Hammer Time: Y Tu Mama Tambien

Steven Lang
by Steven Lang

Nothing can truly open your eyes to the futility of a declining industry than a free market. In this respect, automotive retailing is really getting what it deserves. You literally now have tens of thousands of people wasting their lives away at dealerships. The parts guys waiting for the Pavlovian phones to ring. The service folk trying to serve the dual masters of near-term revenue and immediate customer service. And of course you have sales people. From the professional and decent to the human train wrecks. These folks are there to lubricate the American economy with everything from brilliance to bullshit. Is all of this “people power” smart?Nein. Nyet. And Hell No! It’s a waste of human intellect. We are living in an era where we literally piss away millions of good minds on the parasitic and pointless. Of course, various levels of government bureaucrats and politicians serve the same exact effect on our society . . . as they do everywhere else. But the idiocy of hawking and hocking cars in the United States is truly unique.We offer guarantees to crooks that are allowed to operate for decades with absolute impunity. Really. The courts protect them. The politicians protect them. And the stupid consumers protect them. Just type in the phrases “Bill Heard” or “Title Pawn” on Google and the reptilian elements of our society will slither onward to your screen with tongues a flickin’. But then there’s the flip side.We have dealers and other stakeholders that work their vital organs off. I literally had an employee from a BMW dealership come to my home and fix a defective shift handle for nothing. Nearby me there was a Volvo dealership that was so helpful that I would almost always buy parts from them. Even if it cost less elsewhere. They both earned my business and my referrals.Finally, there was that Toyota that I had for 12 years and 235k+ miles that didn’t give me a lick of trouble . . . no thanks to the local dealership. Those dealerships are dead with the exception of the bowel-laden Toyota joint. It’s really a shame. The customers and employees deserve better. As the modern day philosopher Ron Simmons would say, “Damn!”

Steven Lang
Steven Lang

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  • Dwford Dwford on Apr 18, 2009

    @tced2: "The cheap, cheap, cheap crowd just want stuff cheap to the detriment of reasonable service. It takes a dealership people to deliver service. Yes the product needs to be good but the service needs to be there." Exactly!! @NulloModo: A good dealership and salesperson can be a big help to most customers, as they really don’t know what they need, just what they need or want to be able to do. So true.. As for why we have this system of franchise dealers vs a factory direct option: There are many industries that have built up their current business models through anti-competitive legislation. Everyone has a vested interest in their particular industry, and lobby the government for protection. look at real estate agents, look at the insurance industry, look at unions. It sucks that we are stuck with so many archaic rules and regulations that make things unnecessarily complicated and expensive, but good luck undoing them.

  • Anonymous Anonymous on Apr 19, 2009

    "Take my local BMW dealer. They make very little off of the sale of new vehicles." Really? Do you have first hand knowledge of their actual gross profit per unit retailed? If they are even an average BMW retailer they are making a few sheckles on new car sales. And they are entitled as well...

  • Tassos I never look for stupid "tunes" either on the road or anywhere else.I bring my music (the Great Music, not damned "tunes") with me, but on long trips I enjoy books on tape I would not have had the patience to read at home (my two homes look like BOOKSTORES, and not filled with the crap the average moron reads either). One category of books I never had the patience to read was Philosophy, but I did enjoy borrowing books on CD on the subject and listening to them on long trips.PS I bet the fake Loser listens to.. "country"...
  • Tassos I AM A WEAK PERSON™️ AND WILL CONTINUE WITH MY LOW VALUE COMMENTARY.
  • Tassos I WAS ONLY STOPPING BY AFTER A 2 MONTH HIATUS BUT NOW I AM BACK TO MAKING MULTIPLE UNHINGED COMMENTS ON EVERY ARTICLE. I TASSOS, AM A WEAK PERSON.
  • Cprescott Very tough test. Through the use of a time machine, the Ford engineers were able to prevent 10 future recalls. No Fake Mustang has ever gone through so much development - and that also applies to anything else they build at Ford.
  • Cprescott Another golf cart that will be collecting dust on dealers' lots.
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