After facing consumer complaints and lawsuits over consumers failing to get advertised fuel economy Ford announced on Thursday that it will be downgrading the combined MPG rating of the C-Max Hybrid from 47 to 43.
According to Automotive News, Ford says the discrepancy consumers have been seeing is because the C-Max Hybrid was never actually tested. Instead the Ford says that it relied on data from the Fusion Hybrid, with which it shares drivetrain components. Ford says that it will now test the C-Max Hybrid itself. Current C-Max Hybrid owners will be compensated with $550 and lessees will receive $325. Cars still on dealer lots will be relabeled with new Monroney stickers while owners and lessees will be notified by mail. It’s not clear if Ford will drop the price of the C-Max Hybrid by a similar amount. If you are a C-Max owner or lessees and have questions, you can contact Ford’s Customer Relationship Center via the web, or by phone at 800-392-3673.