Infiniti Sales Slump Leaves Brand Stumped

Tim Healey
by Tim Healey

Infiniti’s sales took a tumble in September, dropping 44 percent (43.9 percent, to be exact) compared to September 2018.

Last year, Nissan’s luxury brand sold 12,536 units in September, while just 7,031 units left dealer lots this time around. The brand is also down 16.5 percent over the first nine months of the year.

Bigger picture, the industry has been hit by six months of sales declines in 2019, and all large automakers, Asian or American, were facing large drops (double digits, in many cases) in September. The good news for the industry is that the seasonally adjusted annual sales rate (SAAR) checked in around 17.16 million units across all brands – a healthy number despite the sales declines.

Like everyone else, Infiniti had to deal with a September 2019 containing two fewer selling days than last year. Not to mention that Labor Day weekend was divided between August and September this year, with the Saturday of the holiday weekend falling in August.

Infiniti and Nissan are responding to the sales slump by continuing the automaker’s streamlining push, cutting back on incentives and fleet sales. Earlier this year, Nissan CEO Hiroto Saikawa declared the company had hit “rock bottom,” and last month’s U.S. sales did nothing to alleviate that impression.

Other luxury brands aren’t feeling quite as much pinch. Lexus sold over 18,000 units, while BMW and Mercedes-Benz were over 27,000 units. Cadillac and Acura cleared the 10K mark, while Lincoln and Land Rover also out-sold Infiniti.

Every Infiniti model was down year-over-year, even the new for last year QX50, which dropped 51.1 percent.

It’s hard to say exactly what ails Infiniti, though some product (Q70) is getting long in the tooth and the large land-barge QX80 is also getting up there in years. Meanwhile, the small QX30 took a huge hit in sales (over 83 percent), as the Mercedes-based crossover awaits death as the brand exits the Western European market.

Aging and dying product don’t typically attract buyers. The slump of the QX50, which offered new engine (variable compression) and driver-aid tech is a bit more mystifying, as the vehicle launched in early 2018. It’s still a relatively fresh model.

In recent months, Infiniti has left Western Europe behind (Infinexit?), relocated its HQ from Hong Kong to Japan, and brought in a new head of global design. None of this has changed the sales picture.

What’s next for Infiniti is unclear, but surely Nissan is working to reverse this trend.

[Image: Infiniti]

Tim Healey
Tim Healey

Tim Healey grew up around the auto-parts business and has always had a love for cars — his parents joke his first word was “‘Vette”. Despite this, he wanted to pursue a career in sports writing but he ended up falling semi-accidentally into the automotive-journalism industry, first at Consumer Guide Automotive and later at Web2Carz.com. He also worked as an industry analyst at Mintel Group and freelanced for About.com, CarFax, Vehix.com, High Gear Media, Torque News, FutureCar.com, Cars.com, among others, and of course Vertical Scope sites such as AutoGuide.com, Off-Road.com, and HybridCars.com. He’s an urbanite and as such, doesn’t need a daily driver, but if he had one, it would be compact, sporty, and have a manual transmission.

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  • Crispy Spicy Tuna Roll Crispy Spicy Tuna Roll on Oct 08, 2019

    For anyone still interested in buying or leasing an Infiniti product, despite the laments here, make sure you negotiate at least 20-30% off the MSRP. The Infiniti brand has gross depreciation in year 1. Buyer beware. Last thought for now. The Kia Soul (yes, that's right -- that wonky, tiny car that looks like a toy) has substantially nicer infotainment graphics than Infiniti's QX60. I sat shotgun in a friend's Kia last weekend and could really appreciate just how BAD Infiniti's infotainment really is. Let alone comparison's to BMW, Aydi and Mercedes. I'm talking about Kia. KIA! It just feels like Nissan has given up on this. Out of Australia. Out of Europe and getting crushed now in North America. Do not pay anywhere near MSRP!

  • JLGOLDEN JLGOLDEN on Oct 14, 2019

    Competition is fierce and the alternatives are overwhelming for the average new car buyer. In the mild luxury realm we have Lincoln's new mojo, the presence of Genesis, and even Cadillac's new mating dances. So how does Infiniti play ball? Dodge manages to move ancient product with aggressive ad campaigns and image-boosting burnouts. But can Infiniti peddle old product and prop up a luxury vibe?

  • Amy I owned this exact car from 16 until 19 (1990 to 1993) I miss this car immensely and am on the search to own it again, although it looks like my search may be in vane. It was affectionatly dubbed, " The Dragon Wagon," and hauled many a teenager around the city of Charlotte, NC. For me, it was dependable and trustworthy. I was able to do much of the maintenance myself until I was struck by lightning and a month later the battery exploded. My parents did have the entire electrical system redone and he was back to new. I hope to find one in the near future and make it my every day driver. I'm a dreamer.
  • Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
  • SPPPP I am actually a pretty big Alfa fan ... and that is why I hate this car.
  • SCE to AUX They're spending billions on this venture, so I hope so.Investing during a lull in the EV market seems like a smart move - "buy low, sell high" and all that.Key for Honda will be achieving high efficiency in its EVs, something not everybody can do.
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