Volkswagen's US SOS

Justin Berkowitz
by Justin Berkowitz
volkswagens us sos

The automotive media have their hands full chronicling the slow motion train wreck known as The Big 2.5. But there's another pile-up in progress. Here in the States, Volkswagen of America (VWoA) has transformed itself from a highly profitable purveyor of mesmerizing motors to a struggling brand with an ugly, overpriced and unpopular lineup. To properly parse this fall from automotive grace, let's start with the Phaeton.

The Phaeton was VW's uberluxe sedan. The concept was so brand-defiling that the normally sycophantic buff books felt free to unleash juvenile taunts about the $70k “people's car.” While the VW-badged Mercedes tank killer gave birth to the immensely lucrative Audi A8 and Bentley Continental GT, it was an epic miscalculation that revealed a startling lack of focus.

The Phaeton landed in America (with an almighty thud) in 2002. By then, the company's wandering eye had placed its U.S. operations in harm's way. The core of their product portfolio– which is to say every car other than the Phaeton– was decidedly stale. From 2001 to 2005, VWoA sales fell down some 37%, to 224,195. Even worse, the Germans didn't seem to care.

The Jetta and Golf ranges exemplify the product neglect. While the rest of the world savored the Golf MK V in 2003, the older MK IV models hung around in the U.S. until 2005. The competition grew larger, more powerful and less expensive; the centerpiece of VWoA's U.S. lineup stood still. Volksie's rep for clever and compelling advertising nosedived as well; the brand lost both its populist edge and its competitive advantage.

When the new Jetta and Golf Rabbit finally arrived (last year), the real trouble began. Whereas the previous Jetta was a tidy, micro-luxury car that epitomized the VW-Audi design language of the day, the new Jetta looks like a badly photochopped Toyota Corolla. Bizarrely, VW nailed the Jetta's design in Europe; subsidiary Skoda’s Octavia is a far more coherent proposition.

The Golf arrived in better shape, spared the Jetta's awkward C-pillar and rear end. But the company's decision to retrofit the new model with the old American Rabbit nameplate (foreshadowing Ford's Taurus recall) highlighted their creative distress. Clearly, VW's US executives were trying to hearken back to a kinder, gentler time– before Japanese transplants stuffed the U.S. car market full of highly evolved and constantly evolving small car choices.

VW has also widened the schism within its products' personalities. While the current GTI's engine makes it a terrific hoonmobile, the Rabbit's, Bug’s and Jetta's powerplants are less fun than a Form 1040. Their 2.5-liter inline five cylinder mill combines the fuel economy of a six (25mpg) with the power of a four (150hp). It's slow and buzzy AND loses the mission-critical fuel economy sweepstakes to its 35+ mpg Japanese and Korean competitors.

Diesel engines might have rescued the entire VW lineup from such ignominy. Unfortunately, the VW Group's amazing range of fast and frugal oil burners fell afoul of California emissions regulations. Next year's California-compliant Bluetec clean diesel could presage a turnaround, but VW should have found better motorvation in the meantime. Where is the magnificent Twincharger engine, with a supercharger and a turbo, putting out 150 horses while yielding 40 miles per gallon?

Meanwhile, VWoA has failed to leverage its brand equity to exploit new niches. The Touareg SUV was a start– and a lousy one at that. Sales of the unpronounceable, under-promoted, gas-hungry five-seat off-roader fell 43.7% last year. The equally unpronounceable Tiguan CUV arrives sometime next year to take on the updated CR-V, Freelander and others. Given the large temporal stretches between VW model updates and their U.S. appearance, we could be looking at a provisional respite.

As other manufacturers deliver new compact cars, VW's showrooms are bereft of four-wheeled frugality, save for ageing Jettas and Bugs, expensive Golfs and unattractive Passats. Volkswagen already makes a sub-Golf car, the Polo. That should be the new Rabbit. And if we're looking for opportunities, what happened to the VW Bus concept– a slam dunk if there ever was one?

