By on June 14, 2022

Ford

On Monday, Ford Motor Co. notified dealers that it would be issuing a stop-sale notice for the all-electric “Mustang” Mach-E. The note made mention that the high-voltage contacts on the battery could overheat and cause malfunctions — potentially causing the vehicle to lose power while in operation or even fail to start.

Considering how absolutely wicked battery fires can become, this was likely a prudent move on the part of Ford. Over the last several years, EVs have been getting some negative attention for fires related to charging or battery failures of late and Blue Oval is likely aware that any mishaps with the Mach-E will be amplified as a result. Nipping this in the bud immediately is wise. However, the resulting recall has defaulted to the industry standard solution of issuing a software update on the affected models. 

While tweaking the software can help mitigate problems, manufacturers have started leaning on the strategy as a way to buy time until a more comprehensive hardware fix is developed. This may also be the situation with Ford, as it doesn’t even want dealers to demonstrate the Mach-E to potential customers and used capitalized letters to make that point. Transcripts of the dealer notice shared on the relevant Mach-E forums have likewise mentioned that parts pertaining to the subsequent recall were unavailable. However, the phrasing used by the automaker makes the assumed lack of any parts interchangeable with the planned software update a corporate spokesperson said should be available next month.

From Ford:

In the affected vehicles, it is possible that the high voltage battery main contactors may overheat, which can result in an open contactor or welding condition. Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next drive cycle, along with a no start condition.

If the contactors open while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display Stop Safely Now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop, and all 12V systems including power brakes and steering will remain functional.

From here, the notice goes on to remind dealers that the problems pertain to new stock vehicles as well and makes another mention that the “software and/or parts ordering information” likely won’t be made available until the third quarter of 2022.

At present, the recall pertains only to Mach-E models assembled between May 27th, 2020, and May 24th, 2022, at the Ford plant in Cuautitlan, Mexico. Vehicles produced in Chongqing, China, have not been made subject to any formal recalls. But that still leaves 48,924 units sold on our market with problems needing to be addressed.

There don’t appear to be any open investigations from the NHTSA related to the issue and the manufacturer hasn’t reported any injuries. Customers will likely begin seeing formal notifications about the recall as we approach the fall. Though chances are good you’ll already have to take your Mach-E in for one of the other recalls issued over the last twelve months if you’re an owner. The model has had issues with seatbelt buckles, windshield seals, roof fitment, a loose subframe, and its power control module.

[Image: Ford Motor Co.]

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53 Comments on “Ford Recalling ‘Mustang’ Mach-E Over Battery Issues...”


  • avatar
    ToolGuy

    “the high voltage battery main contactors may overheat, which can result in an open contactor or welding condition”

    I like welding.

  • avatar
    SCE to AUX

    “the resulting recall has defaulted to the industry standard solution of issuing a software update on the affected models”

    Boo.

    Welded contactors? That’s an elementary electromechanical mistake, and it will be costly to Ford. Who knows if the better one can even fit into the available space, or how difficult it is to change out.

    • 0 avatar
      Lorenzo

      But it saved a nickel per car! Ford finds this stuff only after a new model reveal.

    • 0 avatar

      I’m curious what the issue is in the end. They mention heat, welded contacts but also failing open. Going over the rated current of the contacts will cause the welded contacts and over heating, but not the failing open (at least not hat Ive seen) . Over heated coil may cause the contacts to open. I’m thinking they are seeing a higher then expected temps in the location of the contactor, maybe not on the terminals but some other source (undersized wiring not enough ventilation) etc. They may be able to control that with a software updates, but it would likley mean a performance downgrade somewhere. Other wise new contactor or a physical change to keep the unit cooler.

  • avatar
    BSttac

    I wonder if this is somewhat related to why on the GT Mache it cuts power at 80mph. Something isn’t right. Still laughing at those that said Ford would finally have a reliable vehicle going full EV. Another week, another recall for Ford

  • avatar
    CoastieLenn

    Oooff. Black eye on an otherwise very decent EV.

