Consumer Reports' 2017 Alfa Romeo Giulia Ti Basically Lives In The Dealer Service Bay

Timothy Cain
by Timothy Cain

In the latest episode of Consumer Reports’ Talking Cars YouTube show, hosts Jon Linkov, Gabe Shenhar, and Mike Monticello discussed the persistence with which their bought-and-paid for 2017 Alfa Romeo Giulia Ti has visited the dealer.

Only recently purchased by Consumer Reports’ undercover team, the new Alfa Romeo Giulia has hardly been able to undergo Consumer Reports’ testing.

“It’s a sexy car,” Shenhar says in introducing the new Alfa. “It has a really storied brand name. As compelling as it might look,” Shenhar says, introducing the new Alfa,”I don’t know if I’m ready to send anyone to buy this car.”

“It’s been back to the dealer about three times since we bought it.”

“We have had a lot of problems,” Linkov explains. “I haven’t had the opportunity to get into it because it’s been at the dealer so often.”

For Consumer Reports to acquire a car that’s representative of a typical example without alerting manufacturers and dealers, CR essentially uses undercover operatives to purchase new vehicles. In the Alfa’s case, after hoisting up the Giulia for inspection, CR discovered that a brake wear sensor was hanging loose. The placement of the front license plate interferes with parking sensors. “The sunroof,” Shenhar says, “didn’t want to open at some point.”

Consumer Reports won’t report exclusively on the reliability of one car; the official findings are reported after survey results from as many owners as possible. “Nonetheless, this is unusual,” Shenhar says.

“I really enjoy driving it,” Monticello continues. “It is one of those rare cars these days that you really look forward to driving because it’s so sporty,” pointing to the Giulia’s handling, steering feedback, and it’s desire to tackle good roads.

“I sort of think they got the big picture right,” Monticello says, “But they got some of these minor things wrong.”

The sun visor, fiddly climate controls, poor seats, and poor seat heaters are “quirks” the CR editors could live with. But when Monticello ended his weekend with the Alfa by driving the Giulia to work on Monday morning, the Check Engine light came on.

We questioned the likelihood of Alfa Romeo Giulia ownership among TTAC’s B&B community last month when Car And Driver named the Giulia Quadrifoglio a comparison test winner. That Alfa topped the BMW M3, Cadillac ATS-V, and Mercedes-AMG C63 S, but on more than one occasion, Car And Driver’s tester died following a remote startup.

Car And Driver’s conclusion: “We are willing to overlook this hiccup.”

But if it was ever acceptable to deliver an unreliable long-term tester, albeit unwittingly in this most recent case, to a major automotive publication, Consumer Reports is not the one to choose. Consumer Reports is largely unforgiving of the kind of failings that afflict actual consumers in the real world, rather than accepting the sort of faults an auto writer can tolerate during a press launch in Portugal. Expect CR to keep us apprised of faults of this specific 2017 Alfa Romeo Giulia Ti.

Alfa Romeo is the latest Fiat Chrysler Automobiles-owned brand to re-launch in North America. Four other FCA brands — Fiat, Jeep, Dodge, and Ram — filled four of the four lowest positions in J.D. Power’s recent Vehicle Dependability Study of MY2014 vehicles.

Through the end of February, 518 Alfa Romeo Giulias had found new owners in the United States, including 412 just last month.

The Giulia-related portion of the video begins at the 6:22 mark.

Timothy Cain is the founder of GoodCarBadCar.net, which obsesses over the free and frequent publication of U.S. and Canadian auto sales figures. Follow on Twitter @goodcarbadcar and on Facebook.
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  • Jacob Jacob on Apr 03, 2017

    This is not surprising. What do you expect from a car company with a logo showing a giant snake devouring a man: http://jalopnik.com/is-that-really-a-snake-eating-a-guy-on-the-alfa-logo-1626686519

  • Ra_pro Ra_pro on Jul 17, 2017

    Too bad. I was actually seriously considering the car. That was until I went to the dealer to get a test drive for the Quadrifoglio and the dealer basically said "No way, Jose", we don't let people test-drive these Ferraris. I told him the only way they can possibly sell these is through test-drives because no rational person will won't the boondoggle around his/her neck. But according all reviews the car drives fantastic, Ti as well as Q.

  • Kjhkjlhkjhkljh kljhjkhjklhkjh A prelude is a bad idea. There is already Acura with all the weird sport trims. This will not make back it's R&D money.
  • Analoggrotto I don't see a red car here, how blazing stupid are you people?
  • Redapple2 Love the wheels
  • Redapple2 Good luck to them. They used to make great cars. 510. 240Z, Sentra SE-R. Maxima. Frontier.
  • Joe65688619 Under Ghosn they went through the same short-term bottom-line thinking that GM did in the 80s/90s, and they have not recovered say, to their heyday in the 50s and 60s in terms of market share and innovation. Poor design decisions (a CVT in their front-wheel drive "4-Door Sports Car", model overlap in a poorly performing segment (they never needed the Altima AND the Maxima...what they needed was one vehicle with different drivetrain, including hybrid, to compete with the Accord/Camry, and decontenting their vehicles: My 2012 QX56 (I know, not a Nissan, but the same holds for the Armada) had power rear windows in the cargo area that could vent, a glass hatch on the back door that could be opened separate from the whole liftgate (in such a tall vehicle, kinda essential if you have it in a garage and want to load the trunk without having to open the garage door to make room for the lift gate), a nice driver's side folding armrest, and a few other quality-of-life details absent from my 2018 QX80. In a competitive market this attention to detai is can be the differentiator that sell cars. Now they are caught in the middle of the market, competing more with Hyundai and Kia and selling discounted vehicles near the same price points, but losing money on them. They invested also invested a lot in niche platforms. The Leaf was one of the first full EVs, but never really evolved. They misjudged the market - luxury EVs are selling, small budget models not so much. Variable compression engines offering little in terms of real-world power or tech, let a lot of complexity that is leading to higher failure rates. Aside from the Z and GT-R (low volume models), not much forced induction (whether your a fan or not, look at what Honda did with the CR-V and Acura RDX - same chassis, slap a turbo on it, make it nicer inside, and now you can sell it as a semi-premium brand with higher markup). That said, I do believe they retain the technical and engineering capability to do far better. About time management realized they need to make smarter investments and understand their markets better.
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