Long-Term Update: 10 Months In, Our 2015 Honda Odyssey Finally Has A Problem

Timothy Cain
by Timothy Cain

8,000 trouble-free miles ended in early April when our 2015 Honda Odyssey EX began squeaking, squawking, and groaning.

An intermittent rattle in the glovebox this was not. The noise was growing worse by the day. Sounding like a flexing structure when turning into an uneven parking lot entry, like a handful of golf balls bouncing around together when traversing a rougher section of road at very low speed, and like a dying crow in nearly every other circumstance, our Odyssey went from refined to cacophonous in a matter of days.

All blame was laid at the feet of our minivan’s power sliding doors, large apparatuses responsible for shuttering two vast orifices in the sides of a 17-foot-long pod that lacks the inherent structural rigidity of a traditional three-box saloon car.

We all know the issue with taking your vehicle to the dealer to complain about a noise. Formerly distinct, easily located, and consistent, the rattle or squeak or scrunch is silenced when the service technician who normally swaps tires can’t hear anything.

But I was certain that wouldn’t happen in this case. In fact, I knew the noises would be more prevalent in the dealer’s parking lot than it would be on a proper test drive, where the higher speeds of highway driving mask the sound and the type of road imperfections that amplify the noise aren’t common.

Two staff members at the dealer where I dropped off our Odyssey, Portland Street Honda in Dartmouth, Nova Scotia, are responsible for sound checks. On board with me and only half a lap of the store later, the creaking and groaning was abundantly obvious to the first technician, and I was returned home to await a fix.

(Full Disclosure: I was very briefly a sales consultant at Portland Street Honda in 2003. The dealer has long since been under different ownership and turnover has largely removed many employees from that era, none of whom I knew particularly well to begin with. I’m not sure a single person at the dealer even knows this, though some are aware of my current profession. The Odyssey was acquired from Centennial Honda in Summerside, Prince Edward Island, where the owners are personal friends.)

Both rear sliding doors were lubricated, but the second technician’s test drive around the store suggested the remedy was not sufficient. Both rear door sliding strikers were adjusted. Again, the noise was still prevalent. More lubrication was added to the rollers all around both sliding doors, and the noise was gone. Offered to go for a test drive with the technician to confirm the absence of the noise, it was obvious from the first manhole cover we traversed that this was the van I remembered so fondly. It also made clear that prior to the dealer visit the noise was worse than we realized — we had simply adapted. It had been ages since the Odyssey was this quiet.

The service experience was notable for a few reasons. First, the issue was resolved quickly. Second, the degree to which I was encouraged to return for warranty repair on the rollers if the noise returned or for any other noise that caused annoyance was a pleasant surprise. Both the technician and the service advisor insisted that they want people to return to the dealer when niggling issues have the potential to create festering resentment. If the dealer can fix the problem quickly, you’re back to being happy with your car. But if left to rattle, you enjoy your car less and less and perhaps consider another automaker when the time for replacement arrives.

Based on forum complaints, noisy doors on fourth-generation Odysseys aren’t unheard of, but when repaired once, the issue seems permanently resolved. Wondering if the noises in your Odyssey’s doors indicate more rapidly advanced aging than you would have expected in a Honda van? Visit your dealer, get your Odyssey back to like-new condition.

Once again then, our low-mileage 2015 Honda Odyssey feels — and sounds — like a brand new vehicle. The six-speed transmission about which I’ve complained in the past is far less likely to offend than it was when new. The Odyssey’s 248-horsepower 3.5-liter V6 engine feels like a 285-horsepower V6. Urban fuel economy of 24 miles per gallon is more than tolerable in a 4,500-pound eight-seater. Back on Michelin Primacy MXV4 all-season tires after a long season on soft winter rubber, the Odyssey has regained the Accord-like handling that separates Honda’s minivan from the pack.

And the doubts about our van’s long-term quality created by the serious sound of a flexing structure at only 8,000 miles? Erased.

Timothy Cain is the founder of GoodCarBadCar.net, which obsesses over the free and frequent publication of U.S. and Canadian auto sales figures. Follow on Twitter @goodcarbadcar and on Facebook.

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  • Professional Lurker Professional Lurker on May 23, 2016

    We have a 2014 EX-L with almost 19,000 miles on it now. The only problem I'm noticing is that the window in the passenger-side sliding door is a little slow to go up compared to the other. I feel a bit of play in the window, so maybe that's the source of the trouble. I really ought to get it to a dealer before the basic warranty expires in October, but I'd been dragging my feet about getting it done. One reason is procrastination, but another is my fear that the dealer will dismiss it and charge me with a diagnostic fee. Overall, I'm pretty happy with the van. The only problem I have is that being used smaller cars, I occasionally have trouble dealing with its prodigious girth in narrow streets, particularly with the huge mirrors it has.

  • JLGOLDEN JLGOLDEN on May 24, 2016

    My brief ownership of a '14 Kia Cadenza was haunted by roof structure creaks, also brought on by passing over uneven driveways at very low speeds. The dealer and regional manager compared it to other creaking Cadenzas and said "...this won't get fixed, it's a trait of the car". Unacceptable. I suggested that the dealer drop the headliner to add structural adhesives and foam filler material between the roof structure and bracing. They would not even attempt it. A week after a traded it, Kia engineering released a bulletin suggesting that in response to creaking Cadenza roofs...dealers should drop the headliner and add structural filler material...

  • Carson D I was thinking that this is such a nice car, and it is a bit of a shame that you use it so little. Then I remembered that I still have a car that I purchased new in 2007 which now has 78,000 miles and is sitting in a parking space I moved it to so my parents could park in its space when they visited about a month ago. That your 2019 Golf Sportwagen had headliner and water intrusion issues is a stark reminder that people who still buy VWs are like those people who still vote for bail reform politicians after they've been assaulted by someone who'd already been arrested for violent acts half a dozen times in two months. I knew two people who bought new Jetta Sportwagens who suffered spooling mesh headliners that became jammed, unfurled and frayed combined with leaking two-plane sunroofs...in 2009! They were also involved in a class action lawsuit about 'mandatory optional' equipment that they paid for that the cars weren't actually equipped with. I think it was Bluetooth links.
  • Bd2 Engine problems have been fully remedied, please have no further concerns. All customers are satisfied, check Google and Reddit for further information. Salutations and please have a nice day.
  • Wjtinfwb Keep it. A good car you're not tired of is like a great dog. Irreplaceable. After 45 years of car ownership, there's just a few I wish I never sold and realized my total proceeds from selling those few cars was less than 75k dollars. Not a lot of Lexus that you'd say are irreplaceable, but a solid GS is one of them.
  • Add Lightness Lots of Eye rolling with the Urus.Less eye rolling with the equally useless (or should I say underutilized) LM002.
  • Tim You can't buy Fisker for $27 million. All that buys is the shares, which are basically worthless at this point. To buy the company you have to ante up the $1.3 billion owed to its creditors, otherwise they'll just take it away from you in a few weeks.For all we know the house may also be leveraged to the hilt. That seems to be how this guy rolls.Still, if I had to choose, I'd choose the house. I hate EVs.
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