By on January 18, 2021

Mach-E

According to macheclub.com, the arrival of your Ford mock ‘Stang may be delayed, although no reason had been given until now, when the enthusiast site reached out to Ford for comment.

Mach-E

“As part of our commitment to delivering high-quality vehicles, we are conducting additional quality checks on several hundred Mustang Mach-E models built before dealer shipments started last month,” said Emma Bergg of Ford public relations. “We want to ensure they meet the quality our customers expect and deserve. We notified affected customers that they may receive their Mustang Mach-Es on different timing than previously discussed. The team is working to expedite these vehicles, and we hope that customers receive them ahead of targeted dates, providing there are no COVID-19-related transportation delays.”

Mach-E

As for the total number of vehicles impacted by the additional quality checks, Bergg said, “It applies to several hundred vehicles, those customers who have been emailed.”

In the story, it was noted that several dozen Mach-Es were recently spotted having been shipped from the plant in Cuautitlan, Mexico to a rail yard in Kansas City, Missouri. We reported previously about the first delivery of an E to a dealership in Texas, so they have started trickling in. We’ve also discussed the electrification of the car posing as a Ford Mustang variant, causing a number of readers to weigh in with their take on the horse that’s too tame.

[Images: Ford]

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49 Comments on “Deliveries of Mach-E Stall...”


  • avatar
    indi500fan

    If they want to boost the Ford stock value, they need to adopt the Tesla approach of ignoring anything that can’t be fixed over the air.

  • avatar
    ToolGuy

    http://www.aleanjourney.com/2015/02/you-cant-inspect-in-quality.html

    —–
    ‘Inspecting to pull out the failed items from the production before a customer sees them is a path to failure. When companies do this, they are trying to inspect quality into the product. However, 100% inspection has been shown to be only about 80% to 85% effective. If the process is this bad, the process needs to be improved.’

    ‘”Inspection does not improve the quality, nor guarantee quality. Inspection is too late. The quality, good or bad, is already in the product. As Harold F. Dodge said, “You can not inspect quality into a product.” — W. Edwards Deming, Out of Crisis’
    —–

    • 0 avatar
      ToolGuy

      Having said that, it is entirely possible to have a very good process and experience a supplier spill during startup.

    • 0 avatar
      SCE to AUX

      +1

      It’s amazing how many companies still rely on inspection to weed out problems. Deming also demonstrated that adding inspectors in series can actually reduce quality, since each inspector figures someone else will catch the defects they miss.

      Tesla is living proof of the inspection problem – their processes are clearly out of control, and their designs aren’t robust enough to provide poke-yoke assembly. You shouldn’t need skilled artisans to build cars in the 21st century.

      As for this issue, Ford’s statement is filled with so much Newspeak it’s hard to know the truth. The only good part is that they know something’s not right, and intend to fix it before it’s in the field. But their recent track record on new product launches is not promising.

      • 0 avatar
        Drew8MR

        LOL, just got an email from Ford about the Bronco, and they are basically saying 2022 for anything but the volume 4DR trims.

        • 0 avatar
          Drew8MR

          Order Tips – Due to overwhelming demand, we expect that certain configurations may lead to extended wait times. These include:

          Two‑Door
          Wildtrak™ Series
          2.7L Engine
          Sasquatch™ Package
          Lux Equipment Group
          Leather‑Trimmed Interior

          Additionally, some vehicle options that are slated for late availability will delay the build and delivery of your order.* These include:

          Black Modular Painted Hard Top – Deliveries beginning in late summer 2021.

          Dual Top (vehicle ships with both a hard top and a soft top) – Deliveries beginning in late summer 2021.

          All-Black Interior Seating Option on First Edition – Deliveries beginning in late summer 2021.

          Roof Rack With Four-Door Sasquatch Package – Available in 2022 model year.

          Manual Transmission With Sasquatch Package – Available in 2022 model year.

          Body Color and White Painted Modular Hard Top – Available in 2022 model year.

          • 0 avatar
            Scoutdude

            To be fair the last 4 items were added after the reveal in response to customer requests so not really surprising that those options won’t be available in the short 21 MY.

            The rest I’m sure is a response to what people are building in the configurator and the parts that are available/ordered.

    • 0 avatar
      starskeptic

      “Out of the Crisis”

  • avatar
    mcs

    “their take on the horse that’s too tame.”

    With a 0-60 time of 4.8 to 3.5 seconds, it’s faster than a lot of current and past GTs. Ford can decide if they want to call this a Mustang variant or not. If they want to call their performance vehicles Mustangs, then since this is obviously a performance vehicle, it fits. The Mach-E is more of a Mustang than many of the coupes that have had the nameplate slapped on them in the past. You might have an argument that it’s not a Mustang because of four doors or the fact that it’s lifted, but claiming or even repeating the claim that it’s too tame is idiotic when the performance numbers clearly show otherwise.