As far as anyone knows, Volkswagen still wants to sell small cars at premium prices. News flash: to do that you must offer something premium. Standard leatherette isn’t enough. Vee Dub’s once legendary reliability is now among the worst in the U.S. market. The brand's charming design and class-leading driving dynamics are also fading into the mist of time.

Toyota has proven that you can conquer the world with focus, flexibility and, above all, speed. If VW wants to get back into the race, it must realize it IS a race. It's got to find new niches, refresh its models more quickly and get ahead of the powertrain development curve. If it wants to succeed stateside, the stodgy German brand must get its Fahrvergnügen on.

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  • Murphysamber Murphysamber on Mar 01, 2007

    not that anyone cares this late in the conversation (hears crickets somewhere....) but to answer your questions, Arragonis, VW is loosing about 2k on every Rabbit sold in the US. They gutted the price, and not the options (much) so that they could set themselves up to be a player in the Mazda, Civic market again. The Golf VI is being worked out as we speak, and has been promised to be much less expensive to build, and therefore not a born looser for the accountants. How they are going to do this and still build it in Wolfsburg has yet to seen, but that was the game plan. I've been told over and over the VAG has a US presence for no other reason than they can. They still make enough cash to drop ton of it here.

  • Cayman Cayman on Mar 26, 2007

    styling is subjective, so i won't waste time discussing it. What is vastly more important is the dramatic exchange rate, as a few others here have pointed out. the current exchange is approximately 1.3 $US per Euro. This means that VW manages to provide competitive cars in the USA despite a 30% pricing disadvantage. That is no small feat, and all the while VW seems to have solved past quality issues by closing the crappy production facilities in Brazil and Mexico and instead moving new model production to Wolfsburg, Brussels, and Portugal. Based on this, VW of America is not in a crisis; the company and products are better than ever. Sure, investors whine because profits are eaten by currency exchange rates. But when you and I shop for a car, would we eliminate a car model because its manufacturer didn't report huge profits last year? Note that the current Car & Driver "top 10" car list has a VW on it, but not a single Toyota. Meanwhile several new models (Passat, Toureg, Tiguan, possibly the Scirocco) are on the way, as are about half a dozen new Audi models. Hmmm... maybe VW isn't adrift after all. It just could use a little help from the foreign currency exchange desk...

  • Carlson Fan At home always for the 7 years I've owned my Volt. Never once used a public charger.At 40+ MPG, It's cheaper to just burn gas if I need to get home versus paying the ridiculous rates at a public charger.
  • Deanst I applaud them for trying something different, even if I question its appeal.
  • Wjtinfwb 2 Focus owner, an '03 SVT 3dr. and a '16 ST. Both have been absolutely bulletproof and the '16 is an exceptionally great driving and riding little car. No rattles, squeaks, original brakes at 60k miles and the only replacement part was a new battery in 2019. The SVT was a riot to drive on a good road but a chore in daily commuting, the 2.0 Zetec had to have 5k on the tach to come alive and with the A/C on in Atlanta traffic, it was no fun. But dead nuts reliable in 133k miles and 9 years of ownership. Both had manual transmissions which eliminated the DCT complaint. Find a Focus with a manual if you're looking for a fun, cheap & sturdy car, I think you'll be pleased.
  • ToolGuy Riddle me this: Since Ford knows everything about manufacturing cars, and Mercedes-Benz knows nothing, which vehicle has more torsional rigidity, this 1999 Mustang convertible or a 'comparable' Mercedes convertible? Background information (plus a video from the good-looking Top Gear guy).Extra credit: Did Ford do the convertible conversion or did they outsource it? (And M-B?)
  • Jeff S Unless muscle cars and pony like cars come back in popularity they will continue to disappear. Seems like some commenters are still not aware that pickups, suvs, and crossovers are what is selling. Manufacturers are going to make what sells regardless of who is the President. It is strictly business.