By on November 24, 2014

Honda-Accord-USA-2001

Just as the federal government wants Honda and Takata to fix the airbags in the former’s vehicles, Honda would like consumers to bring in said vehicles for repair.

Even if it means involving the government.

Bloomberg reports Honda is asking for “some support on the state level” to make consumers comply with recall orders, per Honda North America executive vice president Rick Schostek in testimony before Congress last week. One of his suggestions would be to decline registration of a vehicle under recall until the defects were repaired, in a manner similar to emissions testing.

Schostek’s suggestions have found support from the likes of Fiat Chrysler Automobiles and the Center for Auto Safety, with Nissan stating it was too early to comment, and General Motors, Toyota and Ford remaining silent thus far.

At present, automakers are required to notify the National Highway Traffic Safety Administration of any problems a model may be experiencing, while owners aren’t required to do anything.

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10 Comments on “Honda Calls For Compliance From Consumers Regarding Recalls...”


  • avatar
    Lie2me

    “Honda is asking for “some support on the state level” to make consumers comply with recall orders”

    Do they really think that Honda owners will go kicking and screaming to get their defective airbags fixed?

  • avatar
    sproc

    Seriously, WTF? How about this: If the company is that worried about multi-billion dollar liabilities, how about incentivizing repairs and building good will versus this obnoxious approach? Offer a cash incentive or something equivalent that shows Honda is committed to “make it right.”

  • avatar
    strafer

    I don’t like to drive around with a potential bomb right in front of my face.
    Just be honest and let me know if my car is under recall, and I’ll be dropping it off the next morning.

  • avatar
    Kendahl

    Honda’s attitude seems to be, “Regulate our customers but not us.”

    I can see several problems with tieing registration to recall repairs.

    The simplest one is that the recall may be for something less than urgent. For example, GM’s ignition switch fiasco only affects people who attach all their worldly possessions to their car keys. Take the crap off the ignition key and you can get by until your next routine service. On the other hand, I would want a Takata air bag (Claymore mine aimed at my chest) replaced immediately.

    What happens if your registration expires next month but there is a 6 month backlog on parts?

    Will second and third owners even receive recall notices? It would be a bummer not to be able to renew your registration because of a recall you didn’t know exists.

    • 0 avatar
      CJinSD

      Your last point is the reason for this strategy. Tracking down all of these old cars would be just about impossible. The registration tactic is the only way to make sure the work is done on every car still in use. It isn’t going to be good for consumer relations, but it is going to get the cars fixed, which nothing else would accomplish.

      • 0 avatar
        statikboy

        “it is going to get the cars fixed”

        Which no one should have reason to complain about.

        Ultimately, it doesn’t make any difference whether Honda or any other company is concerned about doing the right thing by their customers or about the bottom line, if end result is in the best interest of everyone involved.

        @ ClutchCarGo: The problem with your idea is that anyone who feels that they can live with a potentially murderous safety device in their automobile is also putting at risk anyone else who drives/rides in it. Honda and the other companies owe it to you and to themselves (in this overly-litigious time and place) to make sure everyone who may be injured by their mistakes is safe, or at the very least, aware of the risk.

    • 0 avatar
      ClutchCarGo

      A more reasonable solution could be to require recall compliance before allowing the title to be transferred, with an exception for transfer from private owner to dealer (who will have to address recalls before being allowed to transfer title to anyone else). Go ahead and put your own well-being at risk, but you can’t put someone else at risk.

      However, I wouldn’t be surprised to see insurers getting on board with the registration idea. They would be happy to force vehicles to be safer without any incurring any expense themselves.

      • 0 avatar
        Lie2me

        I believe this is how they handle most recall issues at least in my state. You can’t take title to a car that has any outstanding recalls. Seems sensible and I thought just common practice nationally

  • avatar
    burgersandbeer

    Is Honda going to pay for customers to drive rentals for several months while they wait for parts?

  • avatar
    05lgt

    Did we all forget that not all cars are driven by their owners? I wasn’t thrilled to find I was in a loaner that had been purchased with a special cost cutting deletion of standard safety equipment. How is this different? Honda isn’t asking to be let off the hook on fixing the cars, they need help increasing the percentage of affected vehicles successfully recalled. Lots of users are just not going to pay attention to media, letters or ad campaigns. If a dmv is on the ball the notice that registration is due can include the warning that the required repairs must be done before new tags wil be issued.

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