Should All Smart Dealers Burn Down Their Lots This Summer?

Matt Posky
by Matt Posky

It’s been roughly a decade since Daimler’s Smart Automobile first caressed America’s purple mountains and amber waves of grain with the microscopic Fortwo. Despite a promising first year in the United States, the brand never really managed to carve a space out for itself in a competitive and size-obsessed marketplace. The same is true (over a slightly longer timeline) for Canada.

Standalone Smart dealerships have become a rarity, frequently rolled into Mercedes-Benz sales lots over the years. But both have to ask themselves the same question: Is it worth pursuing sales when Daimler converts the little two-seater into a pure electric later this year and abandons the gasoline engine?

Obviously, the gut reaction is to tell every Mercedes-Benz franchise “probably not” and recommend any standalone Smart dealership immediately consider arson. Small car sales in North America are dwindling and EV sales are miniscule. Claiming a vehicle that exists as one of the least capable examples of both is a good investment is not something any rational person would suggest. But that doesn’t mean there isn’t a place for the unfortunately named Fortwo ED in North America.

“Electric Smart vehicles make sense in certain markets, but don’t make as much sense in other markets,” Ken Schnitzer, chairman of the Mercedes-Benz dealer board and owner of two Smart outlets in Texas, told Automotive News. “So it might make some sense for some dealers to become service-only dealers.”

Schnitzer may want to heed his own advice. His Smart locations may occupy metropolitan hubs like Dallas and Fort Worth, but he noted Texas was not particularly fond of EVs. “Drive times and range can make a big difference — it’s not like being in downtown San Francisco,” Schnitzer explained.

Not to poke holes in the man’s prejudice against San Francisco, but Smart Fortwo ED ownership might actually be easier to live with in his part of Texas. A commuter could theoretically make the round trip between Dallas and Fort Worth on a single charge but a San Franciscan could never make it to another major metropolitan area (except for Berkley) before surpassing the little EV’s 83 mile range on the return trip.

“It might not make sense for some of the dealers, depending on where they are in the country, to continue,” Mercedes-Benz USA CEO Dietmar Exler explained. “That’s something we’re discussing with our dealers. But for electric-important markets, I have not had one conversation with a dealer who would not want to continue.”

Smart cars being relegated, almost exclusively, to major cities is nothing new. But converting them to electric drive pigeonholes them more than usual. Occasionally, you will see a Fortwo making its way down a rural backroad — bravely venturing out of the city on some grand adventure. That won’t be the case with the electric-only models until electric charging stations become ubiquitous.

In fact, the best use imaginable for it is to continue as the staple vehicle for Daimler’s Car2Go urban rental business. Assuming an employee comes along to charge it every few days, it still makes an ideal runabout for city folk. But that doesn’t help dealers.

Daimler wants to keep the Smart EV around to benefit its corporate emissions rating, but it’s going to be a tough sell for customers. People have already turned away from the gasoline-powered Fortwo. U.S. sales were strong in 2008 at 24,622 units, but they plummeted with the price of fuel. Last year only saw 6,211 U.S. deliveries. Canada, which has been a bit kinder to the car, saw 4,080 peak deliveries in 2005 and only 1,875 in 2016.

With the Fortwo ED retailing at $24,550, nearly ten grand more than the outgoing gasoline coupe’s base sum, it’s difficult to imagine who is going to want to fork over the cash. Tax credits and a more refined driving experience will help alleviate some trepidation, but that relief will be short lived when the shopper realizes the Fortwo gives up its biggest advantage as an EV.

The best thing about microcars is easy on-street parking in densely populated cities. It’s the primary reason you still see so many Smart cars in New York. The best thing about owning an EV is being able to charge your car in your home garage. If you’re frequently parking your vehicle on the street, odds are good you don’t have a car port with an easily accessible outlet and nobody is going to want to drive twenty miles through city traffic to wait two hours to recharge their Fortwo.

Need more proof that this is a bad idea? InsideEVs claims Smart only sold 54 electric models within the United States between January and May.