    • 0 avatar
      ajla

      Is 0-60 the only relevant performance metric for a “Mustang” though?
      ——-

      “Ford can decide if they want to call this a Mustang variant or not.”

      No one is saying they can’t, but that doesn’t mean people have to enjoy those choices.

      • 0 avatar
        el scotto

        @ajala Sir, I realize that some Mustang purists regard the Mach E as a greater abomination than fried hot dogs with ketchup on them. Good new: Mustang won the muscle/pony car war. GM will(or has) stopped building the Camaro. Stellantis’ plan to stay alive/relevant in North America is to Hellcat everything. Adult tricycle? Hellcat! New home office chair? Hellcat! This Mustang will appeal to former Mustang owners who need; wait for it, a useful backseat. Think people with children and a garage to plug it in.

        • 0 avatar
          FreedMike

          Hellcat everything!

          You know, there are worse plans.

        • 0 avatar
          ajla

          “This Mustang will appeal to former Mustang owners who need; wait for it, a useful backseat.”

          So what is the Edge ST and Explorer ST for? This goes back to my main gripe, I don’t see how watering down an IP to “anything with a horse logo, three-bar taillights, and 0-60 time of somewhere between fast and Avalon” is a good move. However everyone on here tells me it is genius so I guess we’ll find out.

          Still, the “wants a useful backseat” market didn’t suddenly start existing in 2020. If this succeeds then it seems like Ford really dropped the ball by not offering a Mustang-branded vehicle with more utility before now. It extends to other brands too. Maybe the Magnum and Charger should have been called the “Viper Wagon” and “Viper Sedan” instead?

          • 0 avatar
            FreedMike

            I don’t know if the “electric Mustang” approach is genius, but I do think it will sell, assuming they get past these launch issues.

      • 0 avatar
        28-Cars-Later

        “No one is saying they can’t”

        Ahem… I am saying they cannot. Your honor and may it please the court, Ford Motor Company has done nothing but show neglect and abuse to its child, the Ford Mustang. I petition the court for temporary parental guardianship until a new permanent home may be found.

        • 0 avatar
          FreedMike

          May it please the court, the defendant b*stardized the Mustang name when it slapped it on a glorified Pinto back when “The Brady Bunch” was still on the air.

          May it also please the court that the current Mustang is so good that no one should really care about what this new electric car is called.

          Case dismissed, Your Honor?

  • avatar
    Pig_Iron

    Not a very good start for their premium ugly 4-door hatchback. It’s like a prelude to the first 100 Biden days, you know, before Article 25.

    • 0 avatar
      el scotto

      @Pig_Iron, so you really think Vice President Kamala Harris will invoke the 25th amendment? Are there any facts supporting this projection? Or are most of us not receiving the true insider information? Lemmme see, so far the first 100 days will see executive orders countering many of Trump’s EO’s, rejoining the Paris accord, and actually having a national plan to distribute Covid-19 vaccines. A great many don’t seen Article 25 being invoked. What they do see in the first 100 days is the multitude of knots being taken out the ropes that were used in a goat rodeo presidency.

    • 0 avatar
      N8iveVA

      Please stop injecting political comments into a car blog.

      • 0 avatar
        Lorenzo

        It’s not about politics, it’s about governance. Biden is on record as advocating a transition from petroleum – that’s a policy position that affects the auto industry.

        Biden has also referred to Harris as “President-Elect Harris” at least once, and also reportedly told President Obama, if he needed Biden to step down, “I’ll just get a disease and resign.”

        To clarify, it takes members of the cabinet, or other executive officers, not just the Vice President, to trigger the 25th amendment. Both houses of Congress play a role in the decision to remove a sitting President involuntarily, with the Vice President becoming “acting” President, since the President so removed retains the power to regain the office.

        This is not politics, it’s Civics 101, and since policies proposed by those individuals involved affect the auto industry, it’s appropriate to discuss – civilly – on a auto website.

        • 0 avatar
          ToolGuy

          “Biden is on record as advocating a transition from petroleum”

          The man (strongly) prefers the [electric] train.

