Hammer Time: Batter Up!
The bases are loaded and the score is tied. Two outs in the bottom of ninth. 3 balls. 1 strike.
You know this pitcher better than you know your brother. The last pitch had almost cleared the left field pole, and the entire stadium. Your swing was as beautiful as Mickey Mantle in his prime. Just a few inches to the right and you would have been on your way to a private party with friends instead of another walk back to the batter’s box.
The catcher signals, and you catch one finger out of the very corner of your eye. Fastball. The pitch comes, right down the middle. It’s almost like a dream and yet, you can’t do anything about it.
The stomach pangs in stress and anguish as the rest of your body remains still. You watch it go past. The thud in the catcher’s mitt. The umpire bellowing, “Stttaaarrriiikkeee!!!” Your manager had told you not to swing and now, you have 50,000 fans booing as you curse under the breath and step away from the batters box.
Will you get a pitch that good again? The pitcher grins as he now knows, his mistake ended up giving him an advantage.
This is how I felt yesterday afternoon. That manager who I wanted to fire was a neighbor who I had bought a car for nearly eight years ago. A four year old Cadillac Seville with only 26,000 miles, a CPO warranty still in effect, and the exact color they wanted for all of $12,600. It was nearly $4000 less than what the nearby dealer had offered for the same type of vehicle. Except his was a year older and had 10k miles with no warranty at all.
For 8 years they had been happy with it being their retirement vehicle. A lot of long-distance trabeling and one of my mechanics ensured that the vehicle would stay in good running order. No Northstar engine issues. A couple of oil leaks around the 100k mark. but nothing out of the ordinary given what it was. They were happy, and I was happy for them.
Then a Solara driven by an idiot decided to make a turn going against traffic and…. bam!…. hospital visit and totaled car.
The good news was that the folks were okay. Bad news? All the airbags did their job and a 12 year old Seville wasn’t a prime candidate for the replacement of this safety equipment and the surrounding sheetmetal. The car was totaled. There was some soreness. An honest apology from the bad driver, and another page for everyone would be turned.
I get the call that evening, “Steve, someone just totaled out the car. We’re at the hospital”
“Is everyone OK?”
“Kinda. Our friends are about 80 and they were shaken up a bit. A little sore. But no broken bones. Can you come up to the hospital and pick us up?”
“Sure. I’ll be right there.” I palmed the keys to a nearby 2003 Camry and made my way against rush-hour traffic to the hospital.
It took a couple of hours to get discharged. Since there was no bleeding or dying, there would be a lot of waiting. I parked at a nearby church where my wife teaches Sunday school and made the long trudge to the hospital.
“Is everything OK with ya’ll?”
An older lady was resting on a bed and my neighbors, along with an elderly stranger, were waiting for their turn.
“We’ll be fine. But chances are Manda will need a couple of days of rest before heading back to Ohio.”
I became a good listener for the next half hour. Eventually the subject came to their next car.
“Can you help us find a Malibu?”
Sure, what are you looking for?
“We thought we would get another silver car with leather. Two years old. Maybe around $10,000.”
“I hate to say it, but you’ll be waiting for another two years to get that type of car, if you’re lucky.”
“So what do you think we should get?”
A tricky question, and I had to wait a moment to formulate the right response. These people were conservative in tastes, and I knew that I would be dealing with folks who wanted a showhorse car at the same workhorse price I got eight years ago. That deal was a lightning strike, and the auction market is a lot more competitive in 2014 than it was in 2006.
“Go ahead and when you feel able, just go to a dealership and test drive a few vehicles. See what you like and let me know.”
This turned out to be a blessing and a curse. The blessing is that it shocked them back into the reality of modern day car prices. Everything cost a lot more these days. The curse came from them testing cars with cloth interiors they didn’t like, and leather interiors that they thought were the bee’s knees.
“Can you get us a 2010 Buick Lucerne or LaCrosse for around 10k?”
I sighed with my eyes, “Yes, but the reality is a one owner car that has been maintained at a dealership and has a perfect Carfax goes for a stiff premium at the auctions. If you want to buy a clean car, you have to pay a clean book price.”
I showed them the clean Manheim Market Report prices for those two vehicles.
“Well, we can handle a few dings here and there…”
Baloney! Folks who insist on leather for a late-model vehicle aren’t going to tolerate scratches and scuffs. They want the perfect car, and that’s perfectly fine. But there is a price for that.
It’s called the clean book value.
I decided to browse a bit as my neighbors were busy debating each other about the car when, I found it. The perfect car.
A 2007 Saturn Aura XE in the same color silver as their old Cadillac. It had half the miles of their totaled Seville (68k vs. 136k). The 07 Aura had also been reconditioned by two dealerships that I like to buy from because they don’t scrimp on getting their vehicles front-line ready.
One owner. No accidents. Extensive service history. This would very likely be the best car at the auction that day.
“Hmmm… well that’s interesting. Can you tell me about it?”
I showed them the Wikipedia listing. I explained to them that the 3.5 liter engine and four-speed automatic transmission were the same one used in my wife’s old Malibu Maxx that they had liked so much. I told them that Saturn was now an orphan brand, but any GM dealer can service these vehicles and that this vehicle would likely be at least a thousand or so cheaper than the Buick since Saturns are no longer bought by most of the major auto-finance dealerships.
Nobody shops around for a Saturn anymore.
“Yeah, but I’m not sure I want a Saturn.”
“Okay, well I’ll pull out the Carfax and let you read a few of the reviews from actual owners. I gotta eat with the family. Let me know what works.”
An hour later I got the news that I was anticipating…
“Barbara really wants to get the Buick. Just keep your eyes open, and if you find one, let us know.”
The next day the Saturn sold at the auction for $7500 plus a $200 auction fee. Throw in my $500 fee, and they could have bought the Saturn underneath the clean wholesale value. It would have been an easy slam dunk.
Instead, I wound up buying an 03 Volvo S80 in silver with 130k miles for just under $3000. A re-man transmission was put in it only 2,000 miles ago and the car just got the belt changed at 122k. The only reason why I was able to get it was because the alternator was weak, and only 1 of the other 108 dealers took the time to look at the history.
Most long-time dealers just assume these Volvos were traded-in for a bad transmission. Plus Volvos tend to be slow moving, but this one has the right color and recent maintenance history for a finance deal. I’ll take my chances.
I hated to see that Saturn go by though. It was the perfect car with the perfect everything else. Will I get another nice easy fastball down the middle? Eventually I will. Unfortunately, my chance to swing at it now depends on two managers who are probably still busy bickering with each other.
That Aura will now be showcased by a dealer in Alabama. So what about you though? Has there ever been a car that you knew would be the perfect fit? But someone, somewhere, decided otherwise?
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