Tag: warranty

By on July 6, 2017

Rallye Mitsubishi Gatineau – Image: Mitsubishi Canada♪ Stand by your cars (temporarily),
And show the world you love them (temporarily) ♪

– Not Tammy Wynette

Mitsubishi Canada has decided to double the length of its comprehensive warranty and the duration of its roadside assistance, standing by its products like never before, and like nobody else, in celebration of the company’s 100th anniversary.

The celebration won’t last. Mitsubishi’s willingness to stand by its products for a decade goes only so far. One-upping Herman Cain’s 9-9-9 campaign pledge, the “10-10-10” plan — 10-year/160,000-kilometer comprehensive coverage and 10-year/160,000-kilometer roadside assistance, in addition to the existing 10-year/160,000-kilometer powertrain warranty — is a limited-time promotion.

“For the summer of 2017, we’re making the best warranty in the business even better,” says Mitsubishi Motor Sales of Canada CEO Tony Laframboise.

Thus, this is the summer of Outlanders, Canada. The summer of RVRs, Canada. The summer, I dare say, of Mirage. (Read More…)

By on January 5, 2017

candytangerineptcruiser

Longtime TTAC Commentator Nate writes:

Hello Sajeev,

An acquaintance bought a PT Cruiser new in 2002 and did some minor customizing, drove the crap out of it for a few years, then the transmission failed. Apparently, they “all do that.” So here’s the deal: I was out scavenging vintage (’77~’85) Mercedes parts and ran across a rolled and totaled 2008 PT Cruiser: can its transmission be used in his 2002 model ?

He seems to think that 2002 is a one-year-only deal. He’s disabled and on a tight budget, says the car is worthless even though it’s pristine, but he’d like to fix it if possible. Unfortunately. rebuilding the current transmission is not in his budget.

Any thoughts or comments would be helpful, but no, I won’t be doing a tranny swap on this cute little car. (Read More…)

By on August 3, 2016

20160802_085218

“Why,” the artist formerly known as Danger Girl snarled, waving a few stapled pages in the face of the frightened-looking, weasel-faced service advisor, “is there a balance payable on this?”

(Read More…)

By on March 15, 2016

2013 BMW X1

Anonymous writes:

Hi Sajeev,

As a long-time reader of Piston Slap and TTAC, I never thought I’d be writing for advice. You see, I usually buy new or manufacturer-certified cars with warranties and loaners and all the benefits that the extra money affords. Surely, any problems would be handled lovingly and without hassle by the dealer and maker. Mostly that’s been the case, but not this time …

(Read More…)

By on July 9, 2015

163787_Volvo_XC90_at_the_Swedish_Royal_Wedding

Volvo announced today it will warranty any replaced part and labor, not including wear-and-tear items and accessories, for the life of the car. The coverage extends only to service at dealerships.

Volvo owners will pay for the initial replacement parts and labor on vehicles with expired warranties, but Volvo will pay for any additional service on that part for as long as the owner has the car. The parts warranty covers all models from all years and will be honored at all North American Volvo dealerships, according to the automaker.

(Read More…)

By on April 6, 2015
IMG_8744

(photo courtesy: svtrichie @ www.Hyundaiforums.com)

Jimmy writes:

I hope this new year finds you well. Back in 2007 I bought a new Hyundai Santa Fe. Nothing special, no ABS or four wheel drive. But it did have 20”s on it with low profile 12 inch wide tires. Later that year I had the chance to drive it in the snow. First time ever. Was not a good time.  (Read More…)

By on December 6, 2014

front

Way back on August 13, 2013, just two comments into the discussion in which I trumpeted to the world the selection of the Chrysler Town and Country S as the chariot of choice for the mid-size Kreutzer family, user “Infinitime” wrote: The only hesitation I have about buying a Caravan when the time comes, is their propensity to use the most fragile components for the automatic transmission. Hopefully, the design of the new six-speed has finally addressed this concern. Well, here we are just a year and three months later and I am forced to acknowledge the wisdom of the best and the brightest and ponder, once again, why it is that transmissions always seem to grenade on rainy, crappy days. (Read More…)