Exler remains hopeful, however. He expects some of the gasoline-model demand to migrate over to the Smart EVs. “We’re hoping they will come up quite a bit from that point,” he said. “How high they go, we will have to see.”

[Image: Daimler AG]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Cash Cash on Jun 19, 2017

    I rented the four-door version for a week in Sicily a while back. It had a surprisingly large and well-done interior. Made it seem as if it were a much much larger car. Also had a turbo so it was fun to drive. I couldn't remember the last time I drove a car where I felt I was going too fast for the kind of vehicle I was driving.

  • MrSmartLA MrSmartLA on Jun 23, 2017

    Matt, the "Inside EV's" data does not explain anything other than raw numbers. Unfortunately your opinion was based on a lack of perspective. The smart EV "only sold 54" models between January and May primarily because the smart EV was SOLD OUT NATIONWIDE all year. This is very important information that you left out of your article because you did not know that the smart EV was essentially sold out. Your article worked under the assumption that nobody wanted the car when that assumption was not true at all.

  • Kwik_Shift_Pro4X Thankfully I don't have to deal with GDI issues in my Frontier. These cleaners should do well for me if I win.
  • Theflyersfan Serious answer time...Honda used to stand for excellence in auto engineering. Their first main claim to fame was the CVCC (we don't need a catalytic converter!) engine and it sent from there. Their suspensions, their VTEC engines, slick manual transmissions, even a stowing minivan seat, all theirs. But I think they've been coasting a bit lately. Yes, the Civic Type-R has a powerful small engine, but the Honda of old would have found a way to get more revs out of it and make it feel like an i-VTEC engine of old instead of any old turbo engine that can be found in a multitude of performance small cars. Their 1.5L turbo-4...well...have they ever figured out the oil dilution problems? Very un-Honda-like. Paint issues that still linger. Cheaper feeling interior trim. All things that fly in the face of what Honda once was. The only thing that they seem to have kept have been the sales staff that treat you with utter contempt for daring to walk into their inner sanctum and wanting a deal on something that isn't a bare-bones CR-V. So Honda, beat the rest of your Japanese and Korean rivals, and plug-in hybridize everything. If you want a relatively (in an engineering way) easy way to get ahead of the curve, raise the CAFE score, and have a major point to advertise, and be able to sell to those who can't plug in easily, sell them on something that will get, for example, 35% better mileage, plug in when you get a chance, and drives like a Honda. Bring back some of the engineering skills that Honda once stood for. And then start introducing a portfolio of EVs once people are more comfortable with the idea of plugging in. People seeing that they can easily use an EV for their daily errands with the gas engine never starting will eventually sell them on a future EV because that range anxiety will be lessened. The all EV leap is still a bridge too far, especially as recent sales numbers have shown. Baby steps. That's how you win people over.
  • Theflyersfan If this saves (or delays) an expensive carbon brushing off of the valves down the road, I'll take a case. I understand that can be a very expensive bit of scheduled maintenance.
  • Zipper69 A Mini should have 2 doors and 4 cylinders and tires the size of dinner plates.All else is puffery.
  • Theflyersfan Just in time for the weekend!!! Usual suspects A: All EVs are evil golf carts, spewing nothing but virtue signaling about saving the earth, all the while hacking the limbs off of small kids in Africa, money losing pits of despair that no buyer would ever need and anyone that buys one is a raging moron with no brains and the automakers who make them want to go bankrupt.(Source: all of the comments on every EV article here posted over the years)Usual suspects B: All EVs are powered by unicorns and lollypops with no pollution, drive like dreams, all drivers don't mind stopping for hours on end, eating trays of fast food at every rest stop waiting for charges, save the world by using no gas and batteries are friendly to everyone, bugs included. Everyone should torch their ICE cars now and buy a Tesla or Bolt post haste.(Source: all of the comments on every EV article here posted over the years)Or those in the middle: Maybe one of these days, when the charging infrastructure is better, or there are more options that don't cost as much, one will be considered as part of a rational decision based on driving needs, purchasing costs environmental impact, total cost of ownership, and ease of charging.(Source: many on this site who don't jump on TTAC the split second an EV article appears and lives to trash everyone who is a fan of EVs.)
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