    Oh, and we’re already on the 3rd or 4th comment and EBFlex hasn’t joined the party yet to tell us how bad Ford is at merely existing. Just wanted to point that out.

  • avatar
    TheEndlessEnigma

    A welding not-Mustang.

    Nice!

  • avatar
    Charliej

    Only electric cars have fires, we all know that gasolene does not burn.

    • 0 avatar
      dukeisduke

      Oh, they burn, but not like electric cars burn. And ICE cars spontaneously combusting from an issue related to them running on gasoline? Practically unheard of, unlike with electric cars, and batteries. See my post below.

      And don’t tell me about ’90s Fords and fires caused by ignition switches, or brake on-off switches – those are electrical in nature.

  • avatar
    quaquaqua

    Of course, “Mustang” in quotes. This site loves to pander to its audience using the easiest, dumbest critiques, so I guess I’m not surprised.

    • 0 avatar
      Tele Vision

      Ford could easily have called it a Galaxie/Galaxi-E but it didn’t. It isn’t a Mustang by any metric.

      • 0 avatar
        SCE to AUX

        “It isn’t a Mustang by any metric.”

        Ford owns the name – not the public. Your metrics don’t matter.

        Ford has simply expanded Mustang into a sub-brand that uses the name “Mustang” as a prefix. That’s your objection. Who knows, maybe they’ll have a Mustang truck later on.

        One could argue it’s not a Galaxie, either.

        • 0 avatar
          Tele Vision

          @SCE to AUX

          One could argue that your dishwasher is a waterbed were metrics not involved. I have a Mustang: my Dad’s 2006 GT convertible with a manual. It’s a Mustang and not a ‘…sub-brand; prefix.’ kinda car.

          Do you also like the Mercedes ‘four-door coupé’?

          • 0 avatar
            SCE to AUX

            “Do you also like the Mercedes ‘four-door coupé’?”

            Yep.

            Do you avert your eyes from the 4-cylinder 74-78 Mustang II?

            Look, I’ve said here before that it’s clear Ford used the name only to get attention for its EV. Mission accomplished.

            I don’t like the name either, but it’s a done deal.

        • 0 avatar
          Lorenzo

          A mustang truck? I’m interested. Can it be like the old Ranchero? I’d buy a Mustangero.

          • 0 avatar
            FreedMike

            mUztANg TrUk iZ nOt ReEl mUztANg.

          • 0 avatar
            Lou_BC

            I guess they could have sold the Maverick as a Mustang. Ironically, if one searches Maverick versus Mustang, there are numerous hits on the topic.

          • 0 avatar
            FreedMike

            I mean, really, they can sell anything they want as a Mustang. They own the name.

            But if we want the REAL Mustang – a long-hood, short-deck two door with a powerful engine – to stick around, and not become some BMW Gran Coupe thing or a truck, I think we need to wrap our minds around the idea of non-Mustangs carrying the name. The actual Mustang isn’t exactly a big-volume seller, after all.

            As long as the actual Mustang is available, I’m all for it. Same for the Corvette, and any numbr of other models.

    • 0 avatar
      EBFlex

      “ Of course, “Mustang” in quotes.”

      Well, it’s not a Mustang. So it’s entirely appropriate

  • avatar
    Master Baiter

    I design batteries for a living.

    That’s why my next car is probably going to be a Golf Type R.

  • avatar
    EBFlex

    Man who would have seen this coming?

    Oh wait I did. Thanks for proving me correct yet again Ford.

  • avatar
    redapple

    EB speaks more truth than 80% of demon cat /perverts.

    • 0 avatar
      EBFlex

      That’s the part they hate. They know I’m right but they still feel the need to throw a tantrum.

      And wouldn’t it be “demon rats/perverts”?

      • 0 avatar
        Jeff S

        No its not hate its someone like you coming on a car site with a political agenda. If those of us who really like cars were interested in political indoctrination we would instead turn on Fox and listen to the multi million dollar talking heads espouse propaganda. More interested in cars and trucks and less interested in garbage propaganda but then there are the sub forms of life that crawl out from under their rocks and pollute any meaningful discussions.

