Lyft Follows Uber, Promises to Prioritize Rider Safety
At the start of this month, Uber released a safety report in a bid to address concerns surrounding rider welfare. Not to be outdone, its main competitor also took steps to convince the masses that it’s also doing everything within its power to keep customers safe.
Lyft is forming a council of experts to assist the ride-hailing company in revising safety initiatives for riders and drivers. The group will include representatives from the Rape, Abuse & Incest National Network (RAINN), It’s On Us, the National Sheriffs’ Association, the National Association of Women Law Enforcement Executives, and the National Organization of Black Law Enforcement Executives. As with Uber’s report, Lyft is focused on incidents of sexual assault — and blaming society for any problems it may have.
“As the Lyft platform grows, we are seeing issues that are endemic in our society manifest on our platform and have an opportunity to address them. Issues that are so nuanced, complex and widespread in our society require sophisticated solutions that go beyond standard product design,” said Lyft’s VP of Safety and Customer Engagement, Eman Barhoumeh (who will be heading the council.
“To identify these solutions, and ensure they are implemented thoughtfully, we must consider the perspectives of a diverse set of subject matter experts. I so appreciate all our Safety Advisory Council members who have generously offered their time and commitment to this important shared endeavor.”
Like the Uber release, Lyft’s response seems somewhat unnecessary. Yet both businesses have taken hits in the media over mostly isolated — yet still horrifying — incidents of sexual assault. Lyft was the subject of two lawsuits in late 2019 after over two dozen women accused it of not taking adequate steps to protect riders.
In truth, both companies have fairly comprehensive methods of reporting driver misconduct already. They’ve also improved the screening process for drivers and ways for customers to verify who is behind the wheel. In September, Lyft announced a partnership with RAINN to ensure it was effective in educating itself about how best protect against “bad actors.” Still, neither company seems less safe than any other transport service on the market.
It’s also not clear what tangible measures the new council is supposed to take. If rape and murder really is endemic to the locations in which riders find themselves hailing, reducing the number of incidents seems like a lot to ask for. But it makes for good PR and is worth a shot.
[Image: Jonathan Weiss/Shutterstock]
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- Max So GM will be making TESLAS in the future. YEA They really shouldn’t be taking cues from Elon musk. Tesla is just about to be over.
- Malcolm It's not that commenters attack Tesla, musk has brought it on the company. The delivery of the first semi was half loaded in 70 degree weather hauling potato chips for frito lay. No company underutilizes their loads like this. Musk shouted at the world "look at us". Freightliners e-cascads has been delivering loads for 6-8 months before Tesla delivered one semi. What commenters are asking "What's the actual usable range when in say Leadville when its blowing snow and -20F outside with a full trailer?
- Funky D I despise Google for a whole host of reasons. So why on earth would I willing spend a large amount of $ on a car that will force Google spyware on me.The only connectivity to the world I will put up with is through my phone, which at least gives me the option of turning it off or disconnecting it from the car should I choose to.No CarPlay, no sale.
- William I think it's important to understand the factors that made GM as big as it once was and would like to be today. Let's roll back to 1965, or even before that. GM was the biggest of the Big Three. It's main competition was Ford and Chrysler, as well as it's own 5 brands competing with themselves. The import competition was all but non existent. Volkswagen was the most popular imported cars at the time. So GM had its successful 5 brands, and very little competition compared to today's market. GM was big, huge in fact. It was diversified into many other lines of business, from trains to information data processing (EDS). Again GM was huge. But being huge didn't make it better. There are many examples of GM not building the best cars they could, it's no surprise that they were building cars to maximize their profits, not to be the best built cars on the road, the closest brand to achieve that status was Cadillac. Anyone who owned a Cadillac knew it could have been a much higher level of quality than it was. It had a higher level of engineering and design features compared to it's competition. But as my Godfather used to say "how good is good?" Being as good as your competitors, isn't being as good as you could be. So, today GM does not hold 50% of the automotive market as it once did, and because of a multitude of reasons it never will again. No matter how much it improves it's quality, market value and dealer network, based on competition alone it can't have a 50% market share again. It has only 3 of its original 5 brands, and there are too many strong competitors taking pieces of the market share. So that says it's playing in a different game, therfore there's a whole new normal to use as a baseline than before. GM has to continue downsizing to fit into today's market. It can still be big, but in a different game and scale. The new normal will never be the same scale it once was as compared to the now "worlds" automotive industry. Just like how the US railroad industry had to reinvent its self to meet the changing transportation industry, and IBM has had to reinvent its self to play in the ever changing Information Technology industry it finds it's self in. IBM was once the industry leader, now it has to scale it's self down to remain in the industry it created. GM is in the same place that the railroads, IBM and other big companies like AT&T and Standard Oil have found themselves in. It seems like being the industry leader is always followed by having to reinvent it's self to just remain viable. It's part of the business cycle. GM, it's time you accept your fate, not dead, but not huge either.
- Tassos The Euro spec Taurus is the US spec Ford FUSION.Very few buyers care to see it here. FOrd has stopped making the Fusion long agoWake us when you have some interesting news to report.
Use a weapon to defend yourself
Ugh, wrong thread.