car buying process, stressful negotiations. Although not nearly as attractive as the Employee Pricing, Preferred pricing based current program ensures every customer pays the same price with no haggle –same price GM offers to its’ suppliers. Similar programs have been quite successful in the past and we expect Chevrolet to get a decent boost from this promotion for the next couple of months.”