          “Biden became known for riding the train starting from his very earliest days in the Senate, when he made a point to return home nearly every night to help raise his young sons after his wife and young daughter died in a car accident in 1972. His embrace of Amtrak — and the friends he made among the train conductors and staff as a regular — was featured in a short film that aired during the Democratic National Convention last August.”

          https://tinyurl.com/y53m3mev

          • 0 avatar
            ToolGuy

            Extra credit – count the ‘Automotive’ references and implications in this article:

            https://news.yahoo.com/america-california-again-thats-bidens-110050453.html

      • 0 avatar
        RHD

        It almost seems like we have a Russian troll on board here, whose intent is to divert the discussion from the matter at hand and make people start arguing with each other.
        That said, regurgitating the AM right-wing radio talking points is hardly intelligent banter.

    • 0 avatar
      EBFlex

      ” It’s like a prelude to the first 100 Biden days, you know, before Article 25.”

      Lol you think the racist Alzheimers patient will make it to 100 days?

  • avatar
    Cicero

    The flush n fix procedure didn’t work very well for the revised Explorer, whose big introduction turned into a fiasco. What’s keeping Ford from building its cars right in the first place?

  • avatar
    aja8888

    Where did “Quality is Job One” go?

    • 0 avatar
      Lorenzo

      I guess Alan Mulally took it with him when he left. He never really got it to apply to new model roll outs. Those are problems with specific assembly plants, and Ford prefers to ship problem units to other assembly plants for repairs/corrections rather than deal with the problematic assembly at its source.

    • 0 avatar
      Imagefont

      As I recall, Ford vehicles built during the “quality is job one” era were some of the worst Ford vehicles of all time. This includes the 1994 Mustang – absolute junk and hideously ugly.
      When your slogan tries to reassure your customer that quality is important, you know the product is junk.
      Like calling something “professional grade” – you know it’s anything but professional. Or putting “VIP” in your name – then it’s definitely not for actual VIP’s.

  • avatar
    zerofoo

    When I first saw the Mach-E at CES in Las Vegas, I overheard a couple of German guys discuss the Mach-E’s looks.

    They said “It looks like an Infiniti SUV – and not in a good way.”

    • 0 avatar
      Rnaboz

      Having just seen an Infinity with my wife yesterday, the Infinity looks very “Bloaty”. After seeing the Mach E in person, it was not bloaty at all. It isn’t my cup of tea but looks ok.

  • avatar
    EBFlex

    Oh let’s all put on our shocked face. A Ford with quality issues.

    Looks like Farley is Jim Hackett 2.0. Can’t wait for the major quality issues with the mall crawler Bronco when it (finally) gets released. They’ve already delayed it “due to supplier issues” but we know that’s not true. It’s quality-related because ever since Alan Mulally, quality has not been a thing at Ford.

    • 0 avatar
      el scotto

      @EBFlex Sadly Billy Ford should’ve went with Joe Hinrichs, a plant manager. But noooo, a cheap furniture salesman and the now the worst possible type of executive; ie.credit stealing; kiss up, kick down is supposed to be Ford’s savior. I’d say 99% of ALL Wranglers are mall crawlers on the same level of the VP of Mid-Atlantic sales riding a Harley to make him a bad, bad man. I’ve asked before,and as usual you remained silent on Ford’s supplier issues. You seem to be the only one with unique insight to Ford’s supplier problems. Care to share that info with the B&B?? It is very gratifying to see you state that Ford built quality vehicles while Alan Mulally was in charge. Meanwhile, the F-150 remains the best selling truck and ergo vehicle in North America.

      • 0 avatar
        EBFlex

        I never stated Ford built quality vehicles when Mulally was in charge. He cut quality to a non existent level. One of the worst CEOs Ford had. Hackett was much worse though

        • 0 avatar
          mcs

          @ebflex: Was it Mulally that gave us the paint shedding aluminum panels? I can’t remember. Every so often you see an Expedition with a tailgate losing paint. Suppose it’s better than rust.

          My experience with an Expedition was a persistant squeak that was caused by a cross-threaded bolt. Took months of battling the dealer to get it fixed. Haven’t bought a Ford since.

          I have far more horror stories about the GM cars I’ve owned and rented along with some Chrysler stories as well. Plenty of BMW issues too. To be honest, I think I could find issues with any brand.

  • avatar
    EX35

    Is this thing better than a Tesla 3 Performance? I was pretty blown away by the Tesla.

    • 0 avatar
      SCE to AUX

      I don’t know what ‘better’ means, but I don’t think the Mach-E is intended to compete with the 3P as a track car.

      The performance version will be very good, but it’s a CUV with a different mission. It will be compared to the Model Y.

      The Model Y beats the Mach-E for efficiency, range, and 0-60 (I think). I’m not sure about utility (space). The Mach-E at least has a driver-facing display, and almost certainly better build quality than the Tesla.