By on December 1, 2014

 

Dat Complexity. (photo courtesy: byzantineempire1.weebly.com)

Mehran writes:

Greetings to you Sajeev and your evil twin Sanjeev, (yeah he’s dead to me – SM)

First of all thank you very much for answering my other question, just to give you an update on that, I ended up not buying the extended warranty. Now we recently bought a 2012 Toyota Highlander Limited to replace my wife’s old car(V6, 5 Speed automatic with the towing package which adds the trans cooler) it has 34K miles and this one has the extended warranty (100K or 2019). The issue that we have with the car is as follow, after a cold start (in the morning) if I put it in any gear (D or R) something funny happens, the transmission acts funny, it goes in and out of the gear couple of times. For example if I want to back-out of the garage when I put in R and give it a little gas it starts going but for a quick second it seems like that the transmission dis-engages and then re-engages and the tachometer jumps from 1K to 3K. If I wait about 10 sec after I start the car and then put in gear everything is OK. (Read More…)

By on November 13, 2014

Starting in the model year 2015, Mazda Canada is extending its new vehicle warranty program to include unlimited mileage, while retaining the time limits on its coverage.

(Read More…)

By on September 29, 2014

 

(photo courtesy: new.minimania.com)

TTAC commentator WheelMcCoy writes:

Hi Sajeev,

With MINIs, fun is directly proportional to repair bills. A couple with a 2009 MINI Cooper S bought an extended warranty which expires in February 2015. They hope to sell their MINI around then, but the run flat tires are worn down to their wear bars. To tide them over for 6 or 7 months, I suggested they buy some good handling low tread wear all season tires (they are in the Northeast) and an air compressor with goo. With normal tires, I’d argue they’d enjoy their MINI even more and might even want keep it after the extended warranty. But they are inclined on getting expensive run-flats to not hurt the resale value. Most likely, they will trade-in rather than sell on their own.

Appreciate your input and any alternatives we haven’t considered. (Read More…)

By on April 23, 2014

Marc writes:

Hi, I haven’t seen this addressed anywhere.

I have 2006 Lexus RX400H with 106,000 miles. The vehicle is bulletproof never having a repair, it even has it’s original brakes. I traded in a 2000 RX 300 for it. The 300 also never had a repair. (Read More…)

By on March 17, 2014

Mark writes:

Sajeev–

I’m sure you’ve fielded similar questions in the past, but in the spirit of basic cable, here’s a potential re-run: I have a 2012 Mustang V6 with the performance package & a 6-speed manual. It’s coming up on 26k miles, so I’ve got 10k miles and/or about 9 months before the 3/36 bumper to bumper warranty expires. The car has had a couple issues covered under warranty so far, with the biggest one being a new steering box at about 15k miles. A nearby Ford dealer will sell me a Ford factory warranty (not an aftermarket roll of the dice) to basically double the 3/36 coverage for about $1200. (Read More…)

By on March 14, 2014

Warranty claims paid

From time to time someone comes to me with a great idea: instead of surveying car owners to get TrueDelta’s reliability stats, why not use warranty claims data? The reason why not: manufacturers consider such data to be highly proprietary. So when I heard that the auto industry’s “first OEM warranty and recall study” was going to be presented at a Society of Automotive Analysts meeting, I was intrigued. Had someone gotten their hands on this data? What were they able to learn from it?

(Read More…)

By on November 4, 2013

Mehran writes:

First of all I wanted to thank you for your great blog, I read it daily. Now I recently have bought a 2010 Lexus RX 350 with 30K miles on the clock. the original warranty will expire this coming January, since I have bought the car I have put about 5K on it without any problems, now should I buy the extend warranty or not?

The car was a returned 3 year lease which I got a pretty good deal since the dealer was a family friend; at that time they quoted me $2000 for the 5 year 75K extended warranty. (Read More…)

By on October 21, 2013

Susan writes:

So I found a 2011 Saab 9-5 that I just love. I have never owned a Saab. Do they break a lot? I don’t want to spend thousands on car repairs. Been there done that. Please let me know what your honest opinion is on whether I should buy this car or not. Thanks for your time. (Read More…)

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