PSA PSA: Replacement Jack Stands Recalled

Steph Willems
by Steph Willems

The Harbor Freight saga continues, with the company now issuing a recall of the jack stands meant to replace earlier jack stands recalled due to their collapse risk.

After calling back its 3- and 6-ton Pittsburgh brand stands, the tool company learned of a mechanic who did exactly as he was told, trading in his old, defective 3-ton stands for a new set. However, the new stands couldn’t handle the weight of a Volkswagen Golf. So here we are.

A notice on Harbor Freight’s webpage lists the item numbers of an expanded list of products, describing what kind of refund or store credit owners can expect when they turn them in. You’re encouraged to shop, of course.

The new list is more extensive than previous, and now including 12-ton models. Initially, the issue was that the stands could collapse suddenly when burdened with the weight of a vehicle. There’s still a callback on those models; the latest list concerns models that, while not recalled due to safety concerns, some owners might not feel comfortable using. It’s a good faith gesture on the part of the company.

However, the 3-ton model whose base split along a weld after encountering a Golf is under recall (note: image above does not depict this specific model). Via a letter to customers published by Road & Track, Harbor Freight owner and founder Eric Smidt apologized for the loss of customer trust.

“I’m disappointed and embarrassed because we’ve identified a welding defect in a small number of the Pittsburgh 3 ton steel jack stands (SKU 56373) that replaced the recalled jack stands,” Smidt said. “We’re now adding these jack stands to our recall. Unfortunately, this defect wasn’t discovered during the initial recall investigation.”

He added that the rest of the company’s jack stands were examined for the same fault, and turned up nothing. In the second explicit apology of the letter, Smidt said, “While we’ve dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement.”

[Image: Harbor Freight]

Steph Willems
Steph Willems

More by Steph Willems

Join the conversation
2 of 39 comments
  • SSJeep SSJeep on Jul 08, 2020

    HF just resells stuff from China using generic brand names. So when they say, “While we’ve dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement.”, you can be assured that the level of "tests and inspections" before the recent recall were close to zero.

  • Schmitt trigger Schmitt trigger on Jul 08, 2020

    Quality assurance, according to penny pinching businesspeople, is a non-value-added operation that must be eliminated. I am not kidding, I have heard those words.

  • Lou_BC "respondents between 18 and 80 years old" Basically anyone deemed an adult who might be allowed to drive.
  • Lou_BC They will do fine if they come up with some cool sedans ;)
  • Mister They've got their work cut out for them. I live in a large metropolitan city of 1.2+ million people, the is a single Mitsubishi dealer. It's really more like a used-car dealer that sells Mitsubishi on the side. With the remarkably cheesy name of "Johnny Legends".
  • Kjhkjlhkjhkljh kljhjkhjklhkjh WHAT !?
  • Jeff Matt--I think this is a good move for Mitsubishi to expand their presence with satellite dealers. I had a 85 MItsubishi Mighty Max and my sister had a 83 MItsubishi Starion. MItsubishi needs to add a compact pickup to compete with the Maverick and the Santa Cruz but offer it for less. A smaller more affordable truck will sell. I believe MItsubishi should still offer an inexpensive subcompact like the Mirage it will sell in a slowing car market with high msrps. Yes I know the Mirage is probably going to be canceled but I believe in these times it is a mistake and they should reconsider cancelling the Mirage. Toyota is having problems selling the new redesigned Tacomas and Tundras with the turbo 4s and 6s. Most Tacomas have MSRPs of well over 40k. There is room for MItsubishi to grow their market share with more affordable vehicles. I am not saying Mitsubishi is going to overtake Toyota, Honda, or Nissan but they should take advantage of the more affordable market segment that these companies for the most part have abandoned. MItsubishi doesn't have to be the biggest just increase sales and become more profitable.