Ask The Best And Brightest: Can A Refresh Really Change Your Opinion Of A Car?

Edward Niedermeyer
by Edward Niedermeyer

With 15 “new or refreshed” Chrysler Group products launching over the next 4 months [complete product plan in PDF format here], we’re about to find out definitively if a company’s product can be turned around in a little over a year. Given how complex automobiles are, and how deeply uncompetitive many of Chrysler’s products have been, the odds are obviously stacked against Auburn Hills… and Chrysler’s $50m loss on the Grand Cherokee launch is a sign of how scary things can get in a product blitz. But the real question here isn’t how many recalls Chrysler is risking, or how much money it could lose on launch costs and “associated industrial inefficiencies” but whether consumers will actually notice a difference.

The “mid-cycle refresh” is a familiar phenomenon for the American consumer, and few of them fundamentally change the character of a car. Though Chrysler is doing “deep refreshes” on cars like the 200 (neé Sebring), reworking the body, drivetrains, suspension and interior (also, the Durango, 300 and Charger will be “all new”), a number of the new launches will be of plain-old refreshes… like the 2011 Town & Country pictured here. Will the deep changes to some vehicles be lost in the flood of refreshed Chrysler Jeep and Dodge vehicles? More importantly, will refreshes like this one convince consumers that Chrysler has really changed?



Edward Niedermeyer
Edward Niedermeyer

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  • Roundel Roundel on Sep 15, 2010

    Since when is it a reskin, if it gets a new powertrain, revised suspension, interior redesign and exterior changes? The 09 Fusion was a reskin as well if thats the case.

    • See 1 previous
    • Roundel Roundel on Sep 15, 2010

      haters gonna hate....

  • Rpn453 Rpn453 on Sep 19, 2010

    The only refresh I paid any attention to was the 2007 Mazda3 refresh, since I had owned a 2004 since new. I preferred the older grille, and I really didn't like the 17" snowflake wheels that replaced the 17" 5-spoke wheels. The refresh didn't change my opinion of the car much, but I would have bought it with the 16" wheels to avoid the snowflakes if I had been buying an 07-09 model.

  • ToolGuy This might be a good option for my spouse when it becomes available -- thought about reserving one but the $500 deposit is a little too serious. Oh sorry, that was the Volvo EX30, not the Mustang. Is Volvo part of Ford? Is the Mustang an EV? I'm so confused.
  • Mikey My late wife loved Mustangs ..We alway rented one while travelling . GM blood vetoed me purchasing one . 3 years after retirement bought an 08 rag top, followed by a 15 EB Hard top, In 18 i bought a low low mileage 05 GT rag with a stick.. The car had not been properly stored. That led to rodent issues !! Electrical nightmare. Lots of bucks !! The stick wasn't kind to my aging knees.. The 05 went to a long term dedicated Mustang guy. He loves it .. Today my garage tenant is a sweet 19 Camaro RS rag 6yl Auto. I just might take it out of hibernation this weekend. The Mustang will always hold a place in my heart.. Kudos to Ford for keeping it alive . I refuse to refer to the fake one by that storied name .
  • Ajla On the Mach-E, I still don't like it but my understanding is that it helps allow Ford to continue offering a V8 in the Mustang and F-150. Considering Dodge and Ram jumped off a cliff into 6-cylinder land there's probably some credibility to that story.
  • Ajla If I was Ford I would just troll Stellantis at all times.
  • Ronin It's one thing to stay tried and true to loyal past customers; you'll ensure a stream of revenue from your installed base- maybe every several years or so.It's another to attract net-new customers, who are dazzled by so many other attractive offerings that have more cargo capacity than that high-floored 4-Runner bed, and are not so scrunched in scrunchy front seats.Like with the FJ Cruiser: don't bother to update it, thereby saving money while explaining customers like it that way, all the way into oblivion. Not recognizing some customers like to actually have right rear visibility in their SUVs.
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