2020 Mazda CX-9 Review - Tasty, but Too Easily Filled

Chris Tonn
by Chris Tonn
Fast Facts

2020 Mazda CX-9 Signature AWD

2.5-liter turbocharged four (227hp @ 5000 rpm, 310 lb/ft @ 2000 rpm)
Six-speed automatic transmission, all-wheel drive
20 city / 26 highway / 23 combined (EPA Rating, MPG)
24.3 (observed mileage, MPG)
11.6 city / 9.1 highway / 10.5 combined. (NRCan Rating, L/100km)
Base Price: $47,160 US / $53,581 CAN
As Tested: $47,560 US / $54,095 CAN
2020 mazda cx 9 review tasty but too easily filled

If you read nothing else about the 2020 Mazda CX-9, let me be clear: this is the first car in which I’ve experienced a llama gnawing on the exterior trim, and yet I didn’t need to make a dreaded phone call to the automaker to explain any unusual damage.

Day 124 since lockdown yielded, for once, a new experience. Rather than our usual day of driving somewhere remote to get away from humanity, we drove somewhere remote to get closer to nature. Well, caged nature, at least, as we trekked to a drive-through safari/zoo in northern Ohio just to break the kids away from YouTube and Netflix for a few hours.

This biggest Mazda not only shed the licks and nibbles of captive animals – the mark from a bison’s horns wiped off with a towel – but it proved a comfortable long-distance hauler with better than expected fuel economy.

Fuel economy that is, surprisingly, still provided by a six-speed automatic transmission. Most three-row crossovers have transitioned to eight, nine, or even ten cogs, with several overdrive ratios to maximize fuel sippage. While dropping a cog or two to initiate a pass on a two-lane takes a bit of planning to account for both a shift delay and to spool the turbocharger, I never feel as if the Mazda is hunting for ratios while cruising on the interstate.

Indeed, Mazda shows its earned reputation for drivers’ cars throughout its lineup here with the CX-9. I’ll avoid the cliché comparison to the Miata – this is a tall, all-wheel drive wagon pushing two metric tonnes even when not hauling four Tonns, after all. But Mazda imbues this crossover with a driving experience that feels much more car-like. Body roll is minimal. The steering is light, but direct. The ride is firm, but well controlled.

The big change for the 2020 model year comes in the second row of this Signature trim (also available in the Touring and Grand Touring packages) with a pair of captain’s chairs and a tall center armrest. While reducing the passenger capacity to six, these chairs give nearly the same level of comfort as one finds up front, with plenty of legroom for a pair of tall kids to stretch and doze. The plush Deep Chestnut leather looks stunning, too.

The third row is shortchanged, I’m afraid. Leg room is minimized – adults will not be happy for more than a brief drive in that third row. Behind that third row, the cargo space is simply too small at 14.4 cubic feet (with the third row upright). This in a vehicle that one might use for an extended road trip? Even the subcompact CX-30 has much more cargo room at 20.2 cubic feet. This will not replace a minivan, I’m afraid.

While I’m complaining, let’s mention the infotainment system. While others in the Mazda lineup have been fitted with an upgraded system, the CX-9 soldiers on with a seemingly-older version of software. While the CX-9 now has a larger 9.0-inch screen, the old software holds everything back. It occasionally balks at responding to inputs from the center touch-and-toggle control wheel. Especially at startup – I found that I typically would need to wait 60 to 90 seconds before I could change stations on the SiriusXM tuner, and then the system would register ALL of my button presses at once, toggling well beyond my preferred selection of stations.

[Get Mazda CX-9 pricing here!]

The CX-9 is certainly a looker. Gentle creases atop the front and rear wheels give an illusion of depth, visually lowering the look of the big wagon. The corporate grille is handsome here with five horizontal bars surrounding the Mazda logo (and sensors) in the center. The use of chrome on the front and sides is sparing, yet attractive.

While third row and cargo room are compromised in the 2020 Mazda CX-9, the driving experience, fuel economy, and marvelous styling make it a good choice for those who will only rarely use that third row for passengers.

Or those who often find themselves in low-speed encounters with wildlife.

[Images: © 2020 Chris Tonn/TTAC]

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2 of 41 comments
  • PrincipalDan PrincipalDan on Jul 29, 2020

    I've always felt that this current CX-9 was a great TWO row CUV and not a 3 row. I'd order one in the highest trim I could get and still keep the 2nd row bench. The 3rd row would only go up in emergency situations. I like the strong turbo (that I would only feed premium) and in this world of silly number of speeds per transmission the 6-speed is kind of refreshing. Good to hear that it general picks a gear and stays there. But buckets of torque low in the rev range will allow you to do that.

  • Notsure Notsure on Jul 30, 2020

    I've been considering trading in my 2013 CX-5, selling my 2006 Toyota Sienna limited and buying one of these.I only need the 3rd seat for my 90 lbs dog and a 2nd row bench seat for the carrier for my Corgi ( he hates riding in cars and freaks out if he's loose in the car,go figure) Works perfectly for me except at Christmas when I take the wife, dogs and a year load of crap my wife bought the family.Could always buy a roof crap carrier OR wait for the new AWD Toyota Sienna to hit the showroom

  • Buickman I won't own one and I'll be happy!
  • Jeanbaptiste Ever since y’all started sending your damn geese down here we’re just been waiting for one of you to show up.
  • 3SpeedAutomatic Drove a rental Cherokee for several days at the beginning of this year. Since the inventory of rental cars is still low, this was a 2020 model with 48k miles and V6. Ran fine, no gremlins, graphics display was easy to work, plenty of power, & very comfortable. Someone must of disarmed the lane assistance feature for the steering wheel never shook (YES!!!!!!!!). However, this woman's voice kept nagging me about the speed limit (what's new!?!?!?!).I was impressed enough to consider this a prime candidate to replace my 11 yr old Ford Escape. Might get a good deal with the close out of the model. Time will tell. 🚗🚗🚗
  • Bullnuke One wonders if this poor woman entered the US through Roxham Road...
  • Johnds Years ago I pulled over a vehicle from either Manitoba or Ontario in North Dakota for speeding. The license plates and drivers license did not come up on my dispatchers computer. The only option was to call their government. Being that it was 2 am, that wasn’t possible so they were given a warning.