#maintenance

$110 an hour. That’s what certain European dealerships will charge for their $15 an hour technicians. Now granted you’re paying for the nice marble floor and a waiting room filled with old magazines, cable news and pretzels. But still that’s an awful lot of money to part with. In fact, a lot of dealerships make an exceptional living out of highballing the repair cost and lowballing the trade-in value once the customer sees the repair estimate. One outfit in particular with nearly ten dealerships in my neck of the woods clears the two million dollar mark just on this homegrown recipe for consumer disaster. So how do you avoid it?

Michael writes:

Sajeev, you always hear the advice to have a used car inspected before purchase by a reputable mechanic. But how do you implement that advice at your typical car lot? Dealer or independent, I can’t imagine they are excited about having someone drive off for several hours.

How does the B&B make this work? Leave your existing ride? Partially fill out a purchase contract? Leave your kids the showroom? Ideas, please, on how I phrase this “request” and what is reasonable to guarantee my return with their vehicle.