        • 0 avatar
          EBFlex

          No political agenda what do ever. But the site does post articles on subjects that are heavily political and involve the automotive industry. Why is concept so hard for you?

          I’ll also ask, who is forcing you to read the comment section?

          • 0 avatar
            Jeff S

            Appears you have a political agenda and that you have little interest in cars. Fox posts You Tubes and you can comment on those.

          • 0 avatar
            EBFlex

            Well, once again, you are completely wrong. But we are used to it

    • 0 avatar
      Lou_BC

      “speaks more truth than 80% of demon cat /perverts”

      That does appear to be a rather low bar to clear.

      80% of “demon cat”? Since that is myth, fantasy or delusion, essentially zero.

      What’s the truth rate on perverts? You actually have sources who’ve quantified it? Please post links.

      • 0 avatar
        Jeff S

        @Lou_BC–Seems trolls like EBFlex have no sources and when confronted they revert to name calling. They are parroting the talking heads on Fox.

        • 0 avatar
          EBFlex

          “ @Lou_BC–Seems trolls like EBFlex have no sources and when confronted they revert to name calling. They are parroting the talking heads on Fox.”

          Let’s play a game called Make the Statement True:

          @Low_BC—Seems trolls like us have no sources and when confronted we revert to name calling. We are parroting the talking heads in CNN/MSNBC/NBC/ABC/CBS”

          The fact is, I have facts for just about everything I type. You have yet to provide one fact for anything you’ve said on this site and YOU generally revert to childish name calling first. So not only are you a liar, you are a hypocrite too.

        • 0 avatar
          Lou_BC

          @Jeff S – a study done in Canada showed roughly 30% of the population believed in various nutjob conspiracy theories like what we see in Q Anon.

          What was interesting was the ratio of believers in that 30%. 70% were more likely to be on the right-wing side of political ideology. The further right one was politically, the more feverent a believer they are.

          • 0 avatar
            Jeff S

            @Lou_BC–Agree. I am usually a conservative person when it comes to life style and money and those I have voted for in the past were considered conservatives and moderates but I cannot accept Q Anon, Neo Nazi, Proud Boys, Klu Klutz Klan, or Conspiracy Theorists which in the past were considered extremists and fringe but are welcome with open arms by Trump. The Republicans have now embraced Trump because they want his voting constituency. Roger Ailes, former CEO of Fox News (now deceased) gave his full support of Trump and took every opportunity to promote him. I wouldn’t call today’s Republican Party conservatives more like extremists. Most of real conservatives have been run out of the Republican Party by Trump supporters and the few true Republicans left are just hanging in there and waiting for Trump’s influence to fade (might have to wait a long time and by that time it might be permanently altered). I cannot accept anyone regardless of party affiliation that calls for an insurrection. So if I do not support Trump then I am a Liberal but Trump himself is far from being a Conservative more like a narcissist who craves power and being worshiped. Any how I came on the site for cars and trucks.

  • avatar
    dukeisduke

    At least there’s no reports of them catching fire in the junkyard, three weeks after a crash that didn’t involve a fire (unlike a certain Tesla Model S in Sacramento):

    https://insideevs.com/news/591794/tesla-fire-wreckage-yard-three-weeks-after-crash/

  • avatar
    3SpeedAutomatic

    New technology, new headaches:

    Model T: only two blade fan. Later updated to 4 blades

    GM: Took effort to get PowerGlide correct, then suddenly moved to 3 speed automatic

    Ford: first 4 speed automatics (AOD) caused engine to stall when hitting the brakes at speed

    Tesla: fire in the hole!!

    Ford Mack-E : And this too shall pass!!

    Moral of the story: Pass on “bleeding edge technology” for the first few years. You’ll be happier in the long run.

  • avatar

    Wicked Heat from battery fires ? I attended a seminar where a firefighter talked about this. I already knew that battery fire is 45 minutes of keeping it all wet, but was surprised to learn that the heat load from a burning battery pack can affect the structural stability of the concrete in an underground garage !

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