Video: Google's Waymo Exhibits the Total Lack of Excitement Inside Driverless Cars

Matt Posky
by Matt Posky

After getting the go-ahead from Arizona, autonomous tech firm Waymo has implemented the first ride-hailing service in the country that doesn’t employ human drivers. One month after securing approval, and with no major incidents to date, the company has begun offering its autonomous taxi service to paying passengers. On Tuesday, Waymo CEO John Krafcik gave a speech at South by Southwest (the indie music festival that evolved into a media and tech bonanza) to showcase how things were getting on.

He said Waymo ditched the Phoenix test drivers and is readying its fleet of driverless Chrysler Pacificas for other parts of the country. The festival was then treated to a short video of passengers yawning. Those yawns are actually trumpets, however, heralding the introduction of autonomous vehicles in North America.

Apologies if that makes it sound exciting, because the video clip is about as enthralling as relaxing next to a lavender-scented candle. But that’s the point.

Waymo has been on a mission to provide the public with propaganda evidence that autonomous vehicles are a safe and superior alternative to traditional cars. Barring a digital terrorist strike, they’ll likely be proven correct. However, skeptics will continue to remind people that driverless cars offer Google/Waymo parent company Alphabet all manner of new revenue streams. Self-driving cabs will rake in fares while privately owned “connected” cars provide all kinds of sellable data and advertising opportunities. Customers will also have more time to use web services when they aren’t busy driving.

The proposed trade-off is having the ability to relax, something which the video focused on extensively. After the novelty of riding in a vehicle that pilots itself wore off, practically all of the Waymo fares broke out their phones or started to nod off. While this is also possible in human-driven taxis, the company wants you to imagine the possibilities that extend beyond these borong activities — and not all of them have to be boring.

We’ve speculated in the past that the absence of a living operator could encourage passengers to engage in the absolute filthiest of human activities. An absence of watchful company makes a space feel more like your own. When questioned about the prospect of sexual activity in self-driving vehicles, Krafcik said he was unaware of any incidents thus far.

At any rate, Waymo is still pioneering the technology and remains a leader in the field. But the path for autonomous cars remains unclear. While the vehicles do boast added safety, practical assessments don’t expect them to reduce congestion or commute times. Likewise, they’ll only be profitable as a ride-hailing option once the associated technologies become cheaper than using the human alternative. In fact, the big money appears to be in personal data acquisition and in-car marketing — which doesn’t necessarily have to be linked to self-driving vehicles.

Waymo’s current business model involves sticking to ride-sharing and informing the public of the merits of computer-controlled vehicles. The company has expressed concern that the hardware required for autonomous driving could be too costly and impractical for the average consumer. “Because we see so much potential in shared mobility, the first way people will get to experience Waymo’s full self-driving technology will be as a driverless service,” Krafcik explained last November.

It also doesn’t manufacture cars, which would make direct ownership of its tech an impossibility unless it partners with an established automaker. Unlikely, considering most companies attempt to develop their own by purchasing smaller startups and adding the brainpower to their R&D programs. But Waymo doesn’t appear to have made its mind up on anything just yet.

“For us, having more people experience fully self-driving vehicles early is valuable,” Krafcik said at Web Summit 2017. “It will let us learn about how people want to use this technology — and those insights will inform our future work.”

[Image: Waymo]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Sub-600 Sub-600 on Mar 14, 2018

    The perfect conveyance for vapid, risk averse snowflakes and their aging helicopter parents.

  • Sco Sco on Mar 14, 2018

    Oh that's great, it effortlessly transports people around the wide, empty streets of Scottsdale.

    • Sub-600 Sub-600 on Mar 14, 2018

      Driverless Pacificas could wait outside of Wickenburg for illegals who are tired of walking. That would solve the problem of licensing them too.

  • Joe65688619 Under Ghosn they went through the same short-term bottom-line thinking that GM did in the 80s/90s, and they have not recovered say, to their heyday in the 50s and 60s in terms of market share and innovation. Poor design decisions (a CVT in their front-wheel drive "4-Door Sports Car", model overlap in a poorly performing segment (they never needed the Altima AND the Maxima...what they needed was one vehicle with different drivetrain, including hybrid, to compete with the Accord/Camry, and decontenting their vehicles: My 2012 QX56 (I know, not a Nissan, but the same holds for the Armada) had power rear windows in the cargo area that could vent, a glass hatch on the back door that could be opened separate from the whole liftgate (in such a tall vehicle, kinda essential if you have it in a garage and want to load the trunk without having to open the garage door to make room for the lift gate), a nice driver's side folding armrest, and a few other quality-of-life details absent from my 2018 QX80. In a competitive market this attention to detai is can be the differentiator that sell cars. Now they are caught in the middle of the market, competing more with Hyundai and Kia and selling discounted vehicles near the same price points, but losing money on them. They invested also invested a lot in niche platforms. The Leaf was one of the first full EVs, but never really evolved. They misjudged the market - luxury EVs are selling, small budget models not so much. Variable compression engines offering little in terms of real-world power or tech, let a lot of complexity that is leading to higher failure rates. Aside from the Z and GT-R (low volume models), not much forced induction (whether your a fan or not, look at what Honda did with the CR-V and Acura RDX - same chassis, slap a turbo on it, make it nicer inside, and now you can sell it as a semi-premium brand with higher markup). That said, I do believe they retain the technical and engineering capability to do far better. About time management realized they need to make smarter investments and understand their markets better.
  • Kwik_Shift_Pro4X Off-road fluff on vehicles that should not be off road needs to die.
  • Kwik_Shift_Pro4X Saw this posted on social media; “Just bought a 2023 Tundra with the 14" screen. Let my son borrow it for the afternoon, he connected his phone to listen to his iTunes.The next day my insurance company raised my rates and added my son to my policy. The email said that a private company showed that my son drove the vehicle. He already had his own vehicle that he was insuring.My insurance company demanded he give all his insurance info and some private info for proof. He declined for privacy reasons and my insurance cancelled my policy.These new vehicles with their tech are on condition that we give up our privacy to enter their world. It's not worth it people.”
  • TheEndlessEnigma Poor planning here, dropping a Vinfast dealer in Pensacola FL is just not going to work. I love Pensacola and that part of the Gulf Coast, but that area is by no means an EV adoption demographic.
  • Keith Most of the stanced VAGS with roof racks are nuisance drivers in my area. Very likely this one's been driven hard. And that silly roof rack is extra $'s, likely at full retail lol. Reminds me of the guys back in the late 20th century would put in their ads that the installed aftermarket stereo would be a negotiated extra. Were they going to go find and reinstall that old Delco if you didn't want the Kraco/Jenson set up they hacked in?
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