Uber Buys Public Transit Software Firm

Matt Posky
by Matt Posky

On Thursday, Uber Technologies Inc. announced the acquisition of transit software company Routematch — suggesting the ride-hailing giant may soon take up busing as a hobby.

Don’t expect it to supplant your local transit authority overnight, however. Routematch clients tend to be dial-a-ride shuttle services (see: paratransit) seeking to outsource the management of daily operations. The company offers analytics, computer-aided dispatching, route scheduling/planning, real-time vehicle tracking, automated fare collection and applications for customers intended to make finding transport easier. Much like Uber, it operates as the go-between between customers and the services they want.

It doesn’t actually own any of the businesses it effectively oversees, making this a match made in heaven.

“Today, we’re taking a big step forward in making our shared vision a reality. We’re excited to announce that Uber has acquired Routematch, an industry-leading software provider serving more than 500 transit agency partners in urban, suburban, and rural communities around the world,” David Reich, Uber’s head of transit, wrote in a statement with help from Routematch CEO Pepper Harward.

“With over two decades of experience, Routematch has partnered with large and small transit agencies, starting locally in the U.S. and expanding globally. With some of the longest-tenured relationships in the industry, the company is trusted to deliver accessible and inclusive technologies for riders of all abilities. Its mission is creating sustainable mobility ecosystems that leave no person behind.”

The Atlanta-based company already provides services to over 500 transit agencies in North America and Australia — all of which now belong to Uber. Advocates will undoubtedly praise the partnership as a way for the ride-hailing firm to gradually shift toward mass transit while offering affordable or dynamic alternatives to traditional busing. Critics will fault Uber for absorbing yet another company that posed a threat to its current business model.

Either way, the companies claim their ultimate goal is the complete integration of their technologies and staff. Routematch will continue operating semi-independently in the interim period, however.

[Image: BigTunaOnline/Shutterstock]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Alan As the established auto manufacturers become better at producing EVs I think Tesla will lay off more workers.In 2019 Tesla held 81% of the US EV market. 2023 it has dwindled to 54% of the US market. If this trend continues Tesla will definitely downsize more.There is one thing that the established auto manufacturers do better than Tesla. That is generate new models. Tesla seems unable to refresh its lineup quick enough against competition. Sort of like why did Sears go broke? Sears was the mail order king, one would think it would of been easier to transition to online sales. Sears couldn't adapt to on line shopping competitively, so Amazon killed it.
  • Alan I wonder if China has Great Wall condos?
  • Alan This is one Toyota that I thought was attractive and stylish since I was a teenager. I don't like how the muffler is positioned.
  • ToolGuy The only way this makes sense to me (still looking) is if it is tied to the realization that they have a capital issue (cash crunch) which is getting in the way of their plans.
  • Jeff I do think this is a good thing. Teaching salespeople how to interact with the customer and teaching them some of the features and technical stuff of the vehicles is important.
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