By on March 25, 2019

Tesla Model S Grey - Image: Tesla

Over the weekend, Tesla CEO Elon Musk asked the world to “please note” that prices on all Tesla inventory would rise by about 3 percent on April 1st. While it sounds like the setup to a particularly bland April Fool’s prank, Musk followed up by saying, “To be clear, this doesn’t affect Tesla website order prices. Existing inventory prices are currently slightly lower than on website. This will bring them in line,” which is only slightly funny.

The automaker is also scrapping its extended service plans, intended to provide annual maintenance on its vehicles. Considering how often Tesla adjusts pricing, this is the bigger story. But let’s give the money matters a little attention before making our deep dive into the company’s bold reliability claims (which is Tesla’s stated reason for the yearly maintenance program’s kiboshing).  (Read More…)

By on November 16, 2018

2003 Mercury Grand Marquis, Photo: Ford Motor Co.Elliot writes:

I have a 2002 GMC Yukon with 165k and a 2003 Grand Marquis with 150k. The plan is to keep them running forever. Any thoughts regarding products or services to accomplish this goal?

Your loyal reader,
Elliot (Read More…)

By on November 1, 2018

National Automobile Dealers Association chairman Wes Lutz doesn’t have much time for critics who claim traditional car dealers don’t want to sell you an electric vehicle. As EVs boast fewer moving parts and lower running costs, green car advocates often say dealerships view the vehicles as a threat to a business model that relies heavily on service visits for profit.

Not so, says Lutz. The parts that do move are the ones they profit from. (Read More…)

By on March 28, 2018

Image: 1993 Audi 90S

Back in January, we asked you B&B to tell us about the least reliable car you’d ever owned. The stories poured in, amounting to a shocking 240+ comments. It took us days to emotionally recover from the sad tales expressed in your replies.

But today will not be a day of tears. We want to know: what’s the most reliable car you’ve ever owned?

(Read More…)

By on February 19, 2018

Saab

One day, if we’re lucky, we’ll see a documentary showcasing old Saabs in their natural habitat. The slinky 9-3 plying the interstate between Burlington, Vermont and the Connecticut coast, a valiant 9000 prowling between a Denver lawyer’s office and home, and a black 900 convertible sneaking up on a rural farmers’ market.

David Attenborough will handle narration duties.

Until that time, we can draw comfort that a conservation program exists to keep this extinct brand on the road. Started last fall by the defunct automaker’s official parts supplier, the warranty program means Saab owners in the United States, Britain, and the brand’s Swedish homeland can look forward to smaller maintenance bills in the future. (Read More…)

By on September 3, 2017

Chevrolet El Camino 1966

While there are dealerships that will happily service your vintage automobile, there are reasons a lot of classic cars are wrenched at home or taken to speciality shops. It’s not typically in a service center’s best interest to hunt down rare discontinued parts and train employees on the reassembly of carburetors. But it still happens, especially among premium brands.

Porsche is rather obsessive about its heritage and has extended that to maintenance and repairs at a large number of stores. It isn’t alone, either. Mark Rogers, a 20 Group consultant with the National Automobile Dealers Association, estimates as many as 1,800 U.S. franchised dealerships are willing to service vintage cars. Some are even selling them — putting desirable classics on the showroom floor in the hopes they might garner positive attention.  (Read More…)

By on May 1, 2017

Too Many Dodges

Early last week, I brought the Charger into our local dealer to sort out a passel of recalls, not the least of which was a computer reflash to bestow Auto Park capabilities on my ZF-equipped Dodge.

This new programming, it must be noted, not only added the Auto Park feature (which actually works so seamlessly it beggars belief that Dodge engineers didn’t include it from the get-go to save themselves a world of bad PR) but also changed the font in the dashboard EVIC. I now look upon my digital speed readout with a level of disdain formerly reserved for soiled copies of the National Enquirer. Comic Sans would’ve been a better option.

Anyway, the car was also due for an oil change, so I scheduled that service for the same visit. Arriving at the desk, the mental fog cleared long enough to bestow upon me the presence of mind to inquire the cost of a dealer oil change for my Pentastar-equipped Charger.

“Uhhhh … justamomentlemmelook.”

Pokes at computer

“It was around eighty-four dollars last time. Soooo …. about the same again?”

Needless to say, I canceled the oil change, proceeded with the recall work, and broke out my tools when I got home.

(Read More…)

By on April 4, 2017

Auto Repair

According to the American Automobile Association, one third of drivers in the U.S. cannot pay for an unforeseen vehicle repair without going into debt.

AAA says the average trip to the shop will set you back between $500 and $600. So, what does that mean for the 64 million American drivers who can’t afford an unexpected repair bill? (Read More…)

By on April 21, 2016

51eS+S+iQjL

TTAC commentator Arthur Dailey writes:

Sajeev,

I take our two out-of-warranty vehicles to a local independent garage for maintenance. The owner is 100-percent honest and that is the most important thing. No unrequired work or surprises. He brings out all the replaced parts, the containers and bills for the replacements. He is not the least expensive, but he’s certainly less costly than any of the local dealers.

