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Is The Recall Turning GM Dealers Into Ghost Towns?
by
Jack Baruth
(IC: employee)
Published: June 27th, 2014
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I got a message today from a good friend who has been in the GM dealer business for a long time.
I’m curious as to what the B&B are seeing out there. Are your local dealers empty? Full of bargain shoppers? Same as always?
Jack Baruth
More by Jack Baruth
Published June 27th, 2014 12:00 PM
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I think you'll find that most manufacturers are going to report softer than expected June results. Except for maybe Porsche.
I have no knowledge to respond to this question. However, combining it with Bark's nearby item about a GM recall (non-recall, whatever) brings up an unexpected thought: How about dealer service managers/staff? They're presumably just folks trying to do a job against a backdrop of various recalls or not-recalls, part numbers, availabilities, as well as customers, corporate communication, and public information/misinformation. Although the problems were created by others, dealer service departments are responsible for handling the situation, not to mention and dealing with not-too-happy customers. I believe those individuals deserve our appreciation for doing what is surely a thankless job.
The lack of customer enthusiasm for the brand in my opinion has nothing to do with the recent massive recalls and impending victim / family victim payoffs. It has more to do with GM being so yesterday. GM is like Oldsmobile, Hummer. Pontiac, Saturn, and SAAB. In other words, so yesterday. Compare to Honda, Hyundai, Toyota, Volvo, etc., GM brand styling is dated; the reliability is well below today's industry standards. The margins on some of the body panels is unbelievably poor. I am not interested in any comment on my opinion from some GM loving a$$ hole. It is my opinion so leave it alone.
GM stock up 2% so far on July 1. They must know something we don't.