Porsche Cayenne Owner Stages Massive Protest At Dealer In China

Tycho de Feyter
by Tycho de Feyter

An angry owner of a Porsche Cayenne staged a massive protest at his local Porsche dealer in Shenzhen in Guangdong Province. He had bought a brand-new Cayenne two months ago for he astounding price of 2.7 million yuan, or $428,000 (at least that’s what he had told MOP.com.)

Unfortunately, the Cayenne owner experienced a lot of trouble. The owner claims that the car’s problems made him almost crash on two occasions.

He took his Cayenne back to the dealer who promised to fix it, but the problems didn’t go away. He went back again, and again, but there was still no fix. In the end, the owner could not take it anymore. He rented a flatbed and hauled his SUV right in front of the dealer, flatbed covered with banners accusing the Porsche dealer of all kinds of bad, including discrimination… He also rented a crowd.

The owner argues that this sort of thing would never happen in the US or Germany. Therefore, he says, the Porsche dealership in China “discriminates against Chinese consumers”. Discrimination is a very sensitive thing in China and still appeals to many. Chinese people easily feel ‘discriminated against’ by ‘the West’.

According to reports in Chinese media the dealer tried to solve the problem by offering the angry owner a new Cayenne in exchange for his troubled car. The owner didn’t want another Porsche, and asked his money back.

Porsche reluctantly agreed, but only if the owner would sign a confidentiality agreement stating that he wouldn’t tell anyone why he gave his Porsche back. The owner refused to sign and the deal fell through.

As for now, there seems no solution in sight…

(ED: If I would have paid $428,000 for a Cayenne, I would want my money back also.)

Dutchman Tycho de Feyter runs Carnewschina.com, a blog about cars in China, from Beijing, China. He also collects die-cast models of Chinese cars.

Tycho de Feyter
Tycho de Feyter

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  • Beemernator Beemernator on Jan 17, 2012

    First they offered to fix it. Then they offered him a new car. Finally they offered him a refund. Some people will never be satisfied. What will it take? An apology? From Porsche? Ain't gonna happen.

  • Nick Nick on Jan 17, 2012

    I know people who have had VWs, Audis, and Porsches. I had a Mercedes Benz. The truth is, they build cars that are great for test drives, and that's about it. They feature overly complex, shitty engineering, are beleaguered by electrical problems (and more) out of the starting gate, coupled with abysmal dealership experiences and outrageous parts prices. In short, if you buy one, you are a sucker. So there.

  • Tim Myers Can you tell me why in the world Mazda uses the ugliest colors on the MX5? I have a 2017 in Red and besides Black or White, the other colors are horrible for a sports car. I constantly hear this complaint. I wish someone would tell whoever makes theses decisions that they need a more sports car colors available. They’d probably sell a lot more of them. Just saying.
  • Dartman EBFlex will soon be able to buy his preferred brand!
  • Mebgardner I owned 4 different Z cars beginning with a 1970 model. I could already row'em before buying the first one. They were light, fast, well powered, RWD, good suspenders, and I loved working on them myself when needed. Affordable and great styling, too. On the flip side, parts were expensive and mostly only available in a dealers parts dept. I could live with those same attributes today, but those days are gone long gone. Safety Regulations and Import Regulations, while good things, will not allow for these car attributes at the price point I bought them at.I think I will go shop a GT-R.
  • Lou_BC Honda plans on investing 15 billion CAD. It appears that the Ontario government and Federal government will provide tax breaks and infrastructure upgrades to the tune of 5 billion CAD. This will cover all manufacturing including a battery plant. Honda feels they'll save 20% on production costs having it all localized and in house.As @ Analoggrotto pointed out, another brilliant TTAC press release.
  • 28-Cars-Later "Its cautious approach, which, along with Toyota’s, was criticized for being too slow, is now proving prescient"A little off topic, but where are these critics today and why aren't they being shamed? Why are their lunkheaded comments being memory holed? 'Who controls the past controls the future. Who controls the present controls the past.' -Orwell, 1984
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