  • avatar
    FreedMike

    Great, a repeat of the Explorer/Aviator debacle.

  • avatar
    conundrum

    Forget the Mach-E. New F150s are piling up in lots around Detroit, as the Autoextremist pointed out on Jan 4. That’s really serious for the corporation. The cash cow in trouble. All requiring rework apparently. Evidence that Ford is out to lunch yet again, doesn’t know its a*s from its elbow, and doesn’t understand quality asurance — as mentioned by prior posters. First the crap new Lincoln SUVs from Mexico, then the Explorers from somewhere else, then all these new 2021 F150s, and now the Mach-E.

    They also have a new idiot in charge, Farley, replacing the old idiot filing cabinet man.

    Worth reading, starts about halfway down (it’s the Jan 4/21 edition, so the link below will change next week):

    http://www.autoextremist.com/current/?currentPage=3

    Its been eight years since Ford forgot all they knew about hanging doors and tailgates straight with the then new Escape. C/D found the dash wasn’t centered on their review example; a bigger gap to the door on one side than the other. And that’s when ex-Boeing Christ the savior Mullaly-man was in charge and had “changed the culture”. Back on his old home turf, they were brewing the Boeing 737 Max without a clue in the world.

    The type of criticism the Autoextrwmist provides is completely missing from The Truth About Cars these days. Instead we get pabulum designed to not offend anyone, shocking revelations and taking stands about complete non-issues, and press rewrites. Time to step up and be counted on things that really matter.

    I wouldn’t touch a Ford with a bargepole. They’re out of it.

    • 0 avatar
      FreedMike

      Well, to set the record right, none of Lincoln’s SUVS are made in Mexico – I think you’re referring to the Aviator, which is made in Chicago, as is the Ford Explorer. But, yes, it seems like Ford has a real problem rolling out new product. And if the refreshed F-150 launch is similarly botched, yes, that is a real issue.

      Disagree about TTAC soft-pedaling Ford’s quality issues, though – they ran any number of pieces criticizing the Aviator rollout, and they’re certainly not being quiet about the Mach-E rollout either.

    • 0 avatar
      Scoutdude

      Thankfully the BS of the autoextremest isn’t here. Fact is those bulk of those F-150s were sent to wait for the seat belts to come in. Others were sent there because they need final programming since the chip shortage led to modules being installed that hadn’t been programmed yet.

      • 0 avatar
        FreedMike

        Ok, re-read your statement: “vehicles missing seatbelts and engine computer chips.”

        That stuff’s like pinstripes or floormats…no big deal. Nothing to see here…move along!

        (Snark aside, if Ford’s bestselling vehicle – the vehicle they’d cease to exist without – isn’t being shipped from the factory with seatbelts and engine computer chips, and they have to pay to transport them somewhere where the vehicles wait to be so equipped, that’s pretty f**king bad, if you ask me. And given the company’s history of recent botched launches, it’s becoming a familiar story, isn’t it?)

        • 0 avatar
          Scoutdude

          It hasn’t been engine computers, yet, they drive them off the line, so far it has been other modules that were present but needed to be programed for the vehicle configuration. Both were supply issues and waiting for tose parts would have meant waiting to start production. As you mention it is their best selling and most profitable vehicle any delay would cost them volume and profits. It is the right call to start cranking those trucks out and take care of those items post production.

  • avatar
    jimmyy

    For many years, Ford has put hiring and promoting a diverse and inclusive workforce over hiring and promoting talent. That is the problem at Ford. If you are a white male with a degree from a top engineering school, don’t waste your careeer at Ford. You may land up stuck at the bottom working for someone with a degree from a community college. That is how it works. Such a mistake will take many years to correct so the quality problems will continue. You will never see wall street firms make this mistake.

    • 0 avatar
      28-Cars-Later

      All animals are equal, but some are more equal than others.

    • 0 avatar
      FreedMike

      I suppose this is the part where you prove that the guy in charge of the Mach-E rollout is a “diversity hire” with a community college education.

      While you’re busy trying to blame corporate incompetence on diversity, you should throw some other BS to blame on diversity. How about excessive farting, vaginal dryness, and the impending supernova of our sun in the year 2,443,332,112? I mean, if you’re gonna spout BS, go all the way with it, my man.

  • avatar
    ToolGuy

    Is Jim Farley sleeping on the factory floor? I sense a lack of commitment.

    (Kidding – maybe.)

  • avatar
    RobertFahey

    Anyone remember the 2013 Escape. I lost track of how many times it was recalled. https://www.autonews.com/article/20140815/OEM11/140819918/ford-recalls-2013-escape-for-11th-time-this-time-for-wiring-problem

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