QOTD: Feeling Satisfied?
We've featured the winners and losers of the J.D. Power survey that involved electric vehicles. I have a broader question based on these posts.
Namely, what bugs you so much that you'd remark upon it if you were buying surveyed?
We don't have to limit this to EVs. What gets your goat? Poor reliability? Confusing infotainment? Bad build quality? Something else?
We'll leave the question of whether J.D. Power should be covering something like user experience or if it should stick with repair issues for another time.
In the meantime, put yourself in the shoes of those surveyed. Pretend you just bought a new car or truck and it's your turn to speak up.
Sound off below.
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As I have mentioned often here, I own identical 2007 and 2008 E 320 Bluetec Diesels, which have been both bulletproof reliable, only maintenance and regular wear and tear (and too little of that), so I have a hard time finding gripes, but here are two:
OEM tires that are shaved by agreement between the car OEM and the tire OEM. All OEM tires should have the same tread depth as replacement tires of a similar type that you would find on the open market.
I'm really disappointed by my Tesla's lack of reasons to see the dealership. It's been nearly five years, and I've only been to the dealer twice. No stale dealer coffee, no hard sells to buy a new vehicle, no wasted days trying to get the wifi to work. Why don't they have the decency to tell you that when you buy an EV you will get all this time back?
My new truck has a lot of interior squeaks and rattles. Not very good for 6 months old. My 12 year old F150 had less.