I have one vehicle, bought new, that’s had all work performed according to the manufacturer’s schedule. However, when I bring it in now, the conversation may go like this:

Me: “The book says that the coolant should be flushed and replaced.”
Mechanic (later that day): “I checked the coolant and it would be a waste to change it now.”

(Read More…)

By on December 22, 2015

2011 Chevrolet Camaro LT with an RS Appearance Package

Casey writes:

Hello Sajeev,

I have another question for you. My wife has wanted a Camaro and lately I have been thinking about surprising her with one for her birthday or maybe Christmas, so I have been searching the listings for a nice used example.

First thing I noticed is these cars sure seem to hold their value!

I found a Craigslist ad for a very nice looking, well optioned, 2011 Chevrolet Camaro 2LT with the RS package. “ALL scheduled service and maintenance has been performed by Chevrolet certified technicians,” the ad says and the price seems reasonable.

Then I see the kicker: the mileage is high for the year at 117,800. I know that a documented maintenance history is more important than mileage, so I wonder what impact higher mileage would have on a car like this? What problems could I run into sooner by buying a well maintained, high-mileage car?

(Read More…)

By on October 13, 2015

Stefan writes:

Dear Sajeev,

I am the last person who would want to be even peripherally involved in you losing your job or impeding that great Lincoln rebuild. I am a loyal reader of TTAC and “slavishly” read your column.

My Subie is just touching 120,000 miles. It has been a really great, reliable ride and I fortunately have a good dealer and private mechanic for the routine issues that pop up.

I want to keep the car as long as possible. I do oil changes and the roughly 60,000 mile recommended scheduled service on time. The engine sounds good, has good (for a Subie) pick-up, averages 20 to 23 miles per gallon, and still has a tight body. I anticipate the need for new shocks at some point soon and a muffler/cat replacement. (Read More…)

By on July 2, 2015

impp-1210-02-o+question-it+burning-oil-exhaust

Engines burn oil, but how much oil burn is normal is at the heart of a Consumer Reports study that examined nearly 500,000 new cars for how much oil they have to replace in their new car’s engine.

It’s a dirty, dirty business.

(Read More…)

By on June 16, 2015

 

On My Way! (photo courtesy: www.thejewisheducationproject.org)

On My Way! (photo courtesy: www.thejewisheducationproject.org)

Anonymous writes:

Hello Sajeev,

I was in contact with Mark Stevenson regarding my terrible, and unfortunately pretty common situation. I am post DUI (sadly not my first), but have quit drinking and am well on the road to recovery. I live in a city that does not have transit that will get me to work on time and therefore require a car to get there. (Read More…)

By on June 8, 2015

MyrtleBeach

That moment you realize the oldest car in the parking lot is yours.

Yeah, I just had that moment.

The car in question is a 2001 Honda Accord EX. Four-door. Five-speed. A dodo bird of a used car stuck in today’s finance driven market. I walked around the parking lot you see above trying to find one vehicle, any vehicle, that’s as old as mine.

The blue ’05-ish Caravan on the bottom left came a bit close, but it didn’t happen. Instead, everything else seemed to be on the younger side of the curve, the overwhelming majority of vehicles sold new at a later time in history.

(Read More…)

By on November 12, 2014

 

Edging out a bit more? (photo courtesy: www.productwiki.com)

Mike writes:

Hey Sajeev,

Long time reader first time writer. So here is my dilemma.

I have a 2007 Mazda 3 sedan 2.3L with a 5 speed manual that currently has 97,000 miles on it. It is modified with a Mazda branded CAI and cat back exhaust. It’s been a pretty much trouble free car for its life. I’ve always maintained it in terms of tires, brakes, suspension, and oil changes every 4,000 miles. This summer I recently even took the car round trip across the country. Before leaving for that trip I had the power steering fluid, brake fluid, and coolant fluid flushes and new spark plugs. I also had the strut mounts replaced and the rear shocks done.

So after getting home from my cross country road trip I let the car sit for two days. When I went to start it up it would crank a bunch but no start up until I cranked, stopped, and cranked again. The mechanic confirmed my suspicions when he said it was the fuel pump, more specifically the check valve. He said replacing the pump could be close to 800-1000 dollars.

(Read More…)

Recent Comments

  • Arthur Dailey: Southern Ontario/GTA resident. Back in the days of big v8’s the truism was that the body would...
  • cimarron typeR: How was your gas mileage in your 2nd test? It seems H/K artificially lower their rating to avoid...
  • Art Vandelay: Not so fast my friend…both of my Senators at the time were “Nay” votes (Shelby,...
  • PrincipalDan: Make my Kona a type of coffee bean and keep this little Hyundai.
  • loner: Beautiful car, and a nice choice. I had never given the GS much thought until the past week, but now I’m...

New Car Research

Get a Free Dealer Quote

Staff

  • Contributors

  • Timothy Cain, Canada
  • Matthew Guy, Canada
  • Ronnie Schreiber, United States
  • Bozi Tatarevic, United States
  • Chris Tonn, United States
  • Corey Lewis, United States
  • Mark Baruth, United States
  • Moderators

  • Adam Tonge, United States
  • Corey Lewis, United States