Piston Slap: Saabaru Takata Airbag Recall Kerfuffle?
They didn’t make compromises, they made Saabs?
Ron writes:
Sajeev, I’ve what should be a straightforward question, but before I go down the rabbit hole with Subaru and GM, I thought I would get some advice. My girlfriend bought a ’05 Saab 9-2X recently. She loves the car and has been making plans for modifying the interior (she’s a lead electronics tech). Anyway, Subaru broadened their Takata airbag recall to include ’05 WRXs…which is essentially what her car is, under the skin.
You can see the question coming, of course.
As Saab is dead, who does she talk to about getting the recall work done? Is there some skeleton crew left keeping the lights on at Saab specifically for safety issues? Does Saabs’ former owner/assassin, GM, handle them? Or should we talk to Subaru, the company that actually built the car and certainly knows best how to work on them? Searching online gets conflicting information; the NHTSA website says that GM will handle 9-2X recalls, virtually everyone else says that Subaru handles them.
Thanks for any light you can shed on this.
Sajeev answers:
Virtually everyone else? Remember who owned Saab and is legally responsible for their products. Who would go against NHTSA on this? Perhaps you should call this 1-800 number. Or, after a little more Googling, the NHTSA link you mentioned is a resounding endorsement for GM:
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Owners of Saab vehicles may call 1-800-955-9007. Subaru’s number for this recall is WQR-53. Note: This recall partially supersedes recall 14V-763 in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign.
I would contact your most favorite, highest rated, local GM dealership for advice. Why? Because they are the ones tasked with getting parts, installing them and being compensated for their trouble. Odds are they’ll be overwhelmed with airbag-related queries, but you’ll be the most memorable of the flock — which isn’t necessarily a bad thing, as they are likely underwhelmed with replacement stock for any unique GM vehicle.
If Ford made new airbags for the rare Ford GT, your girlfriend’s Saabaru will be just fine. Eventually.
Send your queries to sajeev@thetruthaboutcars.com. Spare no details and ask for a speedy resolution if you’re in a hurry…but be realistic, and use your make/model specific forums instead of TTAC for more timely advice.
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Driving through Michigan last week, I saw an ultra rare 9-4X running around. I never even thought they made it into the sales fleet! https://en.wikipedia.org/wiki/Saab_9-4X
I have a 2007 Saab 9-5, built during the time that GM owned the company. After Saab failed, I needed some warranty work done. Despite Saab being sold, GM was still responsible for my car's warranty, since it was built when they owned it. They'll be responsible for your recall as well.